Chef and Brewer Collection Reviews 

121
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the welcoming staff and pleasant atmosphere, noting that team members go above and beyond to ensure a great visit. Many patrons thoroughly enjoy delicious meals, beautiful historic locations, and quick service provided by polite and attentive servers. Some reviewers were not happy with the overall food quality, mentioning tough meat, overcooked dishes, and poorly prepared vegetables. Visitors also reported experiencing painfully slow service, unhelpful staff attitudes, and meal portions that felt far too small. Others noted occasional issues with missing menu items and uncomfortable seating arrangements during peak times.

What people talk about most

Staff

Clients share ambiguous opinions on staff, with many reviewers praising friendly and attentive team members... See more

Service

Customers had ambiguous experiences with service, as opinions varied widely regarding their visits. Many... See more

Quality

Reviewers mention ambiguous feedback about quality, with some patrons praising the excellent standard of... See more

Location

Reviewers highlight ambiguous aspects of location, noting that while many establishments offer lovely... See more

Product

People report ambiguous experiences with product, as some customers praise dishes like the special lamb rump,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Booked a table for 8, 6 adults and 2 kids. Service was very good. Bar staff welcoming and waiting staff friendly and attentive. Shame the food wasn’t so good. The Sirloin steak ordered was full of gri... See more

Company replied

Rated 3 out of 5 stars

Barley Mow, Clifton Hampden. I HAVE COELIAC DISEASE (NOTE DISEASE) On arrival my daughter-in-law asked for a gluten free menu. The woman greeting us and showing us to the table kept stating that... See more

Company replied

Rated 3 out of 5 stars

Service very poor, Roast potatoes like bullet,s Waitress never came over and asked how is your meal which if they would have it would have been pointed out, just came over at the end and said would... See more

Company replied

Rated 3 out of 5 stars

Visited Red Lion Todwick for one of our family Christmas meals, Laura ran the restaurant like a drill Sargent, I diligently checked and re checked my pre order before sending however, upon asking to... See more

Company replied


Company details

  1. Restaurant
  2. Bar
  3. Beer Garden
  4. British Restaurant
  5. Country Food Restaurant
  6. Wine Bar

Written by the company

Traditional countryside pubs, full of charm and character, where the welcome’s warm and pints perfectly poured. Whether you’re joining us for a rewarding mid-week lunch, settling in for the evening with a seasonal pub classic or joining us for a Sunday Roast, a tradition we cherish, always made with care and served with pride. Whatever your reason, we’re here, ready to embrace all who drop by.


Contact info

3.0

Average

TrustScore 3 out of 5

121 reviews

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1-star

No recent history of asking for reviews

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3.0

All reviews

(121)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent food and friendly attentive staff

The Bear Inn Berkswell
Had a lovely 30th birthday lunch on Saturday 12th September for my daughter. This is a lovely historic country pub with lots of character. The staff were very welcoming and friendly and went above and beyond to cater for our party of 7. Nothing was too much trouble. There is a full and varied menu including a specials board. The food and drinks were of an excellent standard. I recommend the special lamb rump. We had bought our own birthday cake which the staff mounted on a board with decoration. A special thank you to Frankie Helen & Michelle. Would highly recommend

September 11, 2026
Unprompted review
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Reply from Chef and Brewer Collection

We're so pleased that we could impress you with the friendly and welcoming service we offer and it's great that we could really lend a hand. We will make sure we pass on your fantastic feedback to Frankie and Michelle and we'd love to see you back again in the future! Many thanks.

Rated 1 out of 5 stars

Collected take away Cod & Chips & Mushy…

Collected take away Cod & Chips & Mushy peas. Cost was £17.00. Cod was more batter than Fish- chips cooked from frozen- not prepared from fresh potatoes as one would expect for price charged. Description of Cod & Chips on Menu- very misleading- doesn't match the real food served up. Also found out that prices for same food at different Pub was a £1 more. Staff not to blame. Been a Customer of Chef & Brewer for many years but will be going elsewhere.

August 23, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Hi there, we're deeply sorry to hear of your disappointment regarding the quality of food you received on your recent visit. This is not the standard we strive to set across our locations, and we'd like to have this looked into. If you could please email crsocialmedia@greeneking.co.uk, a member of the team will be in touch to discuss further.

Rated 3 out of 5 stars

Service very poor,

Service very poor,
Roast potatoes like bullet,s
Waitress never came over and asked how is your meal which if they would have it would have been pointed out, just came over at the end and said would you like a sweet

August 23, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Hi Carol. thank you very much for getting in touch. It's really disappointed that the service you received isn't as it should have been and we'd really like to take a further look. Could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? This will go through to our team who will fully investigate and will reach out to you directly. Many thanks.

Rated 1 out of 5 stars

Went to the Britannia in Northampton

Went to the Britannia in Northampton. This is our go to restaurant as it's pretty much always been good food of a high standard. Went there today for the first time in a few months and was utterly disappointed. I ordered the sirloin steak which when arrived at the table I couldn't believe how terrible it looked. There were no mushrooms, no onion ring, no peas and not even a lettuce leaf garnish. All I had was a piece of sub standard thinly cut steak with a mere handful of bog standard chips. On the side was half a tomato. For £22 this is an absolute disgrace. I could go to another well known restaurant and pay £10 more to get a fillet steak with the works. Won't be coming back and feel totally ripped off.

August 22, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Hi Tori. Thank you very much for getting in touch. We're very sorry to heat that you were let down by the steak and we'd like to take a further look into this, could we ask you to send an email to crsocialmedia@greeneking.co.uk so a member of the team can do that for you, please? Many thanks,

Rated 2 out of 5 stars

Not really up to standard.

Just visited the Green Man , on Mulberry Green, Old Harlow. We ordered drinks and had barely taken a sip before our food arrived (about 5 mins). Hubby had gammon steak which looked ok, I had chicken Caesar salad. There were two anchovies and three croutons, all of which I had to search for, the Parmesan cheese was missing, and at £19 what was on the plate was grossly overpriced. Sadly not enough care is taken when preparing the plates. It’s not the first time we’ve been disappointed with our meals. On the bright side, our waitress Amy was very nice and friendly.

August 19, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Hi Linda, thank you for getting in touch and bringing your experience to our attention. We're happy to hear that Amy could improve your visit with the friendly service she provided but it's really disappointing to read that you were left unsatisfied with the salad and we'd like to take a further look into that, could we ask you to provide the full details about your visit to crsocialmedia@greeneking.co.uk please? Our team can then contact you about it directly. Many thanks.

Rated 1 out of 5 stars

We were a party of 4 at the ball&…

We were a party of 4 at the ball& wicket Farnham . To say the food was poor was an understatement the chips looked like they were found at the back of the oven , the veg was so hard iam not sure they went near a pan . The mash looked like it was over cooked in the microwave .the staff were friendly on the plus side

August 9, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Hi Bernie, we are deeply sorry to hear of the quality of food you received on your recent visit. This falls short of the experience we strive to provide our customers, and we'd like to ensure this is looked into by our Customer Relations team right away. If you could please email crsocialmedia@greeneking.co.uk, a member of the team will be in touch to assist further.

Rated 1 out of 5 stars

The Ferry Inn

The Ferry Inn. Wilford. Nottingham.
We booked a table for 6 adults and 2 children. From the outset the waitress treated us like we were an inconvenience. Service was painfully slow, resulting in us deciding not to have additional drinks or desserts as we had already sat for 2 and a half hours. Food was generally of poor quality, and certainly not good value. We will not be visiting again, or recommending to anyone.

August 9, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Hi Kerrie, we are truly sorry to hear about your recent experience. This is not the level of customer service we strive to provide our customers. We are also sorry to hear that the food you received was not to our usual standard. We'd like to have this looked into right away by our Customer Relations team. If you could please email crsocialmedia@greeneking.co.uk, a member of the team will be in touch to investigate further.

Rated 5 out of 5 stars

Dinner at "The Bridge, Waterbeach"

Had a great experience. The table was outside and looking at the river and a lovely Victorian house, very considerate to have an outside non-smoking area to enjoy a nice dinner on a sunny day. The food was very good and served quickly by friendly staff.

July 27, 2026
Unprompted review
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Reply from Chef and Brewer Collection

This is absolutely amazing to see, we're so pleased that you enjoyed the tasty food and excellent service you received and we're glad you had a great time dining outside. Thank you so much for the positive feedback you've left for us today and we'd love to welcome you back again in the future! Many thanks.

Rated 5 out of 5 stars

A pleasant venue with good food for a meal out with a friend.

Had a meal at The Boathouse in Peterborough with a friend. Good points - we both enjoyed our food, and I paid £ 15.25 for a creamy butternut curry with rice, followed by 3 scoops of ice cream, which I thought was reasonable. I'm both Vegan and Gluten-Free, but the website for The Boathouse allows you to filter out various allergens, which really helped. Service at the bar was slow but they were rather busy (it was a Saturday), so somewhat understandable. The car park was almost full, so clearly a popular choice. The dining area was pleasant enough with a good choice of tables. I would gladly dine there again.

August 1, 2026
Unprompted review
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Reply from Chef and Brewer Collection

What an absolutely wonderful review to have received, we know each and every member of the team at the Boathouse will be really proud to have made your visit such an impress one, it's great to hear that you enjoyed your curry with us. Thank you so much and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Travellers Rest - Mapperley …Nottingham

My husband and I visited The Travellers Rest Mapperley, Nottingham Tuesday 7th July for an evening meal. We hadn't been for well over a year and it hadn't impressed us much at that time. However, pleased to say the service, atmosphere and food were so much better than our last visit. It was a last minute decision to attend at this venue but pleased that we did. Menu had lots of choices, posh food available along with every day favourites on the menu. Fish & Chips and good old steak & ale pie were the choices made on this occasion but we have already sussed out the menu choice for our next visit which includes Lamb rump and a Tangine that sounded mouth watering. It's very rare that either of us eat puddings but on this occasion, one felt it would be rude not to. They have mini puddings with a hot drink also, the Bakewell tart is certainly worth trying but the next time it won't be the mini one as this is also shown on the main pudding list. We were served by a lovely young lady called Layla who certainly knew her job and her customers needs. Very attentive but not over the top and very helpful. Thank you Leyla.

July 7, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Thank you very much for taking the time out of your day to share this review, we're so pleased that we could really impress you and provide such a fantastic service, it's great that you enjoyed all the options on the menu and really enjoyed your dessert. We are grateful for you sharing such wonderful feedback and we'd love to see you back again in the future. Many thanks.

Rated 5 out of 5 stars

Great Venue for Lunch (birthday meal!)

My family and I visited the Riverside at Cound (Near Shrewsbury) for my 50th lunch. From the moment we were seated nothing was too much trouble, even with the hottest temperatures since 1976! Lesley was amazing, ensuring we had drinks and were happy with our seat. The other staff were great with taking food orders, bringing food and a cake my mum had dropped off! We will be back very soon! great restaurant with amazing staff!

June 23, 2026
Unprompted review
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Reply from Chef and Brewer Collection

We're over the moon to have received this review and it's great that Lesley could make your visit so great. We really appreciate the positive review and we'd love to see you back again in the future.

Rated 2 out of 5 stars

Very disappointing 50th anniversary meal

We had a party of 8 for a 50th wedding anniversary dinner. This was at the White House in Roundhay, Leeds. Several of the food options were not available, in fact the two things I had chosen were not available. I decided to go with the Korean Chicken which came well overdone, like leather with the outside burnt from being on a rack. I ate one piece but couldnt face to eat the other. There was no air con on and we sweltered in the heat of 30 degrees outside which made the whole experience unbearable. There were no windows we could open, We were told someone would bring a fan (twice) but it never arrived. I have heard some good things about the White House and that is why I booked there but the whole meal just wasnt up to standard. I was given a refund for my meal but it was very disappointing on such a special day. One of my friend's lasagne meal was overcooked and burnt round the edges and she ended up just eating the middle. This was not refunded. Some of our other guests said their gammon was dry but they managed to eat some of it.

June 26, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Hi there, thanks for getting in touch. We're very sorry to see that your visit wasn't as it should have been and as you can imagine it's really something that we'd like to look into, could we ask you to provide the full details via email to CRsocialmedia@greeneking.co.uk please? This will go through to our team who will fully investigate and can contact you about it from there. Many thanks.

Rated 1 out of 5 stars

Bogus Parking Charges

Visited The Kings Arms Sandford-On-Thames. Lovely location okay food. Despite being told twice the car-park registration terminals were not working got £100 fine today. So despite okay food - no potatoes but mash substitute fine, fish and chips okay batter x2 the volume of fish though - nice location and the fine is suposedly being cancelled It's abeen a hassle and inconvenience to try and sort out.

June 9, 2026
Unprompted review
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Reply from Chef and Brewer Collection

This is really disappointing to see and we'd really like to look into your experience in further detail, could we ask you to send an email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Relations Team who will look into this for you and can contact you about it from there. Many thanks.

Rated 5 out of 5 stars

Excellent Service, Stephen at Shire Horse, Maidenhead

A party of 6 attended the Shire Horse, Maidenhead, for a birthday celebration. The waiter, Stephen, did an excellent job. He was polite & tentative, working hard to meet all are needs. The food was great and a good time was had by all. Well done Shire Horse & well done Stephen.

June 14, 2026
Unprompted review
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Reply from Chef and Brewer Collection

We're over the moon to see this and we know that Stephen will really appreciate your amazing comments. Thank you so much for sharing this lovely review and rating and we'd love to see you back again in the future. Many thanks.

Rated 1 out of 5 stars

Today went to ..The Griffin..Bowdon..no…

Today went to ..The Griffin..Bowdon..no fish on the menu only cod znd chips..as l dont eat meat the day was spoiled for me..l thought you would have had more variety of fish dishes...As l am 88 and it was a special day l feel dissapointed..
Regards Rita Diggle.......

June 14, 2026
Unprompted review
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Reply from Chef and Brewer Collection

This is really disappointing to see and we're very sorry that we didn't have something on the menu that you could really enjoy. If you would like to discuss your experience further or leave any further feedback, please don't hesitate to send an email to crsocialmedia@greeneking.co.uk who will look into it and can contact you about it from there. Many thanks.

Rated 5 out of 5 stars

The Battle Axes in Elstree offers a great dining experience

On a day out in the country, enjoying the beautiful weather, we dropped into The Battle Axes hoping to find a table. There was space in the large car park and we were greeted in a friendly manner at the door. We were very pleased to be told there was a table and were taken to it immediately. The restaurant is full of charm, with nooks and crannies and a large open fireplace, currently stacked high with cut logs in readiness for the colder weather. The staff were excellent and our main server, Manish, and the others looked after us really well. There is a very wide choice on the main, and Specials, menus and we chose our drinks, and starter of Belly Pork Bites, main of Steak and Ale Pie and dessert of Tiramisu. The Belly Pork Bites were delicious and came with a delightfully tangy chutney. The pies, and these are real, full, pies and not just a pastry top, were excellent. Full of meat and gravy with a strong taste of the Ale, and not a piece of gristle. The Tiramisu was stunning. A very generous portion, on a sponge base, deep and creamy. We really enjoyed this experience. The restaurant has a lovey ambiance, the food was delicious and the staff were incredible. This is a place we can thoroughly recommend, and one we will return to again.

June 13, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Amazing! We're over the moon that we could provide such an excellent service and we're really proud to read that you found the team to be so friendly, we will make sure we pass this onto Manish. It's great that you loved the food too, thank you and we'd love to see you back again in the future!

Rated 1 out of 5 stars

Popped in yesterday to take a look and…

The Maenllwyd Inn, Rudry Caerfilly area

Popped in yesterday to take a look and a drink..Pub well presented for a small place. Food on the tables looked good and presentable at slightly higher prices than we normally would pay, however for good food a little more is acceptable. We were going to eat,but that's the end of the good..
DRINKS!! absolute Rip Off. glass of wine £12 and not good wine either..And the creme de la creme.. Glass of Guinness Zero £5.90 I kid you not! £5.90..comes in trade at less than a £1..rip off merchants avoid. Price for 3 drinks £27.50. caught me once but never again.
Update.

Never mind the automated reply, sort your rip off drink prices

June 3, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Hi there, thank you very much for getting in touch. We're very sorry that you were left disappointed with the drinks prices, we appreciate your feedback about this and if you would like to discuss it in further detail, please do send an email to crsocialmedia@greeneking.co.uk and a member of our Customer Relations Team will reach out to you about it directly. Many thanks.

Rated 4 out of 5 stars

The Chiltern Hundreds Maidstone

At the Chiltern Hundreds we arrived for lunch at 3.30 having been delayed, we were found a table, the food was excellent and the service by Shirley even better. Pub food as it should be

May 18, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Thank you very much for getting in touch, we're so pleased that you loved the excellent service and we will make sure we pass your kind words on to Shirley. We are grateful for you sharing this and we'd love to see you back again in the future. Many thanks.

Rated 1 out of 5 stars

Visited chef and brewer flagstaff…

Visited chef and brewer flagstaff Ashby.
Entered ordered our meal said we had voucher free 2nd meal she said voucher was no good i looked it states free meal just above the book a table so I booked it she said read on, then It stated sat,Sunday only what a SCAM ,meals arrived my plate was stone cold my freinds hot ,steak tough my freind took his home for the dog that's all it was fit for , my meal was cold before I had started to get stuck in all In all Avoide the Chef and brewer Ashby De La Zouch , possible closeure no wonder it was near empty at 6.30pm.
Staff unhelpful.food poor quality .
Exspensive drinks .
Forwarded the complaint to supplied email they say its not there pub resturant ?????

May 7, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Hi Thomas. Thank you very much for getting in touch. We are very sorry that the voucher wasn't available to use and that you were left disappointed with the food, we'd like to take the opportunity to take a look into this, could we ask you to provide the full details via email to crsocialmedia@greeneking.co.uk please? This will go through to our Customer Care Team who will take a look and can contact you about it from there. Many thanks.

Rated 4 out of 5 stars

Good meal computer sys “no”

The meal and service was good and Mark made us welcome.
Tried to book on the internet but computer says “no availability” so phoned and spoke to the robot who booked us in, there was loads of availability.
So maybe that needs a look at.

May 2, 2026
Unprompted review
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Reply from Chef and Brewer Collection

Thank you very much for getting in touch, it's great to hear that Mark made you feel so welcome however we are sorry to hear about your experience with making a booking, if you would like to leave further feedback about this, please do send an email to crsocialmedia@greeneking.co.uk and we can look into this and can contact you about it from there. Many thanks.

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