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Chards Coin and Bullion Dealer Reviews 

10,530
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,851 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professional, friendly, and helpful staff who make interactions pleasant and efficient. People appreciate the high quality of products, often described as minty and exactly as described, alongside a great selection of new and used items. Reviewers frequently highlight the competitive and transparent pricing, often finding the company offers the best deals compared to competitors, with clear margins. The delivery service is also commended for being quick, secure, and well-packaged, ensuring items arrive safely and on time. However, some people mentioned dissatisfaction with product condition or packaging, citing concerns about items not being adequately protected during transit or specific product faults.

What people talk about most

Service

Consumers find service to be positive, consistently describing it as professional, efficient, and excellent.... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting its speed and... See more

Product

Reviewers mention positive feedback about product quality, with many customers consistently receiving items... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and fair... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service once again as always. Crystal clear pricing even down to a declared margin over spot on the coins pricing chart. Live pricing so that the price constantly reflects market movements. A wi... See more

Company replied

Rated 5 out of 5 stars

Another comfortable purchase from a Top Bullion Dealer. A great selection of new and used coins from around the world to suit every need and desire. Friendly staff are always willing to help new cu... See more

Company replied

Rated 5 out of 5 stars

Excellent as ever. Only one draw back when ordering pre-owned CGT free pre-owned silver. It's a bit disappointing when you get the ordinary. Brittanias. When you could have bought the straight out. O... See more

Company replied

Rated 5 out of 5 stars

Chards handled my distant selling skilfully. Very caring and reassuring conversations with good process in place to ensure a safe and secure delivery to them.They definitely demonstrated value and... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,530)

3,616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful staff member Bhumika

Very helpful staff member Bhumika. Was concerned they would try and get the price down or it would be a very stiff service. But it was none of this. Easy and friendly.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Ghadeer,

Thank you for your review.

We're delighted to hear that you found Chards easy to deal with and reliable. Providing a straightforward, dependable service that customers can trust is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 4 out of 5 stars

chards next day delivery.

fast delivery everything was what i ordered, but came in little bags i was hopeing for plastic coin holders, but i can get them myself some were, all in all i will use chards again.

July 29, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're pleased to hear that your order arrived quickly and that everything was exactly as you ordered. We also appreciate your feedback regarding the coin holders.

Many of our coins are supplied in protective bags, but coin capsules can be purchased separately for customers who prefer additional protection or presentation.

It's great to hear that, overall, you were happy with your purchase and would choose Chards again.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Professional and efficient


We have found Chards to be fair and professional. Deals with matters clearly..tells you what is required and makes the process seamless.

July 20, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Jackie,

Thank you for your review.

We're delighted to hear that you've found Chards fair, professional, and easy to deal with. Making the process clear and straightforward for our customers is something we take great pride in, so it's especially rewarding to know that our guidance and communication helped everything run seamlessly.

We appreciate your support and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Customer service

Customer service. Kieran helped us and he was professional and friendly and made us feel comfortable.

July 31, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Louise,

Thank you for your review.

We're delighted to hear that Kieran was able to provide professional and friendly service throughout your visit. Making our customers feel welcome and comfortable is something we take great pride in, so it's especially rewarding to receive feedback like yours.

We'll be sure to pass your kind comments on to Kieran, who will be pleased to know that his assistance was appreciated.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

As usual excellent service

As usual excellent service. Communication A+, Ordering process A+, Delivery A+, not much more to add.

July 29, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Gerald,

Thank you for your review.

We're delighted to hear that you've once again received the excellent service you've come to expect from Chards. It's especially rewarding to know that our communication, ordering process, and delivery all met your expectations.

Thank you for the A+ ratings across the board and for your continued support. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

The purchaser of the coins were smooth…

The purchaser of the coins were smooth and professional

July 29, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Amarjite,

Thank you for your review.

We're delighted to hear that your purchase was handled in a smooth and professional manner. Providing a straightforward and reliable experience for our customers is something we always strive for, so it's great to know we met your expectations.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

The staff at Chards are easy to deal…

The staff at Chards are easy to deal with and what they say happens. 1st class company..

July 28, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that you've found our team easy to deal with and that we've consistently delivered on what we promise. Providing a straightforward, reliable service is something we take great pride in, so it's especially rewarding to receive feedback like yours.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Ideal to invest

I have purchased 2 times from Chards, and frankly the service was excellent and the prices and the rate was very competitive comparing with others. thank you.

July 16, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Kamal,

Thank you for your review.

We're delighted to hear that both of your purchases with Chards have been positive experiences. It's especially pleasing to know that you found our prices competitive and our service excellent compared with other dealers.

Thank you for choosing Chards and for taking the time to share your feedback. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

I been ordering investment gold from…

I been ordering investment gold from chards. Always a pleasant experience.

July 29, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Mohammed,

Thank you for your review.

We're delighted to hear that you've been ordering investment gold from Chards and that your experiences have consistently been positive. Providing a straightforward and reliable service is something we always strive for.

Thank you for your continued support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Profession and kindness

Great availability to welcome the customer and his needs. Thank you for helping me buy a gift to my son.

July 28, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Adriana,

Thank you for your review.

We're delighted to hear that our team was able to help you find the right gift for your son. Providing a warm welcome and taking the time to understand our customers' needs is something we take great pride in, so it's wonderful to know you had a positive experience.

Thank you for choosing Chards, and we hope your son enjoys his gift. We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Got what I wanted

Got what I wanted, well packaged and on time thanks

July 29, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Eddie,

Thank you for your review.

We're pleased to hear that your order arrived on time, well packaged, and exactly as expected. It's always great to know that we've been able to provide a smooth and reliable experience from start to finish.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent service received.

Excellent service received.
Emily was very helpful

July 29, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your review.

We're delighted to hear that you received excellent service. We'll be sure to pass your kind comments on to Emily, who will be pleased to know that her help was appreciated.

Thank you for choosing Chards, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Chards are first class, helpful & trustworthy

I have already reviewed Chards for previous orders, nothing has changed my opinion, they are first class, knowledgeable, helpful and trustworthy. I have never been disappointed.

June 25, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Sean,

Thank you for your excellent review.

We're delighted to hear that your experiences with Chards have remained consistently positive over the years. It's especially rewarding to know that you continue to find our team knowledgeable, helpful, and trustworthy.

Thank you for your continued support and confidence in Chards. Knowing that we've never disappointed is a wonderful compliment, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

As expected

As expected, first class service and delivery. Ordered the coin on Friday evening, received the following Tuesday. Great price, as item was on summer sale event.

July 16, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Marcus,

Thank you for your review.

We're delighted to hear that you once again received the first-class service and delivery you've come to expect from Chards. It's great to know that your order arrived promptly after being placed on Friday evening and that you were able to take advantage of our Summer Sale pricing.

Thank you for your continued support, and we look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

all good as usual

all good as usual only place to buy from.

July 22, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Derek,

Thank you for your review.

We're delighted to hear that Chards remains your go-to choice. It's always rewarding to know that our customers continue to return to us and that we're consistently meeting their expectations.

We look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Anon,

Thank you for your review.

We're pleased to hear that you found the experience excellent and easy to use. Making the buying process as straightforward and user-friendly as possible is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

Rated 5 out of 5 stars

Excellent service

Excellent service, fast postage and good prices

July 28, 2026
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi Mark,

Thank you for your review.

We're delighted to hear that you were pleased with our service, pricing, and speedy delivery. Providing great value alongside a fast and reliable experience is something we always strive for.

We appreciate your feedback and look forward to helping you again in the future.

Kind regards,
Chards Coin and Bullion Dealer

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