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Chards Coin and Bullion Dealer Reviews 

10,863
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,945 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful, polite, and knowledgeable staff members who make all in-store and online transactions completely smooth and professional. People consistently mention the outstanding product quality and extremely competitive pricing across various precious metal items currently available. Buyers also appreciate the very user-friendly digital platform and completely transparent charges when purchasing items online. Consumers note that orders arrive promptly, securely packaged, and properly tracked through reliable courier delivery methods. Some reviewers additionally highlighted the pleasant physical store visits and delightful extra touches included with their shipments.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting professional staff and... See more

Delivery service

Consumers find delivery service to be consistently prompt and reliable. Reviewers frequently highlight the... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive in excellent and pristine... See more

Price

Clients share positive opinions on price, highlighting exceptional products offered alongside great selling... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service. We use a lot of bullion dealers but came across Chards when looking for two specific silver proof coins that were out of stock everywhere else, including Royal Mint. The coins were or... See more

Company replied

Rated 5 out of 5 stars

I found the whole experience very positive. I didn't really know what to expect as I haven't sold jewellery before but I was immediately put at ease. Lovely premises, the gentleman who served me was s... See more

Company replied

Rated 5 out of 5 stars

Another flawless performance by the wonderful Chards Team. I placed my order, I was kept informed of its status from beginning to end; the real beauty of dealing with Chards? They eliminate the stress... See more

Company replied

Rated 5 out of 5 stars

I had and continue to have a great experience dealing with chards. As I’m new to “stacking” I did Shop around and find the pricing to be fair and competitive on most things. The customer service... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Service

About Chards Coin and Bullion Dealer

Written by the company

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.

We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.

We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.

If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.

Quick Links Our Mission Statement

Chards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.

As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.

Contact Us

Our Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.

Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.

You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.

Additional Information

Our goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

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4.8

All reviews

(10,863)

3,948 reviews in the last 12 months

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Rated 5 out of 5 stars

Gold and Silver Prices

I was just enquiring about gold and silver prices for some personal items that I had and Chards were kind enough to help me with my request. They interacted very quickly and were very helpful. Would definitely recommend them for selling your gold and silver.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent, trustworthy service and process

I have been dealing with Chards for 4months relating to a coin collection I inherited and found that photos and emails weren’t good enough to get an accurate price for them, so decided to go directly their Blackpool office to get it done properly.
They were fully booked when I tried to arrange an appointment 2 weeks in advance, but I was able to arrange to drop the collection of since I was travelling all the way from Bristol.
All of the Chards people I dealt with were very helpful and the communication throughout was excellent.
They were very trustworthy in their dealings and transparent with their valuation and payment process.
I fully recommend

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Bought an Edward VII sovereign.

Bought an Edward VII sovereign. It was better than I expected. Despatched quickly and packaged securely. At a good price too. Would definitely buy from Chards again. An altogether pleasant experience.

August 24, 2026
Rated 5 out of 5 stars

easy transactions

Allways an easy transaction, a good variety of coins both gold and silver, a record of my purchaces, and ability to buy capsules, though would be nice if they added a small list to capsule information about the coins they fit, 1 oz capsules are standard but 2 oz capsules and 1 and a 1/2 oz capsules, hard to find.
great prices and delivery is very secure and fast normaly.

August 29, 2026
Rated 5 out of 5 stars

Impressed

First time using Chard and have to say I was very impressed. Order was placed and payment made. I then received a call to say that on preparing my order, a mark was spotted on one of the coins, and I was given the choice of whether I wanted to proceed with discounted price for the marked coin, or delete it from my order. which, to my mind is a good indicator of their honesty and integrity. The order was then processed immediately without issue. If this is the standard level of service they offer, especially considering that it was only a low value order, then I'd have no hesitation in recommending.

August 24, 2026
Rated 5 out of 5 stars

Much improved

Much improved - excellent. Quick delivery and well packaged. Coins separated to avoid rubbing against each other. I got what I paid for. Will buy again from Chards

August 17, 2026
Rated 5 out of 5 stars

very easy to deal with

very easy to deal with, happy with communication on the phone and advice given. Good price at the time of buying such a Rare coin in the Queens beasts series.
Would defiantly buy again from this company

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Service was excellent

Service was excellent. Called on a Friday as I needed a gift for Sunday. They managed to get me an appointment that afternoon at short notice. On arrival Derek was very accommodating and made things very easy. I would definitely recommend Chards for anyone looking to buy Gold

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Made my appointment with Derek

Made my appointment with Derek, who facilitated our transactions.
Very polita and professional and I was paid the full amount the next day.
A pleasure to do business with.

August 26, 2026
Unprompted review
Chards Coin and Bullion Dealer logo

Reply from Chards Coin and Bullion Dealer

Hi,

Thank you for your kind feedback.

We’re delighted to hear that Derek provided a polite and professional service and helped make the transaction straightforward and efficient. We’ll be sure to pass on your kind words to him.

It’s also great to know that payment was received promptly the following day. We truly appreciate your support and are pleased that it was a pleasure doing business with us.

Kind regards,
Chards Coin and Bullion Dealer

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