ClearScore Australia Reviews 517

TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

Use to really enjoy using this app but now sends anxiety inducing click bait emails that say "review recent report changes". There haven't been any!

Company replied

Rated 3 out of 5 stars

Very handy app to know where you are roughly at HOWEVER, be careful when they tell you your score matches for a ' very good change of approval ' for a loan,I took this as having a hope in being succes... See more

Company replied

Rated 5 out of 5 stars

They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards. Their "Protect" report also offers insights into things like leaked passwords... See more

Company replied

Rated 4 out of 5 stars

Overall very easy to use and provides good basic information. However a number of my bank accounts and credit cards are not listed. Also latest report indicated two residential addresses that do not r... See more

Company replied

Company details

  1. Credit Bureau
  2. Alternative Financial Service
  3. Non-Bank Financial Service
  4. Price Comparison Site

Written by the company

Join 15 million people using ClearScore. Get your credit score and credit report, for free, forever


Contact info

3.4

Average

TrustScore 3.5 out of 5

517 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Rated 2 out of 5 stars

Use to really enjoy using this app but…

Use to really enjoy using this app but now sends anxiety inducing click bait emails that say "review recent report changes". There haven't been any!

June 12, 2026
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Kristian, thanks for your review, we really appreciate you taking the time to leave us feedback. We’d love to help you, please email us at query@clearscore.com reference 6163623 so we can look at this for you. Thanks, Zoe

Rated 1 out of 5 stars

Untrustworthy

Tried to set up an account and encountered bug after bug with their sign-up process... some were just basic stuff. This has led me to search for reviews. I personally would not trust my data with them. Have requested that my account be deleted, and I hope their process handles that properly.

April 26, 2026
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Lee,

Thanks for your review. We appreciate you taking the time to leave us feedback about the issue you're facing while signing up.

We would love to sort this out for you. Could you please email us at help@clearscore.com?

Many thanks,

Paris

Rated 1 out of 5 stars

Mass data breach incoming

ClearScore is an outstanding candidate for Australia's next big data breach. If this company can't manage a simple mailing list, how can they possibly be trusted with our financial data? They send endless daily spam despite unsubscribing 10 times (including providing proof to ClearScore and ACMA). Customer Service replies are completely empty and dishonest. There is a clear lack of integrity and morals in those who work at ClearScore. The attitude portrayed is one of total disdain for anyone who dares to contact them. I just wanted my latest credit score. They just want to sell loans, and they're happy to dance on your grave to do so.

EDIT: Their reply here about wanting to help is a complete lie. They've ignored over 50 emails in 4 weeks (no exaggeration).

January 21, 2026
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Ànon, 

Thank you for your review. We appreciate your feedback.  

We would love to resolve this issue for you. Could you please email us at help@clearscore.com (mailto:help@clearscore.com)?  

Many thanks,  

Paul

Rated 1 out of 5 stars

SCAM - Heavy Mental Nightmare!!!

SCAM! - Untrue, unfair and just a bad representation of a person that is relied on more than it should be!! Penalises people for living within their means, paying all their bills (no late or defaults) and not applying for credit - WHY does my score go down and not up?? DOWN 35points this month and NO issues AND the cherry is down 64points for an error but it was never reinstated??? (Evidence is written in my account and withdrawn by the company who made the mistake)- C'on what a beep'in joke!

June 6, 2025
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Maki,

Thanks for your feedback. We take comments like this seriously and would like to understand more about your experience.

Please contact us at help@clearscore.com so we can review this in detail.

We would love to sort this out for you.

Many thanks,

Sam

Rated 1 out of 5 stars

Credit Scores are meaningless

After repeated claims of finance offers being available to me, I thought I might look at a vehicle upgrade. So I started an application with Credit Scores preferred financiers, the attempted application was rejected even before it was submitted due to my income type being a pension. My 860+ credit score meant absolutely nothing during the process, In fact all this exercise achieved was a drop of 100 points in my so called credit score for attempting the application itself. An absolute waste of time and energy. And FYI since the AI rejection have been saving at a rate 2x that of the projected monthly repayments and still spending unfettled on life's little pleasures and a classic bike build.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Clear score

Clear score has access to Illion and Experian credit ratings. They are two of the best companies for credit rating in my country. For a free fast credit rating check. I recommend clear score.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great that I can compare my credit scores

Great that I can compare my credit scores and reports with the two credit agencies and can see all credit enquires which has been great as I found a credit enquiry that I hadn’t done. Also love that it alerts you if your email address has been found in a data breach

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Clear score is great

Clear score is great for being able to be current and up to date with my credit score.
I love that they let you know if there is any activity with my credit score, makes me feel safer I. A world that has so my scammers.

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Frustrating

I have tried to obtain my credit score, over and over. I have provided correct details of my Driver's licence, ClearScore says it's wrong, I then provide correct details of my Medicare card, ClearScore says its wrong, I then provide correct details of my Passport, ClearScore says that's wrong. Very frustrating!!!!!!!!!
Zero Stars

January 10, 2025
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi Eric, 

Thanks for your review, we appreciate you taking the time to leave us feedback.

We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au.

Many thanks, 
Zoe

Rated 5 out of 5 stars

Credit Score

Has been using ClearScore for a while. Good platform to check the credit scores and options available depending on the score. Highly recommended

December 28, 2024
Unprompted review
Rated 3 out of 5 stars

Good advice??

I don't really know how advantageous these credit check companies are. Tells me I can apply for a number of credit card vendors, but knocked back on the first one tried. Also tells me that to get a better credit rating I should take out a loan and not pay my credit card off each month.

December 1, 2024
Unprompted review
ClearScore Australia logo

Reply from ClearScore Australia

Hi James, thanks for your review, we appreciate you taking the time to leave us feedback. We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au. -Zain.

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