Terrible
Terrible, do not think of using this company. They caused water damage at my house, then after numerous calls to the company, i was told by the secretary that Chris would call me back. But he manaegd to avoided that every time.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Fron Haul, LL17 0RT, St Asaph, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible, do not think of using this company. They caused water damage at my house, then after numerous calls to the company, i was told by the secretary that Chris would call me back. But he manaegd to avoided that every time.
Chrisallenheating
HIGHLY RECOMMEND CHRIS ALLEN HEATING .
These guys just fit a new boiler 9/01/2026 no messing took the old one fit new one cleaned up after themselves. Showed me how to use the appliance
All in all very happy . Very professional Chrisallenheating
They installed a complete heating system in our house, with an air source heat pump. The three guys who did the work, were efficient , fast, and a pleasure to have around. They communicated very well, and we really couldn’t fault them or their work.
Had work done at our home by plumbers arranged by Chris Allen Heating.
Their surveyor Mark Albiston did the initial survey in readiness for the installation of an air sourced heat pump & solar panels etc through the Eco 4 scheme.
Very happy with Mark & the team. He was professional, friendly, knowledgeable and put us totally at ease.
He kept us informed at every necessary point, the work was carried out and everything went well.
Thank you Mark.
After a very professional gas boiler installation , which I was very satisfied with. I attempted to book a service for the said boiler. After TWO phone calls! The person I spoke too promised to phone me back but that did not happen. A date for a service was eventually arranged. No engineer came to my house on the agreed day. I phoned to inquire why no one had come, they promised to phone me back but this never happened! I had even asked if the company had put me on a black list which I was ensured I was not. All I can say is NEVER again.
Strange business approach from this company........ bought a property and made contact with the original installer of the boiler and central heating system Chris Allen Heating. Contacted Chris Allen himself to arrange a boiler service, seemed very keen and gave us a quote which included additional travel cost, which we accepted. Chris Allen said he was going on holiday and would arrange a date on return. No contact even after several emails to try and get a date, After three months gave up chasing Chris Allen and decided to go direct to Worcester Bosch. This story ends very well as Worcester Bosch provided us with an annual contract which includes a full service with all parts, labour and travel plus a years unlimited emergency call outs and a generous fee payable to us against a new boiler if ours isn't repairable. All this for a price less than Chris Allen Heating quoted just for an annual service!!! Many thanks to Chris Allen Heating
Absolutely fantastic team of workers! 😊✔️✔️
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.