chargeFUZE Reviews 

Do not use this companies products. They are extremely predatory. All kinds of hidden fees, they charged me for not returning the device even though I did. When I reached out to them, they did end up refunding me the money. However, they told me they have a policy where if you don't contact them within 7 days of the incorrect charge they will not refund the money. So they're essentially incorrectly charging people and then hoping they don't notice within a week so they can keep the additional 250% charge on the charger.

I borrowed a charger for 30 minutes, not even the full hour and they're accusing me of not returning it at all-- and charged me 54 dollars!! What a scam, I would've let my phone die if I had known. If you ever want to use these machines, DON'T. What a waste of such a great idea for a company. They have no phone number to call, only text, and their customer service is beyond rude.

My experience as an Associate Dealer with ChargeFuze has been extremely disappointing.

Communication was excellent until I paid. After that, it became very difficult to get responses when I needed help. I requested a refund for a kiosk that I purchased but never received. I also explained that I was dealing with serious health issues, but I felt that my situation was completely ignored and handled without any compassion or willingness to find a reasonable solution. Both Canadian management and Head Office Management in Los Angeles, CA simply ignored my letters.

Based on my experience, the level of customer support after payment has been very poor. If you're considering becoming an Associate Dealer, I would encourage you to do thorough research and carefully review all terms in the agreement before making any financial commitment.

I forgot to return the powerbank and got charged $138.00 for a trash powerbank..

Absolute rip off, my battery was running low while in AE with my daughter, I used. the charger for 1.15mins and they charged me £6. Disgusting how they are exploting patients and there carers in need.

Went to the Warehouse Project in Manchester on the 13th Dec 25. Needed to charge my phone so used one of ChargeFuze chargers / stations conveniently placed inside the event.

Seemed simple enough, log on, book a power bank out and away you go. Price displayed was something like £4 an hour - fairly reasonable I thought but was actually charged £14 for an hour. Queried this via email with ChargeFuze and they said £10 was for the hold / deposit which should have been refunded automatically. I’m still waiting for that refund today 19 Feb.

I know it’s not a lot of money but for me it’s the principle that matters.

There was no issue returning the power bank to the docking station so they can’t use that as an excuse.

I do get automated emails saying they’ve created a ticket and someone will look into it but they clearly can’t be bothered.

AVOID LIKE THE PLAGUE!!!!