Chemistdirect Reviews 

172
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is exceptionally easy to navigate, offering a massive variety of everyday health products at very reasonable and competitive prices. People also deeply appreciate the prompt delivery service, consistently noting that packages arrive surprisingly quickly, safely, and well-packaged without any hassle. Some reviewers were not happy with delivery delays, noting that certain orders experienced processing issues, stock unavailability, or unexpected failures to arrive on time. A few consumers also mentioned encountering frustrating setbacks regarding items running out of stock after their payment was already completed.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrive in a timely and prompt... See more

Price

Customers consistently note positive experiences with price, highlighting that items are affordable,... See more

Product

Consumers find product to be positive, highlighting great variety, competitive prices, and items that arrive... See more

Order

People report positive experiences with order, highlighting the easy-to-navigate website and smooth online... See more

Website

Clients share satisfaction on website, noting it is easy to navigate, follow, and use for ordering. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered contact lens solution. Cheaper than in stores. I like to buy in bulk so expiry date is important and items had 2.5 years expiry which is perfect. Had an issue with suburb appearing twice on my... See more

Rated 5 out of 5 stars

Highly recommend this company. The prices are competitive and some UV times cheaper than the larger companies. I always look here if I can’t find a product elsewhere and have found what I wanted. Gre... See more

Rated 5 out of 5 stars

Prices for there products seem to be on par with the bigger chemist company's sometimes they work out to be a little cheaper and just like the bigger company there is plenty of variety on offer in ter... See more

Rated 5 out of 5 stars

Ordered my shakes and just a few days later, my order arrived. The price for each of the Protein plus optifast shakes was very good - return customer - and the price for the optislim shakes was also g... See more


Company details

  1. Pharmacy
  2. also in
  3. Online Pharmacy

Information provided by various external sources

Chemist Direct Australia : Online chemist - direct to you - Chemist Warehouse discount online chemist and pharmacy; a convenient & discreet way to shop for pharmaceuticals online


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(172)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy online shopping

I have been an online customer for about six years, great range of products and always great prices! There's never been any problems with my orders. Prompt delivery too! THANKYOU Jane, Newcastle, NSW.

October 12, 2026
Unprompted review
Rated 4 out of 5 stars

Good product

Good product, works and presents well and fast shipping. A bit pricey for what it is, but that’s inflation for you.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good

Items correct, well within date. Good prices. Quick delivery. Would order through them again.

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

Best of everything - optifast protein plus

Ordered my shakes and just a few days later, my order arrived. The price for each of the Protein plus optifast shakes was very good - return customer - and the price for the optislim shakes was also good (spouse is thinking of trying them). Those that say that the coffee doesn't taste as good - try adding more coffee to the shake.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

Dr Superfoods Tart Cherry Concentrate

I purchased three bottles of Dr Superfoods Tart Cherry Concentrate as they were in stock and competitively priced. Ordering online was quick and trouble-free. Communication from dispatch to delivery was excellent, packaging was secure, and it arrived within a few days. Will definitely use again. Thanks!

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

All good

All good! Received & thanks! Hard to find Friars Balsam now, used it for the last 60plus years & best for clearing up infections, cuts ect. Stings but Always found immediate success! Cheers & thanks!

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

YOU NEED THIS WEBSITE

Easy to navigate web site, more importantly cheaper than I could get Fat Blaster on any other web site. Delivery was in a timely fashion, just so easy for me to get my supply of the product.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Chemistdirect arr awesome

Chemistdirect arr awesome. Easy to find everything easily.super far postage times. But the best thing is the incredible prices. Highly recommended 👍❤️

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Very fast turnaround

Very fast turnaround, I had only just purchased my item online when I recieved advise it had been packed and sent.
Even the cost of delivery was very reasonable.
Great Job!!

September 4, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look