Banner for Chards Coin and Bullion Dealer

Chards Coin and Bullion Dealer Reviews 

10,511
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,851 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professional, friendly, and helpful staff who make interactions pleasant and efficient. People appreciate the high quality of products, often described as minty and exactly as described, alongside a great selection of new and used items. Reviewers frequently highlight the competitive and transparent pricing, often finding the company offers the best deals compared to competitors, with clear margins. The delivery service is also commended for being quick, secure, and well-packaged, ensuring items arrive safely and on time. However, some people mentioned dissatisfaction with product condition or packaging, citing concerns about items not being adequately protected during transit or specific product faults.

What people talk about most

Service

Consumers find service to be positive, consistently describing it as professional, efficient, and excellent.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Product

Reviewers mention positive feedback about product quality, with many customers consistently receiving items... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and fair... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service once again as always. Crystal clear pricing even down to a declared margin over spot on the coins pricing chart. Live pricing so that the price constantly reflects market movements. A wi... See more

Company replied

Rated 5 out of 5 stars

Another comfortable purchase from a Top Bullion Dealer. A great selection of new and used coins from around the world to suit every need and desire. Friendly staff are always willing to help new cu... See more

Company replied

Rated 5 out of 5 stars

Excellent as ever. Only one draw back when ordering pre-owned CGT free pre-owned silver. It's a bit disappointing when you get the ordinary. Brittanias. When you could have bought the straight out. O... See more

Company replied

Rated 5 out of 5 stars

Chards handled my distant selling skilfully. Very caring and reassuring conversations with good process in place to ensure a safe and secure delivery to them.They definitely demonstrated value and... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(10,511)

3,589 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous service

Fabulous service, had a few issues of my own but Chards were helpful and supportive throughout, quick and great communication

July 28, 2026
Rated 5 out of 5 stars

Great Dealer to deal with.

I have always had a great buying experience with Chards and will continue to make future purchases with Chards due to their great prices, customer service and delivery service. I highly recommend this dealer.

July 27, 2026
Rated 5 out of 5 stars

Great service from Chards.

Great service from Chard's and definitely the best price's out there, looking forward to my next purchase! The only problem I had was the delivery Royal mail completely messed up the delivery which was supposed to be a special delivery as always with Royal mail it was special and stressful they are completely useless I know this is nothing to do with Chard's and it's not their fault but was wondering if there was an alternative delivery option I wouldn't even mind paying more as to not have to deal with Royal mail.

July 21, 2026
Rated 4 out of 5 stars

I had some issues with my Bank as I was…

I had some issues with my Bank as I was transferring a large amount of money over. This added stress to the situation but the guys from Chards help me through the process in a professional manor.

Due to my bank holding my funds I decided to reorder again, which I had to pay a spot price fee to Chards but even after this they still seemed to have the most reasonable premiums, still making the overall cheaper than any other UK bullion dealer.

If you are like me and your bank holds your transaction they will ask you a million questions about it and will put alot of doubt in your mind on if your doing the right thing and if your potentially getting scammed. But my dealings with Chards and their employees never gave me cause for concern and I will use them in the future. But I recommend making a small order first before making a large one.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

My experiance with Chards recently is…

My experiance with Chards recently is how it has always been since I bought my first purchase from them a few years ago- they constantly provide a great service, fair pricing and efficient delivery- Thanks for a great service.
Alan.

July 27, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look