Cleverchefs Reviews 

20
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

This company is shocking, and I mean shocking. First there is no relationship between you and the company, they don’t care. The people they employ should not even be fit to work in any kind of hospita... See more

Rated 1 out of 5 stars

Disgusting price rises at Stanwell Comprehensive School, Penarth. Clever Chefs took over the catering contract for the school canteen and have more than doubled prices. A typical light snack and drink... See more

Company replied

Rated 1 out of 5 stars

We were promised a refund after an appalling afternoon tea was delivered to our home during "lockdown". Spoke to Nick himself - told that the poor quality was down to the delivery van being too cold... See more

Company replied

Rated 1 out of 5 stars

I hate the school food at school, its disgustingly expensive for a shitfull meal, they don't even offer that much in the meal. The food sometimes makes me have diarrhea for uncooked meat, or it being... See more

Company details

  1. Food, Beverages & Tobacco

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1.7

Bad

TrustScore 1.5 out of 5

20 reviews

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1.7

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(20)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

This company is shocking

This company is shocking, and I mean shocking. First there is no relationship between you and the company, they don’t care. The people they employ should not even be fit to work in any kind of hospitality and they expect you to be able to work with these people. Then they steel your pension and expect you to forget about it, but it’s your money you have been putting in for your enjoyment later in life but they take it and don’t even let you know until you find out from nest. Then there is the wages. Wow never pay on time, easily will take what they can from your pay and then again think this is ok to leave you with hardly any money and can’t even get to work. Plus if you really are passionate about cooking forget it with them, they don’t pay the bills so your suppliers won’t send out any food you just have to use what you have and you pay more because the suppliers you are left with are shocking and the meat is horrendous. In all aspects I would not in any circumstance join this company. DONT

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Poor.HR disciplines

Poor and lack of professional feed back after being interviewed. Talk about being Chefs but lack the code of respect for chefs, poor poor show I would probably avoid after the business went into administration. Poor employee if you don't get paid....

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

The recruitment is an absolute joke

The recruitment is an absolute joke, from offering a job through one of their contract companies to then just never hearing anything back is just morally wrong, lack of communication or any humility, I would NEVER trust this company or any of their contracts again, let alone work for them! The low stars speak volumes.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

awful food at school

I hate the school food at school, its disgustingly expensive for a shitfull meal, they don't even offer that much in the meal. The food sometimes makes me have diarrhea for uncooked meat, or it being very oily,
They also have a display of bread which they say is fresh bread, also the Bagget options are, ham, tuna, cheese, and I don't like any of those options. the vegan food isn't even vegan as it contains cheese in it, the food portions for a year 6 is the same amount for a year R student

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

I am a frequent visitor to dinton…

I am a frequent visitor to dinton pastures and whilst i very much enjoy the coffee quality i am invariably disappointed by the food offering at the new butterfly cafe.
Whilst all the facilities seem to be there its a shame that no cream teas are available as i am sure they would sell well to the 'captive audience' watching the sailing activities.
In addition on my previous 3 visits all on sunny days and all when the cafe was moderately busy all sausage rolls were sold out before 1pm.
Whilst i appreciate food wastage is an issue for want of a better phrase ,"if you haven't got it you can't sell it!"
Regards
Martin Salkeld

July 27, 2023
Unprompted review
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Reply from Cleverchefs

Hi Martin

Thanks so much for your feedback it is most welcome.
We will be creating a fantastic new menu very soon and I will take all your feedback on board and hope you can join us for a cheeky scone on the deck.

Thanks 🙏🏻

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Rated 1 out of 5 stars

They are a very sexist company

They are a very sexist company. I asked for a pay rise as I was kitchen manager but got a horrible email saying no , but 2 men chefs got what they wanted.
I have now left, and I hear they eat in the kitchen all the time, wear jewellery all the time, just stand there and talk.
Horrible Company to work for.

April 21, 2023
Unprompted review
Rated 1 out of 5 stars

Disgusting price rises at Stanwell…

Disgusting price rises at Stanwell Comprehensive School, Penarth. Clever Chefs took over the catering contract for the school canteen and have more than doubled prices. A typical light snack and drink is now around £5.50 and main meal comes in around £9. Absolutely disgraceful and unaffordable for most parents. They should have the contract torn up immediately

April 17, 2023
Unprompted review
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Reply from Cleverchefs

Hi thank you for your review
But it’s untrue to say this so please contact feedme@cleverchefs.Co.uk to discuss.
The prices have not gone up by what you are saying. On day one of opening we had some buttons on the till that were keyed in incorrectly but this was rectified the same day and prices are now inline with previous offerings.
I feel there may be another motive at play here.

Please make contact to discuss.
Many thanks 🙏🏻

Rated 3 out of 5 stars

Poor Breakfast at Dinton Pastures cafe, Wokingham

At Dinton Pastures cafe, Wokingham. Went for breakfast - not impressed. There was loads of it but the sausages were bland, the streaky bacon was undercooked, the bread was far too thick. We collected the cups of tea first and by the time our breakfast arrived our tea was somewhat tepid. At nearly £13 each it was not particularly good value. One thing which was very good was the pleasant staff.

January 24, 2023
Unprompted review
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Rated 1 out of 5 stars

Really poor experience for what was…

Really poor experience for what was meant to be the best day of our lives.

Too corporate for a decent set of food, all was lovely during the sales process, Everything was promised and then most of it was not delivered on the day that mattered the most our wedding day.

Specifici requests that time and time again had been requested were not delivered on the day, With little or no warning. Communication about what your actually getting is extremly poor and its a really expensive option. If they werent the sole caterer and bar provider at the most amazing venue we would never have considered them. I would stay clear, very clear if you can. You will be disappointed otherwise.

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding in every way! Would highly recommend!

Cleverchefs recently catered our Wedding day & we were blown away by how perfect it was!

We cannot thank all the team at Cleverchefs enough for all that you have done for us! Everyone we have had dealings with have been brilliant & really gone above & beyond to make sure everything was brilliant!

All our guests have commented on the food & it was beautiful!

The quality & value for money was exceptional & the service throughout & how accommodating you have all been has been outstanding!

We cannot recommend Cleverchefs you all enough & will definitely be using them again! We are so pleased with everything the team have done & wish you all every success!

We would recommend anyone that needs catering to make sure Cleverchefs are part of it! They will not disappoint!

You have been fantastic, we thank you so much for everything you have done & we wish you all every success!

May 6, 2022
Unprompted review
Rated 2 out of 5 stars

Honest review from a relieved bride!

Customer service is so shocking that we decided not to book them as our caterers. Totally lack of customer care from the start.

We decided to visit their restaurant out of curiosity, as the food looks amazing and because we never got as far as a tasting (felt like we were begging them, even though they were free on our wedding date and this was pre-covid, so tastings were available!)

At this point, we still had not booked anything, so I definitely could have been swayed to book, if impressed by the restaurant food/service.....

Turns out their food looks as amazing in real life as it does in pictures. Much better than it tastes. Over seasoned, lukewarm, average dishes.

Not surprisingly the customer service was also poor and extremely slow. They ran out of all but one desert and all but two mains, but decided to tell us after waiting 40 minutes first (as we watched on when other people continued to receive the dishes we were told were sold out).

Sufficed to say that I was relieved when we left - thankfully they were not our wedding caterers!

When you chose caterers, don't forget to consider everything they bring (the service/care in the lead up to your wedding is key to a stress free and enjoyable planning period... the service/staff attitudes and abilities on the day, the taste/temperature of the food, as well as what the food looks like).

Heard a few horror stories about them from couples who booked them and had to change plans due to Covid. Your wedding is such an important day (and wedding planning is a memorable time too) - your caterers should make you feel like you are in safe hands.

November 29, 2021
Unprompted review
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Rated 5 out of 5 stars

Wedding Caterers - Perfect!

We used cleverchefs as our wedding caterers and they were fantastic. Our guests were commenting to us throughout the evening about how good the food was and the service was excellent as well. Any request or slight alteration was dealt with quickly and efficiently and nothing was too much trouble. Highly recommend.

July 3, 2021
Unprompted review
Rated 5 out of 5 stars

First class service

First class service.

I ordered festive afternoon tea & the bloke box, chefs homemade butternut squash and rosemary soup and anti pasti for NYE to save cooking. At all stages of the process I was kept informed. Excellent quality products and packaging. Food arrived safely and very friendly delivery service!

Clever Chefs had managed to create a unique Afternoon tea that looked and tasted out of this world!
Our overall experience at Clever Chefs was one that we won’t forget, it is everything and more you would expect from a five star afternoon tea in the capital!

Would definitely purchase again and recommend. Thanks so much & a Happy New Year.

December 31, 2020
Unprompted review
Rated 5 out of 5 stars

"Christmas Dinner Box" : like having a chef in the ktichen

Really impressed with our "Christmas Dinner Box" from CleverChefs. From point of order to delivery everyone we dealt with was friendly, helpful, professional, and obviously really proud of the brand and keen to make sure the customer was happy.

The food looked and tasted amazing and we spent no more than about 20 minutes on cooking, with no pots and pans to worry about.

Presentation was fab, and very easy to create "from container to oven to plate.

We went for the luxury offering, for six people, and I swear if the guests had not known we had been "catered", they would have either though we had a Chef chained to the "Xmas oven", or had taken lessons!
As a group that, (Covid aside), did not want to venture out on Xmas day for a "set" portion of set items that you ate to a "clock", this was definitely the best alternative to slaving over hot pans and ovens and the inevitable washing up mountain.

Fully intend to be first in the order queue next year if they are continue this offering.

December 25, 2020
Unprompted review
Rated 5 out of 5 stars

What a gourmet feast

What a gourmet feast. Delivered when promised, beautiful ingredients, detailed instructions and very generous portions. My sons 30th birthday meal was a complete success thanks to clever chefs. Will definitely be ordering from you again. Thank you

November 25, 2020
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Rated 1 out of 5 stars

They don't like giving refunds…

They don't like giving refunds for services and produce yet to be received, as in their eyes it was a 'non-refundable deposit'...

well I have news for you, there is NO SUCH THING as a 'non-refundable deposit'

September 25, 2020
Unprompted review
Rated 1 out of 5 stars

Only thing "Clever" is how they are not giving the refund as promised

We were promised a refund after an appalling afternoon tea was delivered to our home during "lockdown". Spoke to Nick himself - told that the poor quality was down to the delivery van being too cold and could heat items up in the microwave. Still waiting!! Don't touch this company with a bargepole "See response below - still not taking ownership of problem and still no refund as promised - my daughter (a nurse) paid for this treat for our anniversary, just so sorry for her to have wasted her hard earnt money!!"

July 24, 2020
Unprompted review
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Reply from Cleverchefs

Dear Mrs Burrow.


i'm so sorry you felt you needed to write a review on here about us.
you were disappointed with our scones in the afternoon tea boxes we were delivering through lockdown.
they were delivered in our refrigerated van and unfortunately when scones are chilled they do go go harder than normal, that is why i advised reheating them gently in the oven.
thank you for your feedback and we have taken it on board now.

i wish you all the best

regards

cleverchefs

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