I was looking for my second Rolex. A friend recommended Chrono24. The prices were much better than the traditional sites. Since I’d specified that I wanted a watch with its original box and papers - p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a women’s two toned Bulova with the pearlescent dial and diamond hour markers for my daughter’s birthday. And she absolutely loves it! This is a stunning timepiece, elegant but versatile eno... See more
Easy to use site to search, enquirer, and oder. Not that I experienced any issues, but I felt like they would have been handled professionally if I did. Delivery and payment with 3rd party sellers for... See more
The variety of watches you can find in a single place with one click to purchase, security provided to protect your money, professional sellers and enjoyable experience. Chrono24 is my only source... See more
Company details
- #15 of 44 best companies in Watch Store
- #42 of 309 best companies in Clothing Store
Written by the company
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 295,320 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Contact info
Haid-und-Neu-Str. 18, 76131, Karlsruhe
- +49 721 96693-900
- www.chrono24.com
4.7
Excellent
49K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good seller
July 15, 2026
I am very happy with my watch
I am very happy with my watch. It was packaged properly. I'd like to see the actual pictures of the watch I purchased because the obes shown were used for 3 other watches on a different platform. TmAs a result, I was admittedly a little nervous after making the purchase. Sadly, the delivery process made obtaining it very difficult. There was a hefty import fee that was equaled 15% of the actual cost of the price that I paid for the watch. DHL was very belabored in conveying that and I spent a considerable amount of time on the phone or visiting the local DHL office, only to learn why the shipment was delayed. The seller communicated with kindness throughout the delivery process. I'm very pleased with my watch.
August 11, 2026
Good experience
It was simple to find the watch I want then negotiate with the dealer. The dealer shipped the watch Monday morning and it arrived Tuesday lunch in perfect condition.
August 11, 2026
Seamless from start to finish
August 19, 2026
Easy to use
Easy to use. Customer service response time can be improved though it may due to time difference.
August 24, 2026
I trust this site for my watch trades…
I trust this site for my watch trades and purchases.
August 23, 2026
My first purchase on Chrono 24
My first purchase on Chrono 24 - August 2026 - a new / unworn / full warranty Omega Seamaster WT. Seriousness and professionality are the likely words for my experience. But they offer way more than just selling / buyers , I like to review their constructing articles, recommendations , trend analysis
August 13, 2026
Its a bit clunky buying on this site.
August 23, 2026
Fast response from seller
Fast response from seller, fast delivery, matching product in good condition
July 23, 2026
Never got a refund
Never got a refund. Just lost my money for after I returned a false order. Stay away
August 7, 2026
Trustworthy company
Secure seller. Fast delivery. And I received exactly what I wanted. I liked it so much and ended up buying another piece.
August 23, 2026
Made buying a watch feel secure.
August 5, 2026
I have purchased and sold a few watches…
I have purchased and sold a few watches on Chrono24. It’s a wonderful platform
August 16, 2026
Excellent service!
Excellent proxy watch buying site. Reasonable rate (3% of watch price). Payment is in escrow and won't be released until watch is delivered. I canceled one order before because seller claimed they have the watch but eventually said they won't be shipping it out until 2 months later (ie. blatantly "drop-shipping"). Chrono24 understood and accepted the cancellation and refunded me promptly.
July 19, 2026
Unprompted review
Very on point and fast delivery
August 10, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.