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Chards Coin and Bullion Dealer Reviews 

10,458
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,847 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the first-class service, describing it as efficient, fluid, and easy to navigate. People frequently highlight the quick dispatch times, secure, and well-packaged delivery of items. Reviewers are highly satisfied with the quality and condition of the products, noting the excellent selection and accurate descriptions. Many consumers appreciate the competitive pricing, often finding the company offers the best deals compared to other providers. The staff are consistently described as friendly, professional, helpful, and informative, making interactions pleasant for customers.

What people talk about most

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt and fast delivery,... See more

Product

People report positive experiences with product, often highlighting the wide range of products, good prices,... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding competitive and attractive... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another comfortable purchase from a Top Bullion Dealer. A great selection of new and used coins from around the world to suit every need and desire. Friendly staff are always willing to help new cu... See more

Company replied

Rated 5 out of 5 stars

Website easy to negotiate when placing order. Delivery was notified in advance and was as advised. The secondhand Brittania coins that arrived were indeed Minty and supplied in the correct Royal... See more

Company replied

Rated 5 out of 5 stars

Beautiful minty silver Britannia's, great price, dispatched quickly and securely. Chard's keep you informed at all stages, which puts your mind at ease, and you can track your order once dispatched... See more

Company replied

Rated 5 out of 5 stars

Great communication via email updates on despatch etc. Good despatch time and packing. With the current sale offer the 50 oz of silver coins was over £300 less than Bullion by Post price. Just receive... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,458)

3,829 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service

excellent service

July 22, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Darren,

Thank you for your review.

We're delighted to hear that you received excellent service. Feedback like yours is always appreciated and serves as a great boost to the team.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service

Great service. Prompt delivery with communication at every step

July 15, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Selena,

Thank you for your review.

We're delighted to hear that you were pleased with the service you received and that your order arrived promptly. It's also great to know that our communication kept you informed every step of the way.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Went very smoothly when purchasing…

Went very smoothly when purchasing sovereigns! Arrived earlier than I thought!
Great experience.

July 20, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Robert,

Thank you for your review.

We're delighted to hear that your Sovereigns purchasing experience went smoothly and that your order arrived even sooner than expected. Providing a straightforward buying process alongside prompt delivery is something we always strive for.

Thank you for choosing Chards, and we're pleased to know you had a great experience. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Dealt with this company over many years - always good.

On the phone or visits to the company you are always well received by professional staff. They just make everything easy and execute your wishes without fuss.

Such a rarity these days where the norm is becoming so dumbed-down.

July 15, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Dave,

Thank you for your excellent review.

We're delighted to hear that you've consistently found our team professional and welcoming, whether visiting us in person or speaking with us over the phone. Making transactions straightforward and ensuring customers feel looked after is something we take great pride in, so it's especially rewarding to receive feedback like yours.

Thank you for your continued support and kind words. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Distant sales

Chards handled my distant selling skilfully. Very caring and reassuring conversations with good process in place to ensure a safe and secure delivery to them.They definitely demonstrated value and
importance to me. After sale confirmation and payment all in good time.I recommend Chards.As usual help,advice and politeness were shown at all times.

. They gave confirmation of receiving the package and also prices obtained with payment in my account well on time.

July 22, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that our remote selling service provided the reassurance and support you were looking for. Selling valuable items from a distance can feel daunting, so it's especially pleasing to know that our team helped make the process feel safe, secure, and straightforward throughout.

We're also glad that our communication kept you well informed, from confirming receipt of your package through to valuation and payment, and that everything was completed in a timely manner.

Thank you for your recommendation and for your kind comments about our helpfulness, advice, and professionalism. We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Provide your feedback on BizChat

Rated 5 out of 5 stars

Very professional

Very professional. I always collect my order never had any problems.

July 27, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Scott,

Thank you for your review.

We're delighted to hear that you've consistently found our service professional and reliable. It's great to know that collecting your orders in person has always been a smooth experience and that we've continued to meet your expectations.

Thank you for your continued support, and we look forward to welcoming you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Every thing good very satisfied with…

Every thing good very satisfied with purchase

July 20, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that everything went smoothly and that you were very satisfied with your purchase. Knowing that we've met your expectations is always rewarding for the team.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

A quick effective service allowing me…

A quick effective service allowing me to buy promptly at a good price

July 15, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that you found the purchasing process quick and effective, and that you were able to secure the items you wanted at a competitive price. Providing a straightforward experience and good value for our customers is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

A better price than the Royal Mint

A better price than the Royal Mint, with no reduction in quality or service. They're also easy to get in touch with if you have any questions.

July 14, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi David,

Thank you for your review.

We're delighted to hear that you found our prices competitive and that the quality of both our products and service met your expectations. It's also great to know that you found our team easy to contact when you had questions.

Providing excellent value alongside friendly, accessible customer service is something we always strive for.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I am very happy with chards as usual…

I am very happy with chards as usual great relationship and look forward to doing more business with them

July 14, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Trevor,

Thank you for your review.

We're delighted to hear that you've continued to enjoy a great relationship with Chards and that we've once again met your expectations. It's always rewarding to hear from returning customers, and we truly appreciate your continued support.

We look forward to doing more business with you in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Good website- quick and efficient…

Good website- quick and efficient service and delivery

July 21, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you found our website easy to use and that both our service and delivery were quick and efficient. Providing a smooth experience from browsing to delivery is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Good and reliable service as always

Good and reliable service as always

July 21, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that you've continued to receive the good, reliable service you've come to expect from Chards. Consistency is something we take great pride in, so it's always rewarding to receive feedback like yours.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

New or used , Gold or silver

So I’m a fan of Chards, placed plenty of orders for both Gold and Silver. Always been happy with my order, This particular order was for silver 1oz coins. Both new and used. Very happy and would not hesitate to recommend them.
Definitely 5*

July 13, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that you've placed a number of orders with us for both gold and silver and have consistently been happy with your purchases. It's especially pleasing to know that you were happy with both the new and pre-owned 1 oz silver coins in this latest order.

Thank you for your recommendation and for your continued support. Seeing comments like "Definitely 5*" is always a real boost to the team.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Always have a good experience buying my…

Always have a good experience buying my silver britannias at chards thankyou.

July 23, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Peter,

Thank you for your review.

We're delighted to hear that you always have a good experience buying your Silver Britannias from Chards. It's great to know that we continue to meet your expectations and remain your trusted choice for adding to your collection.

We look forward to helping you with your future purchases.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very easy to deal with. A pleasant…

Very easy to deal with A pleasant experience

July 20, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you found Chards easy to deal with and that your experience was a pleasant one. Providing a straightforward and welcoming service is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great place to buy precious coins

I have purchased coins via Chards previously and as ever the service is prompt and very efficient. They keep you advised and when you are dealing with valuable items you need to feel you are safe and Chards do that for me. Also great prices

July 21, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Glyn,

Thank you for your excellent review.

We're delighted to hear that you've continued to have positive experiences with Chards and that our service remains prompt and efficient. When purchasing valuable items, trust and peace of mind are incredibly important, so it's especially rewarding to know that our communication and reliability help you feel confident throughout the process.

We're also pleased that you continue to find our prices competitive.

Thank you for your continued support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 4 out of 5 stars

I initially was not happy with the lack…

I initially was not happy with the lack of response to my inquiry after calling and after filling out the requested paperwork. However, someone later got back to me and remedied the situation. I am now happy with the outcome and would do business with them again.

July 11, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Dave and Laura,

Thank you for taking the time to share your feedback. We understand your concerns and want to reassure you that we are currently reviewing the details of your experience.

This requires the attention of a senior team member, and we will be in touch with you once this has been completed.

At Chards, we’ve been proudly serving customers for over 60 years, and we value customer feedback as essential to providing excellent service.

Kind regards,
The Chards Team

Rated 5 out of 5 stars

You did exactly what you said that you…

You did exactly what you said that you would do, that was to deliver my exact order to me via the Royal Mail. The quality of items were as expected, and well wrapped.
The only thing I would have liked is a paper receipt for my records.
Thank you and I will be using your company in the future.

July 20, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Keith,

Thank you for your review.

We're pleased to hear that your order arrived exactly as expected and that the items were well packaged. Providing a reliable service and delivering on our promises is something we always strive for.

We also appreciate your feedback regarding a printed receipt. Customer comments like yours are always valuable and help us understand where we can improve the experience further.

Thank you for choosing Chards, and we're delighted to hear you'll be using us again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 3 out of 5 stars

Bank account blocked my payment then…

Bank account blocked my payment then had to re order the next day and pay the difference in spot price

July 21, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi John,

Thank you for taking the time to share your feedback. We understand your concerns and want to reassure you that we are currently reviewing the details of your experience.

This requires the attention of a senior team member, and we will be in touch with you once this has been completed.

At Chards, we’ve been proudly serving customers for over 60 years, and we value customer feedback as essential to providing excellent service.

Kind regards,
The Chards Team

Rated 5 out of 5 stars

Good company to buy from keep your…

Good company to buy from keep your premiums low and I will keep buying from you. Many thanks

July 20, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Ian,

Thank you for your review.

We're delighted to hear that you've been pleased with both our service and pricing. Offering competitive premiums while maintaining a high standard of customer care is something we work hard to achieve, so it's great to know it's appreciated.

Thank you for your support and continued custom.

Kind regards,
Chards Coin and Bullion Dealer

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