No food delivered restaurant didn’t get order from chef online. Tried to email just bounced back cannot phone them no number and cannot send message either but they took my money
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Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
Company replied
I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... See more
Company replied
It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... See more
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Company details
About ChefOnline.co.uk
Written by the company
Welcome to ChefOnline, your gateway to takeaways!
Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!
Contact info
United Kingdom
- support@chefonline.co.uk
- www.chefonline.co.uk
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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Dreadful
Dreadful, couldn’t edit your order and had to ring the restaurant, unlikely to use you again
September 4, 2026
No food delivered restaurant didn’t get…
No food delivered restaurant didn’t get order from chef online. Tried to email just bounced back cannot phone them no number and cannot send message either but they took my money
September 4, 2026
Unprompted review
Great food.
This is my first order and it was very good. Good value for money and very tasty food 😋. I will be ordering again the next time I am in Darlo. Great service and excellent food. Thank you.
September 3, 2026
Reply from ChefOnline.co.uk
Dear Jean,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your first order, especially the great value, tasty food, and service.
We truly appreciate your kind words and look forward to serving you again.
Reply from ChefOnline.co.uk
Dear Chris,
Thank you for your excellent feedback! We truly appreciate your kind words and are pleased to know you had a great experience with our service. We look forward to serving you again soon.
Reply from ChefOnline.co.uk
Dear Customer,
Thank you for your kind feedback! We’re pleased to hear that your delivery arrived quickly and that our driver provided such a polite and friendly service. We truly appreciate your support and hope to serve you again soon!
Great service
Great service, clear instructions and easy to order, on time as well, will definitely be ordering again.
August 17, 2026
Reply from ChefOnline.co.uk
Dear Michelle,
Thank you so much for your wonderful feedback! It’s great to know that you found our service clear, easy to use, and punctual. We truly appreciate your support and look forward to serving you again soon!
Didn’t taste like a biriani
Didn’t taste like a biryani. Normally it’s 100% love the food
August 14, 2026
Reply from ChefOnline.co.uk
Dear Sam,
Thank you for sharing your feedback. We’re sorry to hear that the biryani did not meet the usual standard you have come to expect.
As ChefOnline is the ordering platform, food preparation and quality are managed directly by the restaurant. However, we will pass your feedback to them so they can review the matter with their kitchen team.
We appreciate your continued support and hope your next experience is a better one.
Reply from ChefOnline.co.uk
Dear Nick,
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the food and service. We truly appreciate your support and look forward to serving you again soon!
Food was fantastic at very reasonable…
Food was fantastic at very reasonable price. It was ready on time. Couldn't fault anything.We will definitely be back.
August 8, 2026
Reply from ChefOnline.co.uk
Dear Mr Lancaster,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the food, found it reasonably priced, and that everything was ready on time. We really appreciate your support and look forward to serving you again soon!
Food delicious and ready for collection…
Food delicious and ready for collection as estimated
August 7, 2026
Reply from ChefOnline.co.uk
Dear Kerena,
Thank you for your lovely feedback! We’re delighted to hear that you enjoyed the food and that your order was ready for collection on time. We look forward to serving you again soon!
Reply from ChefOnline.co.uk
Dear Jonny,
Thank you for the fantastic feedback! We’re delighted to hear you enjoyed the food, especially the King Prawn Dhansak. We really appreciate your support and look forward to serving you again soon!
Reply from ChefOnline.co.uk
Dear Peter,
Thank you for your lovely feedback! We’re delighted to hear you find our site easy to use and enjoyed the discount. We truly appreciate your support and look forward to serving you again soon!
Smashing takeaway just as good as the…
Smashing takeaway just as good as the Crawley brancj
August 1, 2026
Reply from ChefOnline.co.uk
Dear Carl,
Thank you for your lovely feedback! We're delighted to hear you enjoyed your takeaway and found it just as good as our Crawley branch. We look forward to serving you again soon!
Order was half an hour late
Order was half an hour late. Restaurant very rude and put the phone down on me. Definitely will not be using again.
August 2, 2026
Reply from ChefOnline.co.uk
Dear Garry Grainger,
Thank you for bringing this to our attention. We are sorry that your order arrived around 30 minutes late and that your call with the restaurant was handled poorly.
As the online ordering platform, we act as an intermediary, while the restaurant is responsible for preparing and delivering orders. However, we have forwarded your complaint to the restaurant and asked them to review both the delay and the conduct of the staff member involved.
Please accept our apologies for the inconvenience caused.
Our first takeaway meal with little india
Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.
July 19, 2026
Reply from ChefOnline.co.uk
Dear Mrs Barton,
Thank you so much for your wonderful review! We're delighted that you enjoyed your meal and found it delicious, generously portioned, and delivered hot and on time. We truly appreciate your support and look forward to serving you again soon!
Reply from ChefOnline.co.uk
Dear Isaac Clee,
Thank you for your wonderful review! We're delighted to hear you enjoyed the food and quick delivery service. We truly appreciate your support and look forward to serving you again soon!
Reply from ChefOnline.co.uk
Dear Julia,
Thank you for your excellent review! We're delighted to hear you had a great experience with us. Your support and kind words mean a lot . We look forward to serving you again soon!
First time ordering from here and very…
First time ordering from here and very impressed food was delivered quickly served piping hot and all dishes were delicious definitely be ordering again ⭐️⭐️⭐️⭐️⭐️
July 3, 2026
Unprompted review
Reply from ChefOnline.co.uk
Dear Sarah,
Thank you so much for your wonderful review! We're delighted to hear that your first experience with us was such a positive one. It's great to know your food arrived quickly, piping hot, and that you enjoyed every dish. We truly appreciate your support and look forward to serving you again soon!
Quick easy ordering again.
July 3, 2026
Reply from ChefOnline.co.uk
Dear Amanda,
Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process quick and easy. We truly appreciate your support and look forward to serving you again soon.
This has to be the worst butter chicken…
This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet-and-spicy balance you expect. Instead of tender pieces, the chicken was tough, dry and seemed low-quality, with gristly bits throughout. There was barely any depth of flavour, just a heavy, unpleasant aftertaste.
The naan that came with it didn’t help either — it was dry, stiff, and barely warm, with none of the soft, fluffy texture or slight char you look for. If you’re after proper, tasty butter chicken and good naan, definitely skip this place — it was a total letdown.
June 21, 2026
Unprompted review
Reply from ChefOnline.co.uk
Dear Mr Khan,
Thank you for your feedback. We’re sorry to hear your recent order did not meet expectations.
We are a platform connecting you with our restaurant partners, and we’ve passed your comments on for review to help improve food quality and preparation standards.
To help ensure your concern is properly addressed by the restaurant, please share your order details with us at support@chefonline.co.uk so our team can look into this promptly.
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