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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and caring attitude, highlighting their expertise and ability to make patients feel comfortable and confident. Many people also commend the high quality of the treatments and the excellent service, noting the seamless organization of transfers, thorough post-operative care, and overall pleasant experience. However, some people were dissatisfied with certain aspects, mentioning issues with aftercare, communication, and the quality of some procedures. A few reviewers also reported concerns about being overcharged, unprofessional behavior from some medical advisors, and difficulties in obtaining medical reports.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the professionalism, care, and helpfulness... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the high-quality dental care,... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the fantastic help and... See more

Price

Users describe ambiguous interactions with price. Some customers were very happy with the quotes they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clean clinic + hospital. Staff were very friendly apart from a few language barriers but there were translators available. Mariam from Clinic was also amazing and very helpful with my hair transplant... See more

Rated 5 out of 5 stars

I felt completely well taken care of here. The doctors take plenty of time, explain everything clearly, and come across as very competent. The treatment itself was of high quality and also very pleasa... See more

Company replied

Rated 5 out of 5 stars

Hello Dr. [Karim], I just wanted to take a moment to sincerely thank you for the amazing work you did on my hair transplant. The results have truly exceeded my expectations, and I am very hap... See more

Company replied

Rated 5 out of 5 stars

I booked an OP some months ago. Throughout the process i found out that the op is not recommended right now. I asked for a refund and was granted it. All through the process I was in contact with a gu... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Dental Clinic
  3. Hair Transplantation Clinic
  4. Medical Center

Written by the company

Clinicexpert is one of the biggest clinics in Turkey that offers Hair Transplant and Aesthetic Surgeries Operations. Our belief is to offer very high quality services with very competitive costs by very qualified medical staff, very developed hospital, and most recent technologies that guarantee best results for all our patients.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

good support and aftercare

I arrived on 24 April to the hospital and checking in was smooth. It took me to my immediately after they gave me the blood tests. I spoke to the doctor and recovery and aftercare was good and nice. I had a cantho plasty and buccle fat removal. The only problem is that I didn’t like the fact I had one night in the hospital there. I wish I could’ve stayed an extra night but the Hotel was really nice

April 24, 2026
Unprompted review
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Rated 5 out of 5 stars

A very professional clinic!

A very professional clinic!! All the team and especially Zakarya were very good and helpful throught out the all procedure !!!Recommended!!! Thanks to all the team!!!

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Clean clinic + hospital

Clean clinic + hospital. Staff were very friendly apart from a few language barriers but there were translators available. Mariam from Clinic was also amazing and very helpful with my hair transplant

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I decided to have Rhinoplasty so


I decided to have Rhinoplasty so, I contacted Clinic Expert to ask how much would it cost me to have Rhinoplasty.

The reason I contacted Clinic Expert is because, I had a Sapphire Ice FUE (my first transplant in 2023 from another hospital) and I didn’t do my homework on Surgeons in Istanbul so, I accepted my first quote I got back.
It was a MASSIVE mistake not doing homework on the Surgeon because, I had patches of hair missing all over my head and my crown was bald.

I started doing my homework on Surgeons in Istanbul and I kept hearing and reading positive reviews about Clinic Expert. I got in touch with Clinic Expert in 2024 begging them to help me put right the mistakes from another hospital.

Clinic Expert done their first transplant in 2024 to put right the mistakes for another hospital in Istanbul and they filled my Crown and filled down the left side of my head which another hospital left thin.

I was so happy with their price and how much better my hair looked that when I wanted a Rhinoplasty I contacted Clinic Expert.
I asked Clinic Expert for a price on a complex Rhinoplasty and another 1000 DHI hair grafts on my fringe because, I’m someone who’s always trying to improve my image.

The quote they gave me I just couldn’t say No to.
I’d already paid for Flights so, I gave Clinic Expert my flight dates and asked them could they do the 2 surgeries on this week? I had my reply back saying if I wanted them dates pay the deposit and I’ll get them dates.

Clinic Expert only had 3 weeks notice for my Surgeries

I was given the BEST medical consultation, (Ayesha) and she put together the BEST team possible, I had 2 teams, one for my hair and one for my nose.

I flew over on a Sunday, got picked up from the airport and spent the night in a 5⭐️ hotel. I was picked up again on Monday and taken to CE Hospital for my DHI hair transplant. The hospital had to take my bloods to check I was healthy enough for a Rhinoplasty surgery and my bloods were fine, I was really healthy.

I need to tell you the names of my hair transplant team.

Hair Transplant
* Medical Consultant: Ayesha
* Translator: Joud
* Doctor: Nursima

After my hair transplant (Monday morning) I had to stay in the hospital Monday for more checks because, my Rhinoplasty surgery was going ahead Tuesday morning.

I need to also tell you my Rhinoplasty team.

Rhinoplasty
* Medical Consultant: Ayesha
* Translator: Jeren
* Doctor: Ensari

I left the CE Hospital after 2 days and went back to a 5⭐️ hotel for 4 days, in them 4 days I recovered so much that I felt 100% by the Friday, I was eating and chewing any food I wanted and I was also able to breath a little out of my nose.

I’m now flying back to Wales (UK) the happiest person in the world.
I had the BEST teams and how I’m looking and feeling right now, I couldn’t feel any better about myself.

Honest to God, give Ayesha a message and you’ll get the look you’ve always wanted.
+90 534 874 54 68

If you want any surgery, just text this number I’ve put in the message and have a chat with Ayesha first, you can tell her what you want from the surgery you’re after and she’ll give you a plan, it will be the BEST plan for you to get exactly what you want.

I have very high standards with everything I do, you would be crazy not to message Ayesha, if your surgeries goes wrong when you use someone else, Believe me, you’ll be messaging her then to get your look right because, she’ll

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

I wholeheartedly recommend…

I wholeheartedly recommend Clinicexpert, especially Dr.Nelly, who restored my beautiful smile and self-confidence. A huge thank you to Dr. Nelly's assistant, Zakarya, who consulted with me and answered all my questions. The atmosphere at the clinic is incredibly friendly, and everyone on the team is very helpful, speaking what seems like every language in the world.

April 1, 2026
Unprompted review
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Rated 3 out of 5 stars

Overall the treatment and on-site staff…

Overall the treatment and on-site staff are great. They knew me by name on arrival and I was made to feel welcome. Doctors and other staff were professional and did their best to speak English and provide the information needed at the time. The aftercare however I was not really impressed with. Once returning home after a month a section in-between my teeth had come loose meaning I am now left with a gap in my teeth. After speaking to two different people regarding this I was left sometimes 6-7 hours without replies of not longer, meaning I was constantly having to chase up responses regarding this. None of the information I was trying to chase up being of any use which was becoming frustrating in a sense that they didn't want to help. I was then informed i needed to go back to the complex in Turkey for them to sort it. However after only returning home one month before this I could not afford to go back so soon which meant having to put up with this gap that I'm left with. Not impressed that I'm not 100% happy with my smile considering this is only 1 month post procedure and the crowns as promise I feel have not lived up to the expectation I was given considering parts have broken off already.

March 2, 2026
Unprompted review
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Reply from Clinicexpert

Thank you for taking the time to share your experience.
We’re genuinely pleased to hear that you felt welcomed on-site and that our medical team and staff made a positive impression during your treatment. That part of your feedback reflects the standard we aim to maintain.
That said, your concerns regarding the aftercare and the communication delays are valid and not in line with the level of service we expect to provide. Waiting extended periods for responses and not receiving clear, helpful guidance understandably creates frustration, especially when you’re dealing with a post-treatment complication.
Regarding the issue you described with the section between your teeth coming loose and the crown not meeting your expectations only one month after treatment: this requires proper clinical assessment. While in some cases minor adjustments or repairs can be done locally, certain situations do require an in-clinic evaluation to properly resolve the underlying issue and ensure long-term stability.
We also acknowledge your point about travel constraints. This is exactly the type of situation where clearer alternatives and faster coordination should have been offered to you instead of leaving you in uncertainty.
We would like to review your case in detail and re-evaluate the outcome. Please send us your full details (patient file, photos, and any previous correspondence) so that a senior clinician can assess the situation and propose a concrete solution rather than general responses. We will also review the communication gaps you experienced to ensure this does not repeat.
Your result should not leave you feeling unfinished or unsupported. We take that seriously and will address it properly.

Rated 5 out of 5 stars

As soon as we got out of Istanbul…

As soon as we got out of Istanbul Airport, we were met by a member of the ClinicExpert staff. After waiting a few minutes, the taxi arrived to take us to ClinicExpert.

Once we arrived at the clinic, we were welcomed by the excellent staff at the reception desk (Syrian team members who greeted us and acted as interpreters—I would especially like to mention Mr. Obada and his colleagues). Shortly after, we were taken for a dental scan, and the next day the treatment began. It lasted for a few days and was the first phase of three.

The doctors and nurses were professional and very kind.

We have to return in six months to complete the second phase, and we are very hopeful that everything will go smoothly.

Yours sincerely,
Yasir

April 5, 2026
Unprompted review
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Reply from Clinicexpert

Thank you for taking the time to share such a detailed account of your experience.

It’s good to hear that the coordination from the airport to the clinic met your expectations—this is a part many clinics underestimate, but it matters more than patients realize. Your mention of Mr. Obada and the team is noted; having interpreters who actually reduce confusion (instead of just translating words) makes a real difference in patient comfort and trust.

Also, it’s important to highlight something you indirectly pointed out: you’re still in phase one of a three-phase treatment. Many patients celebrate too early or panic too early—both are mistakes. What matters is consistency and execution across all phases. The real judgment comes at the end, not the beginning.

You did the right thing by staying realistic yet optimistic.

We’ll be here to ensure the second phase is handled with the same level of precision—and ideally, even better. If anything feels off before your return, don’t wait six months to mention it. Small issues ignored early tend to become bigger ones later.

Looking forward to seeing you again and completing the process properly.

Best regards,
ClinicExpert Team
Post-Op Support Team

Rated 4 out of 5 stars

Good

I'm called Grace and i had a great follow uo from my consultant Adam before , during and after surgery. Had a warm welcome at the clinic as the personel was so welcoming and ready to assist at all time of the day. I will thank Adam for his professionalism and assistance through out 👌😊.

March 11, 2026
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Thank you for your kind and straightforward feedback.

It’s good to see that the support you received wasn’t just limited to the procedure itself, but consistent before, during, and after—this is where many experiences usually fall apart, so it clearly mattered here. Adam will appreciate the recognition; staying present and responsive throughout the whole process is exactly the standard patients should expect, not a bonus.

Also, your comment about the staff being available at all times highlights something important: feeling supported reduces stress, but it also sets expectations. You should hold that same standard moving forward—especially during your recovery. If at any point that level of support drops, you should question it.

We appreciate your trust, and we’ll make sure the same level of attention continues throughout your journey.

Best regards,
ClinicExpert Team
Post-Op Support Team

Trustpilot is assessing this review in accordance with our flagging process.

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Rated 5 out of 5 stars

Clinic Expert team & Zakarya

From Start to Finish Zakarya was beyond amazing. This is a company that is second to none. Like anyone going abroad for a treatment it is daunting and nerve racking. I took 6 months to research a lot of different clinics in the region and when speaking to Zakarya he was honest, highly knowledgeable and didn’t try to oversell. He was patient, attentive and reassuring at any moment. The team at this clinic are highly skilled and complete perfectionists and all done with a smile.
We will be highly recommending this clinic and Zakarya to our clients, family and friends. My background is in beauty and my standards are extremely high and this clinic is definitely the best there is. Thank you again we will be back soon

March 1, 2026
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Thank you for sharing such a detailed account of your experience.

Your words highlight exactly what separates exceptional clinics from the rest: transparency, expertise, and consistent patient-focused care. Zakarya’s honesty and patience, combined with the team’s meticulous skill and professionalism, show that this isn’t just about performing procedures—it’s about creating confidence and trust at every step.

It’s clear that your high standards in the beauty industry were not just met, but exceeded, which speaks volumes about the clinic’s commitment to excellence. Your recommendation to others reinforces that this team doesn’t just meet expectations—they set them.

We look forward to welcoming you back and continuing to deliver results that match this level of trust and care.

Post-Op Support Team
ClinicExpert

Rated 3 out of 5 stars

I take this opportunity to thank Mr…

I take this opportunity to thank Mr Obada Ghazi for all professional introduce since arrived to clinicexpert and even before we travel to Istanbul ,was really helpful respectfull and honest...all the steps of the medical treatment was excellent a part of a disrespectful I found from one doctor!!

I thank DT MELİH CAN KAŞ for the good welcoming and good professional tooth implant

February 18, 2026
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Dear ,

Thank you for taking the time to share your experience. We are delighted to hear that Mr. Obada Ghazi provided helpful, respectful, and honest guidance throughout your journey, and that DT Melih Can Kaş delivered professional care during your tooth implant.

ClinicExpert
Post-Op Support Team

We also take note of your feedback regarding the interaction with one of our doctors. Please know that we take all concerns seriously and will review this internally to ensure every patient feels respected and valued.

We appreciate your trust in Clinicexperts and look forward to serving you again in the future.

Warm regards,

Rated 5 out of 5 stars

The service was good and procedure went…

The service was good and procedure went smoothly. I will be back for another treatment soon, thanks.

January 28, 2026
Unprompted review
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Reply from Clinicexpert

Thank you for your kind feedback! We’re delighted to hear that your procedure went smoothly and that you were satisfied with our service. We look forward to welcoming you back for your next treatment and continuing to provide the best care.

Warm regards,
ClinicExpert
Post-Op Support Team

Trustpilot is assessing this review in accordance with our flagging process.

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Rated 5 out of 5 stars

The doctor….

The doctors as well as the assistant both were very nice and helpful. Thanks a lot. Especially to Zakarya thanks for helping us and guiding us and for the nice places you recommended.

February 8, 2026
Unprompted review
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Reply from Clinicexpert

Hello,

Thank you so much for your kind words! We’re thrilled to hear that Dr. , the team, and especially Zakarya were able to make your experience smooth and enjoyable. It means a lot to us that our guidance and recommendations were helpful.

We look forward to welcoming you back anytime!

Best regards,

Rated 5 out of 5 stars

service and results are truly exceptional ⭐️⭐️⭐️⭐️⭐️

My experience has been excellent from beginning to end. I can't thank Coordinator Obada Ghazi and his team enough for their professionalism, care, and for ensuring the entire process was smooth, transparent, and comfortable.
I highly recommend this centre to anyone considering a hair transplant
the service and results are truly exceptional.

January 20, 2026
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Thank you so much for your wonderful feedback ⭐️⭐️⭐️⭐️⭐️
We’re truly delighted to hear that your experience was excellent from start to finish. Coordinator Obada Ghazi and the entire team greatly appreciate your kind words about their professionalism, care, and dedication.

Your recommendation means a lot to us, and we’re proud to have delivered exceptional service and results. Wishing you continued satisfaction with your outcome!

ClinicExpert
Post-Op Support Team

Rated 5 out of 5 stars

Very professional experience form start…

Very professional experience from start to finish , coming from Ireland I was reluctant and nervous given the procedure to be done. Leyla was my go to person and she was incredibly with customer service and the multiple questions I asked. I feel confident my results will be excellent, I will be back for other procedures in the future
Thanks

January 24, 2026
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Thank you so much for sharing your experience!
We’re delighted to hear that you felt supported and confident throughout your journey, especially coming from abroad. Leyla will be truly happy to know her care and dedication made such a positive difference.

We look forward to welcoming you back in the future and wish you excellent results — thank you for trusting us!
ClinicExpert
Post-Op Support Team

Rated 5 out of 5 stars

Hair Transplantation

I had a very nice expierience with clinic expert and my personal advisor Leyla. They take take about everything and you can ask Leyla at any time, if there is anything unclear to you.
I would not call everything luxury, but it is very nice and well in line with the good prices they offer. I felt in good hands all the time.

December 8, 2025
Unprompted review
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Reply from Clinicexpert

Thank you so much for your honest and kind review
We’re really happy to hear that you felt well supported throughout your journey and that Leyla was always there for you when needed. Your trust means a lot to us, and we’re glad you felt in good hands. Wishing you excellent results ahead 🙏

ClinicExpert
Post-Op Support Team

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Rated 5 out of 5 stars

Fantastic help and treatment

Fantastic help and treatment

December 13, 2025
Unprompted review
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Reply from Clinicexpert

Thank you so much for your kind feedback!
We’re delighted to hear you had fantastic help and treatment — your satisfaction means everything to us 🙏

ClinicEpert
Post-Op Support Team

Rated 5 out of 5 stars

ClinicExpert is one of the best place…

ClinicExpert is one of the best place to visit for consultation. I was able to do my hair transplant in ClinicExpert guiding by Zakarya Rashed as my consultant. It is highly recommended I will come again next year.

January 19, 2026
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Thank you so much for your kind review!
We’re delighted to hear that your experience at ClinicExpert was excellent and that Zakarya Rashed guided you so well throughout your hair transplant journey. Your recommendation truly means a lot to us, and we look forward to welcoming you again next year!

ClinicExpert
Post-Op Support Team

Rated 5 out of 5 stars

Experience well what can I say about…

Experience well what can I say about the place was absolutely fantastic and I would recommend anyone who wants their teeth or anything else go to them they will make you smile again the whole team were there for you and they will make sure that you are happy and well looked after by the team it felt like I new them all even the hotel they sorted out for me was excellent picked up from the airport and taken to the hotel then taken from hotel to the clinic every day and then back to the hotel ten out of ten I just can’t thank them enough for what they have done for me so thank you again

January 11, 2026
Unprompted review
Clinicexpert logo

Reply from Clinicexpert

Thank you so much for this amazing review!
We’re truly happy to hear that your experience was fantastic from start to finish — from the treatment to the hotel, transfers, and overall care. Knowing we helped bring your smile back means everything to us.

Your kind words motivate our entire team, and we’re grateful for your trust. Thank you again — 10/10 patients like you make our work even more rewarding 🙏😊

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