Charmora Reviews 

I have been ordering bags from this company for the last two years and I’m almost embarrassed to say I think I’m on number 10. There’s no way I could ever afford a real one, but I have become so obsessed with these bags and the compliments I receive are incredible!!
Funny story I was at a birthday dinner ….my birthday dinner a few nights ago and when I sat down the waiter brought a little stool so I could put my bag on it vs the floor. Everyone thinks it’s real!!!
The quality is great. I prefer the 35s and I literally have a huge collection now.
I just ordered two more one for a friend and a backup black one for me with gold hardware because it’s so timeless.
There’s many bag companies out there, but this one rest assured you can trust
Emma has fantastic customer service
I do highly recommend!!

Order took a very long time to arrive and packaging was damaged. Bag has an unpleasant odour. Mechanism tarnished and missing key for the lock. Very dissapointed.

I started with just one bag from ChicCharm, and the moment it arrived, I was genuinely impressed. The design, quality of the materials and attention to detail are impeccable. It truly has the look and feel of a luxury bag, but at a much more affordable price.

What made the experience even better was Emma. She has practically become my personal consultant because I definitely didn’t stop at my first purchase! I’ve since bought several other bags, and whenever I need advice or assistance, Emma is absolutely amazing. Her customer service is exceptional, attentive, helpful and genuinely caring.

ChicCharm offers the quality and service you would expect from a luxury boutique, without the luxury price tag.

I highly recommend ChicCharm to anyone looking for beautiful, high-quality designer-style bags at an affordable price.

And a special thank you to Emma for the incredible service you provide. You truly elevate the ChicCharm experience beyond the products themselves. Anyone who shops with luxury brands knows that luxury isn’t only about the product. It’s also about the service, the attention to detail and the feeling of exclusivity in the way you are looked after. Emma brings exactly that to ChicCharm, and it makes the whole experience feel genuinely special. Thank you, Emma! ⭐️⭐️⭐️⭐️⭐️

Ordered a air cooler where you put water in top with ice and it mists and can cool a room in 30 seconds. Took ages to arive opened up to find a mini tower fan nothing like I ordered. Complained to be told if I want a full refund I must send back at a cost of 60 to 80 the item only cost 68 plus shipping. Or keep it and refund of 10 its a scam company don't buy sounds cheap and a bargain but you don't get what you ordered

The fan they sold me runs out of power after 3 hours on full charge, it dosntcool a room in minutes like it says,it coast me over £74 with postage and insurance,it took 2 weeks to arrive, when I said I would send it back and could I have a refund , I was told it would cost £50/£60 to send it back, but I could keep it throw it away or use it so it now resids in the bin, and they would refund me £15 absolutely disgusting. So they actually made £50 off me, how many more people have been caught by the same scam. never again, RIP OFF COMPANY .

The air flow system is totally inadequate. It does not do what it says. Not worth any where near the money paid

I received my beautiful bag this week. It was delivered in a couple of weeks and was so well packaged!
I am seriously impressed with the leather and the fittings are beautifully made, even down to a tiny key in a leather pouch.
I am going to start a collection of bags from Chiccharm Group. Beautiful bags at affordable prices. I highly recommend.

Very poor quality, absolut not worth baying. There return policy is not existing
DO Not Bay from them

It's always a worry buying online from a shop with no EU or US presence. But my worries were unfounded, it took 10days to arrive in the UK. The bag was well packaged and boxed, which was a bit squashed, but inside the bag itself was perfect and well packed.
I ordered a Florvane leather 35 for £70 and it is great! Lovely bright summer colour, leather bag, good quality and is big enough to carry my laptop, charger, notebooks etc. Perfect for work. I will be back for more bags (actually I've already ordered my next bag!).

I ordered 3 bras according to the advertised size chart, it is not the expected size (very small instead of large that Iordered), the material is flimsy, can't find any way to contact the company,scam

Appreciate the response from Chiccharm, however Chiccharm was the one that processed payment for a company called libiyi, as a customer I don't have any way knowing what is the connection between the companies, I know who I paid to so I stand by my reveiw.

I ordered a brown crocodile skin Birkin which came in less than a fortnight and I was extremely pleased with it. The helpfulness of the customer relations (Emma) were marvellous and I have now ordered another 'crocodile' in turtle dove grey and I am waiting in anticipation.

Bags are beautiful. Lots of choice of colours. The leather is soft and feels luxurious. Certainly worth the money. Shipping was via yodel and I initially had a problem but Emma helped sort without any fuss. Definitely recommend and will use again.

It's a lovely bag - style,shape and beautifully packaged. Delivery was 8 working days, which isn't too bad, BUT...I was very sceptical about it being genuine leather. However, after a few days, the smell of the plasticky coating wears off and you receive wiffs of genuine leather. It is worth every penny of the £60 I paid. They offer a fantastic range of colours Don't hesitate to get one for yourself!

I had become a little concerned as to the whereabouts of my bag. I emailed Emma, and she was kind enough to locate my bag and give me an approximate date of when my bag would be delivered. When I received my bag, I was so pleased by the way they had carefully packed it and the condition that I received it and it was beautiful. I was skeptical at first, because I thought I had been scammed because of the duration of the time it took from purchase to getting to my door, but I had no concerns for worry, as it turned out. If you are contemplating buying one of these bags, I strongly agree that you should act on your impulse and buy one, as I was so happy to get mine, and I was highly satisfied with the quality, the feel, and the color. I will definitely buy another one from this company.

I received my bag in 10 days, the box was completely squashed, which I totally expected from Relay. Thankfully the bag was intact and perfectly packaged to give you a nice unwrapping experience. I ordered a Birk etoupe 25 and it’s absolutely gorgeous. Can’t stop watching that. I love everything about it, the stitches, the shape, the hardware and the colour. Will order again and definitely recommend it to my friends 👍❤️

Had a bit of a hiccup with my order but Emma from support was a total pro. She cleared everything up fast and made the whole experience feel way more reliable.

Goods supplied did not perform as advertised. Expect you to pay to return them. False advertising.

the florvane bag is surprisingly soft but still keeps its shape. usually these things feel like cardboard but the texture here is really nice and natural even after using it every day

Florvane 25 bag a bit dubious to start with did a search and checked reviews and then ordered the brown bag. Was with me within 10 days looks so similar to other bags with H but about 27thousand pounds cheaper. So good I ordered a black, sorry to see that no Twilly for handles are available as yet

Bought a Florvane, advertised as leather, yet the entire insides and lining is a nasty, thin, cheap plastic - which means there’s a good chance the outside also is!
However nowhere does it state that so much of the bag is cheap plastic - going directly against UK Trading Standards.
For the price this is bad quality! You could get a proper leather bag, suede lined for this price and get what you’re actually paying for.
AVOID!