Dresses came within 9 days and nice quality. Return process was shockingly poor. They give you 15 days to return items from delivery, and they preceeded to take 2 days to reply, only to which I was to... See more
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Cicinia offers a complete assortment of bridesmaid dresses, accessories, and personalized gifts for the bride, all reasonably priced. Make your wedding more memorable with gorgeous, trendy, and high-quality gowns.
China
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Replied to 48% of negative reviews
Typically replies within 1 month
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I ordered a dress that was described with detachable sleeves. The dress arrived, did not look like the pictures and the sleeves were not detachable. I reached out in an attempt to return or get some respectful compensation and all they offered me was £20 for a dress I will not be using and paid £130. Do not trust this website.
The customer service and communication was awesome.
The dress arrived promptly with beautiful fabric. It is lined and fit perfectly. I’m looking forward to wearing it at my sister’s wedding.
I was searching for the perfect outfit I could wear to my granddaughter's wedding in June. I had found a pantsuit earlier that I really liked elsewhere. Later I could not find it. Then I came across the outfit at Cicinia, but I knew it was risky being so far away from Oklahoma. The beautiful blue pantsuit arrived early, and the fabric was extremely nice and expensive looking. And...the three-piece outfit fit perfectly!!!! No alterations needed! What a blessing this company was to me. It really was the perfect outfit!!!
The outfit was for my 85 year old grandma to wear to her great-granddaughter’s wedding. My grandma, because of age is kinda hunched over. She is also overweight cuz her mobility is lacking at this age. The outfit fits perfectly. My grandma is very picky and she was very impressed by the quality, fabric, tailoring and customer service.
I have just received the second dress purchased from Cincita. The dress is beautiful as was the first one that I purchased. I had both dresses custom sized and they fit me perfectly. I also appreciated that dresses arrived in plenty of time for my events so I could match accessories. Once again, thank you Cincita for a great shopping experience!
Had a mishap where my neighbors accidentally took my dress and cicinia was amazing with helping me track it down! Great customer service support and the dress is awesome! Definitely recommend!
Customer service at Cicinia is amazing . I Ordered a custom fit dress . Most of all the quality and workmanship of my dress was superb ! It fight perfectly. The turn around time from order to receiving was amazing too. I highly recommend this company !
I am giving the dress I ordered 1 star because the dress is a very pretty dress. But I would like to give a heads up on the size chart. Don't believe the numbers, these people allow themselves a variance in the sizing which does not correspond with the dress sizes advertised. A definite fall for trusting players.
Great customer service and my shoes fit perfectly! Very true to size and I didn’t break them in before my wedding but didn’t get any blisters!! Highly recommend!
Everything about my experience was amazing. Emails were answered quickly. The product was great....even better than I thought it would be! And, delivery time was very fast. I am very happy 😊 Thank you Amber!
The dress I ordered was cheaply made and too small. It took me 2 weeks to actually make contact with their “customer service” and I was told if I wanted to return it I had to pay for shipping which is fine, but then they want to charge me a 10% fee to return it on top of the shipping charge. RUN away from this company as fast as you can!
I was very pleased with the dress that I ordered from Cicinia. It was a beautifully beaded dark green tea length dress for grandmother of the bride dress. I was really pleased with the detail, the color that matched what was advertised, and the true to size fit. The dress came within a reasonable timeframe, packaged carefully and matched the website advertisement. Overall success and my search for a dress is complete.
I was pleasantly surprised by the quality and look of the dress when it shipped. I bought the custom sized gown and it fits great!
I received my dress and love it! Unfortunately I had to go with a different color but customer support was super helpful with my issue!
Wouldnt even give it 1 star garment arrived screwed up looked like a piece of rag was rubbish communication was terrible and still wairing for my moneyy back at the moment they have stolen my money

Reply from cicinia.com
Just a wonderful company that truly includes both beautiful dresses and better yet top customer service
AAA+++ all the way
I ordered my dress in a custom size, and they made it and shipped it very fast. It shipped from China so it took a few weeks to arrive, but when it did it was even more gorgeous than it looked in the photos. I loved the embroidery details and it fit perfectly.
Read the reviews at the end this company supresses bad reviews!!! Ordered a size 8 which is not "Custom Fitted" and the dress did not fit at all. I usually wear a 6 but the 8 was way to small. They want to RIP YOU OFF as they will not take it from you, you must send it to CHINA! Very trusing people here.
Horrendous. I needed to return an item and it was like talking with someone who is illiterate and I am convinced they are playing ‘dumb’ to keep the money. DO NOT BUY FROM HERE.

Reply from cicinia.com
I ordered a mother of the bride dress. It fit perfectly and I received many compliments on how beautiful it was. I would definitely order from them again.
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