Paid for videos, got zero service, received threats, and then a ban
The admin claims they refunded the money "5 hours later" and banned me over "false allegations."
Let’s stick to the documented facts:
- No immediate delivery: I paid via credit card, received no downloads, and received zero communication until after I reached out and left a factual review.
- Aggressive support: Instead of resolving the technical issue professionally, the admin emailed me demanding in ALL CAPS that I delete my Trustpilot review before they would assist or process a refund.
- “False allegations": Stating that a customer received nothing after paying is not a false allegation—it is my exact experience. Publicly admitting to banning a customer simply for documenting poor service speaks volumes about their business ethics.
Thanks to their own public admission of non-delivery below, it says more than enough about customerservice. Being "banned" by a store with this level of service is a bonus, not a punishment.
Prospective buyers: consider yourself warned.