I received my order in time, however there was no instructions whatsoever about how to use it? What kind of SIM cards to use? Any warranty? Any support? NOTHING. I have doubts if it is going to work?
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Review summary
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It took almost month to get here , It seemed smaller than pictured and because of the flimsy packaging it was pretty crushed on arrival
Love the bag. Quality not so much. The magnetic closer doesn’t hold together and the metal holders don’t stay like they are supposed too
The ornaments look really pretty, but they have no hole to place a hook into to then hang on the tree. I will have to see how to correct this before Christmas.
2.6
Poor
65 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 1 week
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WARNING
WARNING: This Store Shows Serious Signs of Being a Scam. Avoid!
I placed and paid for my order on September 28, 2026. Today is November 6, and after 39 days, I have received absolutely nothing.
For weeks, Cherishous has repeatedly claimed that my package was shipped and was on its way. However, despite numerous requests, they have failed to provide a tracking number, shipping carrier, dispatch confirmation, or any verifiable proof that the product was ever shipped.
On October 23, they claimed that their internal shipping process normally takes 5-7 business days and promised that tracking information would become available afterward.
Another 14 days have passed. Still nothing. No tracking number, no delivery, no updates.
Every time I contacted customer service, I received generic excuses and repeated requests to wait. My refund requests were refused.
In my opinion, this business displays serious warning signs of a potentially fraudulent online shopping operation. I have no confidence that my order was ever shipped.
I am now taking steps to report this store to the relevant payment providers, website infrastructure providers, and consumer protection authorities.
My advice: Stay away from CHERISHOUS.COM. Do not risk your money.
I have kept all payment records, order confirmations, and email correspondence to support every factual statement in this review.
November 6, 2026
Unprompted review
Reply from Cherishous
Dear Alexandr Kulpin,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
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Goods misrepresented
Delivery very very slow with limited tracking information. Ordered 18/09/26 and arrived 16/10/26
Goods were reasonably well packaged.
After unboxing the Mifi device I found that it had been seriously misrepresented as it was advertised as having the ability to work straight from the box without the need for an activated SIM card.
This was not the case. I asked for a full refund and return labels. They offered compensation of $12 which I refused, they then offered $14 which I again refused because the product was not fit for the purpose I had purchased it for.
They then gave me an address in China to send it back with tracking which they said I had to pay for but was too costly so I accepted $14 compensation for an item which I paid £54 which is rubbish.
I will never buy from them again and I would encourage anyone that is considering it to read the reviews first and potentially save yourself a huge and expensive headache.
I received $14 compensation.
This has resulted in a loss of $58 (£42)
Including a non sterling transaction fee.
Be very cautious.
September 18, 2026
Unprompted review
Reply from Cherishous
Dear Consumer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Delivery is delayed and have no…
Delivery is delayed and have no estimated time of delivery unlike Amazon! Support asked me to check with Post Office - which is not true. The delivery agent will deliver - nothing to do with the Post Office. Very disappointing! Reply always comes from AI.
October 27, 2026
Unprompted review
Reply from Cherishous
Dear Larry Yap,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Couldn’t use the product.. no instructions whatsoever
I received my order in time, however there was no instructions whatsoever about how to use it? What kind of SIM cards to use? Any warranty? Any support? NOTHING. I have doubts if it is going to work?
October 16, 2026
Unprompted review
Reply from Cherishous
Dear Moustafa Yaqub,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
No complaints
October 9, 2026
Unprompted review
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The device is an LTE 4G WIFI hotspot…
The device is an LTE 4G WIFI hotspot requiring a physical SIM Card.
That is not as it is described. The description is misleading.
I regret to haave bought it, there are much better devices.
The included manual is terrible and not readable.
the missing point in the manual is, that you should first open the box, take out the battery and peel of the scotch from the battery contacts.
October 5, 2026
Unprompted review
Reply from Cherishous
Dear Jules Muller,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
I order 3/4 inch amber flashing…
I order 3/4 inch amber flashing watermelon lights and the ones I received was 3/4 inch white flashing watermelon lights. I can’t use them. Would be nice if Yao would send me the right ones.
October 3, 2026
Unprompted review
Reply from Cherishous
Dear Michael Gause,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Mifi turns on and phone and other…
Mifi turns on and phone and other devices connect to its wifi signal but there is no internet connection. The green signal bars constantly blink. When I look in the settings on my Iphone 12 max the wireless page shows that the wifi connection is good but says there is no internet connection. I have a video of the blinking signal bars and a screen capture of the wifi page showing no internet connection. How can I send them to you. This device was advertised to give you internet connection when out in the remote areas but it does not work when I am down the street from my home!!! I am thinking refund or a working replacement. I waited 2 weeks to get this bad one. How about a rapid delivery of a working replacement.
September 30, 2026
Unprompted review
Reply from Cherishous
Dear Ron,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Still I have not got my lights.
Still I have not got my lights.
Almost a month.
The solve is not quick.
Funny transport company.
And undetectable vip.
Do not expect positive reviews
September 26, 2026
Unprompted review
Reply from Cherishous
Dear Adalberto Marchena,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
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The pandashield screenprotector
The pandashield screenprotector for the phone is displayed with a tool to adjust it and looks really professional but what you get is just a plastic sleeve with the screenprotector like they sell on TEMU for 8 euro’s instead of the 38 euro’s that i payed for….
I want my money back, your product doesnt even fit my phone!
September 26, 2026
Unprompted review
Reply from Cherishous
Dear Jc Vogelzang,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
i dident get the item that you were…
i dident get the item that you were advertising and what i paid you for you sent me a spot light which was nothing like it
September 21, 2026
Unprompted review
Reply from Cherishous
Dear Nigel Hagans,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Reply from Cherishous
Dear Marek Laanisto,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Good quality product
Good quality product
Quick service
Very pleased
September 20, 2026
Unprompted review
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The items that I paid for was nothing…
The items that I paid for was nothing like what I ordered, I ordered 2 magnetic lights for my car and I got 2 lights that need to be clamped onto my car nothing like what they advertised, the lights were also remote control from inside your car, well these are nothing like the ones that was advertised.
Unhappy customer I now have 2 lights that are of no use to me . I want to return them and get the ones that were advertised or my money back.
R A Miller (Dusty)
September 14, 2026
Unprompted review
Reply from Cherishous
Dear Dusty Miller,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
wrong item sent
PLaced an order for a magnet mounted spotlight with remote control. What i received was only 1/2 right. I received the light but I would have needed to drill holes to. mount it. The 12V plug was also not attahced but instead there were 2 wires that I would need to connect to something. I reached out to customer service and they offered me a $3 credit.....I responded and advised that was not acceptable. They responded and said that I could up the credit to $6 but that was their final offer.
Their email ended with "If you decline this offer, the only alternative is to proceed with the formal return process (which takes 4–6 weeks). During this lengthy transit period, should the shipment be lost or encounter customs issues, we would be unable to issue a refund under our policies, and you would bear the full risk associated with shipping." which I took to mean that I would end up spending more money to get it back to the, and the package would mysteriously disappear in transit resulting in no refund.
September 9, 2026
Unprompted review
Reply from Cherishous
Dear R S,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@cherishous.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
They sent the wrong item then refused…
They sent the wrong item then refused to accept their error offering a minor discount.
September 7, 2026
Unprompted review
Reply from Cherishous
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cherishous.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
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The product is nothing like the…
The product is nothing like the picture in the ad. Very poor quality. Very unsatisfied. Will never order from you again.
August 8, 2026
Unprompted review
Reply from Cherishous
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cherishous.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
I ordered the 250 Christmas ornaments…
I ordered the 250 Christmas ornaments and received a bag of wooden chips. I paid $80.31. They reimbursed me $6.00 and said that was all they would do. This company is a rip off. Do not waste your money on them. They robbed me of $74..31. Please do not trust them. I have written several times to customer service and they said that is all they will reimburse me.
August 18, 2026
Unprompted review
Reply from Cherishous
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@cherishous.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
I can't see in them 😕 they turn on by…
I can't see in them 😕 they turn on by them self. Waste of money 💰
August 6, 2026
Unprompted review
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