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Chards Coin and Bullion Dealer Reviews 

10,501
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,851 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professional, friendly, and helpful staff who make interactions pleasant and efficient. People appreciate the high quality of products, often described as minty and exactly as described, alongside a great selection of new and used items. Reviewers frequently highlight the competitive and transparent pricing, often finding the company offers the best deals compared to competitors, with clear margins. The delivery service is also commended for being quick, secure, and well-packaged, ensuring items arrive safely and on time. However, some people mentioned dissatisfaction with product condition or packaging, citing concerns about items not being adequately protected during transit or specific product faults.

What people talk about most

Service

Consumers find service to be positive, consistently describing it as professional, efficient, and excellent.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Product

Reviewers mention positive feedback about product quality, with many customers consistently receiving items... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and fair... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service once again as always. Crystal clear pricing even down to a declared margin over spot on the coins pricing chart. Live pricing so that the price constantly reflects market movements. A wi... See more

Company replied

Rated 5 out of 5 stars

Another comfortable purchase from a Top Bullion Dealer. A great selection of new and used coins from around the world to suit every need and desire. Friendly staff are always willing to help new cu... See more

Company replied

Rated 5 out of 5 stars

Excellent as ever. Only one draw back when ordering pre-owned CGT free pre-owned silver. It's a bit disappointing when you get the ordinary. Brittanias. When you could have bought the straight out. O... See more

Company replied

Rated 5 out of 5 stars

Chards handled my distant selling skilfully. Very caring and reassuring conversations with good process in place to ensure a safe and secure delivery to them.They definitely demonstrated value and... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,501)

3,589 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I had some issues with my Bank as I was…

I had some issues with my Bank as I was transferring a large amount of money over. This added stress to the situation but the guys from Chards help me through the process in a professional manor.

Due to my bank holding my funds I decided to reorder again, which I had to pay a spot price fee to Chards but even after this they still seemed to have the most reasonable premiums, still making the overall cheaper than any other UK bullion dealer.

If you are like me and your bank holds your transaction they will ask you a million questions about it and will put alot of doubt in your mind on if your doing the right thing and if your potentially getting scammed. But my dealings with Chards and their employees never gave me cause for concern and I will use them in the future. But I recommend making a small order first before making a large one.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

My experiance with Chards recently is…

My experiance with Chards recently is how it has always been since I bought my first purchase from them a few years ago- they constantly provide a great service, fair pricing and efficient delivery- Thanks for a great service.
Alan.

July 27, 2026
Rated 5 out of 5 stars

Great service.

Order ready to collect on time. Friendly informative reception.

July 27, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Ian,

Thank you for your review.

We're delighted to hear that your order was ready to collect on time and that you received a friendly and informative welcome when you arrived. Providing a smooth collection experience and helpful service is something we always strive for.

We appreciate your feedback and look forward to welcoming you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

pre sale advice

pre sale advice, sale and collection were handled in a very professional manner, perfect experience, 100% would recommend

July 30, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Paul,

Thank you for your excellent review.

We're delighted to hear that every stage of the process, from the pre-sale advice through to the sale and collection, was handled professionally and met your expectations. Providing a smooth and straightforward experience is something we always strive for.

Thank you for your recommendation. We appreciate your support and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Chards are a fabulous bullion dealer…

Chards are a fabulous bullion dealer who go the extra mile with their excellent customer service.

July 16, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Richard,

Thank you for your excellent review.

We're delighted to hear that you've found Chards a fabulous bullion dealer and that our customer service has made such a positive impression. Going the extra mile for our customers is something we always strive for, so it's especially rewarding to receive feedback like yours.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Well packaged

June 10, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Verity,

Thank you for your review.

We're pleased to hear that your order arrived well packaged. Taking care to ensure items are protected during transit is something we always strive for.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Fast well packaged super products any a…

Fast well packaged super products any a good price!

July 24, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Shaun,

Thank you for your review.

We're delighted to hear that you were pleased with your purchase, and that it arrived quickly, well packaged, and at a competitive price. Providing quality products alongside a smooth and reliable service is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with

July 17, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that you found Chards easy to deal with. Providing a straightforward and hassle-free experience for our customers is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Amazing service

Compared to the Royal Mint, Chards is excellent, quality, efficient service and fair and transparent pricing.

July 23, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that you were pleased with both our service and pricing. Transparency and fairness are incredibly important to us, so it's especially rewarding to know that our approach stood out when compared with other options.

Thank you for choosing Chards. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

The item arrived super fast

The item arrived super fast. Every time there is a new action from Chards that multiplies my confidence and desire to work with Chards.
Thanks Chards.

July 16, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that your order arrived so quickly and that each positive experience with Chards continues to strengthen your confidence in us. Building long-term trust with our customers is incredibly important.

Thank you for your continued support and kind words. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

EXCELENT- great service thank you

EXCELENT- great service thank you

July 17, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Russell,

Thank you for your review.

We're delighted to hear that you received excellent service. Feedback like yours is always appreciated and means a great deal to the team.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Great service

I conducted some business with Chards last Friday. Derek was courteous and professional throughout the transaction and the money from the sale was in my account on the Monday morning. I'd have absolutely no hesitation in recommending Chards for both their competitive valuations and professionalism.

July 24, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your excellent review.

We're delighted to hear that Derek provided a courteous and professional service throughout your transaction. It's also great to know that the payment reached your account promptly on the Monday morning, helping to make the process smooth and efficient from start to finish.

We'll be sure to pass your kind comments on to Derek. Thank you for your recommendation and for highlighting both our competitive valuations and professionalism.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

As always quality service

As always quality service. Thank you Emily for the smooth sale. It was great to finally go to the Blackpool showroom. Doing a great job guys !

July 10, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Glenn,

Thank you for your excellent review.

We're delighted to hear that you've once again received the quality service you've come to expect from Chards. It's especially pleasing to know that Emily helped make the sale process smooth and straightforward.

We're also glad you were finally able to visit our Blackpool showroom and experience it in person.

Thank you for your continued support and kind words. We'll be sure to pass your comments on to Emily.

Kind regards,
Chards Coin and Bullion Dealer

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