Honestly really is a pillow worth investing in. After trying so many different pillows this one definitely fits the bill! You certainly won't regret this purchase! Thank you to whoever designed this s... See more
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See what reviewers are saying
We ordered two recharge pillows after recommendations from a family member. One arrived with a fault in it but customer services quickly dispatched a replacement. I like the flexibility of the pillows... See more
Company replied
Allereerst omdat de producten zijn zoals beloofd wordt. What you see is what you get en dat is waar ik waarde aan hecht. Verder was er een hick up in de levering van 1 product, kan gebeuren, zijn all... See more
Company replied
'The proof was in the pudding' - Whist I treated the shopping stage as a very analytical puzzle to solve, once the pillos arrived I was just convinced that they solved my comfort issues and I don't r... See more
Company details
About Cloudpillo
Written by the company
You only live once, so make it count.
Wake up inspired, give your best, and chase what makes you feel alive.
When the day is done, rest your head on a Cloudpillo.
We’ll embrace your dreams, recharge your mind, and help you wake up ready to do it all again tomorrow.
Live boldly. Rest deeply. Live your dreams with Cloudpillo.
Visit our website
Contact
Written by the company
- Cloudpillo, the highest rated bedding store on Trustpilot!
- You get 100 nights to try your Cloudpillo at home. If you find within those 100 days that it’s not the right fit for you, no problem. You can easily return it, hassle free.
- 2 year warranty
- To ensure the quality of our products, you receive at least a 2 year warranty on your purchase. If something happens within this period, no problem. We’ll send you a new one right away.
- Fully adjustable
- The Cloudpillo Original is completely adjustable to your personal preference. That’s how we guarantee you the best sleep of your life.
Our sleep trial promise
At least 100 nights of trial sleep
Try our products for a minimum of 100 nights and discover if we can improve your sleep.
Contact info
Reitscheweweg 1, 5232 BX, 's-Hertogenbosch, Netherlands
- support@cloudpillo.com
- cloudpillo.com
4.5
Excellent
34K reviews
Asks customers to review
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Exactly what it says
Easy to order ( we used their BOGOF offer ) very efficient delivery.
Very good quality product
May 1, 2026
Reply from Cloudpillo
Thank you for your kind words. We are confident you will enjoy your Cloudpillo Original pillows and that they will bring you many good nights of sleep.
Cloudpillo Dreamteam
Good product and excellent customer service
We ordered two recharge pillows after recommendations from a family member. One arrived with a fault in it but customer services quickly dispatched a replacement. I like the flexibility of the pillows. I have divided mine between soft and hard so I have the soft one for sleeping and both for when I want to be propped up in bed. My husband likes them all in one bundle. It would be useful to have the option to buy an extra soft layer separately. They are comfortable though and I have less neck pain now.
May 5, 2026
Reply from Cloudpillo
Thank you for your review. It's great to hear that you and your husband are enjoying the Cloudpillo Recharge and that you're experiencing less neck pain. We appreciate you sharing how you use the pillow in different configurations.
Your suggestion about purchasing an extra soft layer separately is noted and we will pass this feedback along to the team.
Cloudpillo Dreamteam
Great product and fast delivery
May 15, 2026
Reply from Cloudpillo
Thank you for your kind words. We are glad to hear that you are happy with your purchase and that the delivery was smooth. We trust that your order continues to meet your expectations.
Cloudpillo Dreamteam
Reply from Cloudpillo
Thank you for your kind review. We are glad to hear the delivery was fast and that you are happy with your purchase. We trust it will continue to meet your expectations.
Cloudpillo Dreamteam
Buy one, get one free. Didn't get the free one
I ordered a pair of pillows on the buy one get one free offer. Arrived Friday morning. I notified them immediately that I had only received one pillow. It's now Tuesday afternoon and I've still not had a reply from them. However, they keep sending me emails like this one asking me to review them, so here's my review. What was a relatively good value offer is now one really expensive pillow. Pillow is fine. I would say it's not as good as my Simba pillow of the same design, but it's okay.
May 19, 2026
Reply from Cloudpillo
Hi Peter,
We’re very sorry to hear about your experience. Receiving only 1 pillow from a buy one get one free offer is of course not what should happen.
We completely understand your frustration, especially after already reporting this on Friday and not yet receiving a response by Tuesday. At the moment, it is a bit busier than usual, which can unfortunately cause delays in response times, but that does not take away from your experience.
The review emails are sent automatically based on the expected delivery timeline, and in this case that clearly crossed with your open support request, our apologies for that.
We will pick up your email as soon as possible and make sure this is resolved for you.
Cloudpillo Dreamteam
Amazing pillow!
Honestly really is a pillow worth investing in. After trying so many different pillows this one definitely fits the bill! You certainly won't regret this purchase! Thank you to whoever designed this style of pillow which doesn't fall flat after a few uses!
May 7, 2026
Reply from Cloudpillo
Thank you for your kind words. We are confident you will continue to enjoy your Cloudpillo Recharge and that it keeps supporting you night after night.
Cloudpillo Dreamteam
Fast delivery and awesome quality.
May 6, 2026
Reply from Cloudpillo
Thank you for the kind words. It's great to hear that the delivery was fast and that you're happy with the quality. We trust that your purchase continues to meet your expectations.
Cloudpillo Dreamteam
Only delivered 1 pillow instead of 2
Only delivered 1 pillow instead of 2. Waited for a week to arrive the other one. Customer service not so corteous.
May 5, 2026
Reply from Cloudpillo
Hi Samantha,
We’re sorry to hear that your experience was disappointing. Receiving only 1 pillow instead of 2 is of course not the intention.
A second pillow has already been sent out to resolve this as quickly as possible. We understand that the delay was frustrating and we’re sorry that our customer service did not come across as courteous to you.
Thank you for your feedback, we take this seriously and will use it to improve our service.
Cloudpillo Dreamteam
Reply from Cloudpillo
Thank you for the kind words. We are glad to hear you are happy with both the products and our support. We trust your purchase is living up to expectations.
Cloudpillo Dreamteam
Reply from Cloudpillo
Thank you for your kind review. We are glad to hear that both the delivery and your purchase met your expectations. We trust that your order continues to bring you satisfaction.
Cloudpillo Dreamteam
Perfect pillow
November 18, 2025
Reply from Cloudpillo
Thank you for your great review. We trust that you are sleeping well on your Cloudpillo Recharge.
Cloudpillo Dreamteam
Poor return policy & customer service!
Very disappointing customer service. They refuse to accept returns for opened products, which means you have to be absolutely certain you purchased the right item before even trying it. Otherwise, you’re simply out of luck !?
Their return policy makes little sense, and customer service showed no willingness to help or think along with the customer. Please, spare me the generic response to this review.
May 21, 2026
Unprompted review
Reply from Cloudpillo
Hi,
We’re sorry to hear that you’re disappointed with our return policy and your experience with customer service. That’s never what we want for our customers.
We do want to clarify that our policy is clearly stated on the product page under “30 days return.” It explains that returns are only possible when the product is unopened, unused, and in its original condition. This is also visible on the packaging and product information, so customers can make an informed choice before opening the product.
Cloudpillo Dreamteam
Excellent product!
Bought it for my 3 year old daughter. Very happy with it. Fast delivery
May 13, 2026
Reply from Cloudpillo
Thank you for your kind words. We're glad to hear the delivery was fast and that you and your daughter are happy with the purchase. We trust it will bring many good nights of rest.
Cloudpillo Dreamteam
Easy ordering turned up in good order…
Easy ordering turned up in good order my only challenge as a side sleeper I think there could be more stuffing. Love the cool and hot side though.
May 12, 2026
Reply from Cloudpillo
Thanks for your review. Good to hear the ordering process went smoothly and your Cloudpillo Original arrived in good condition. We appreciate the feedback on the filling as a side sleeper and will take that on board.
Cloudpillo Dreamteam
I’m sorry !!!!!
I’m sorry but I didn’t get on with my pillow so decided to send it back within the time period but my parcel has been lost by Evri, the company that cloudpillo use, this was 3 weeks ago and I have sent several emails to Evri & Cloudpillo and nobody is answering me and I can’t get through to anyone on the phone either!!
So please can someone answer my emails as I would like my money back !!!!
May 18, 2026
Unprompted review
Reply from Cloudpillo
Bedankt voor je review. Wat vervelend om te horen dat je retourpakket kwijt lijkt te zijn geraakt bij de vervoerder en dat je nog wacht op een reactie van ons. We begrijpen goed dat dit frustrerend is.
We willen je graag meegeven dat in onze automatische e-mails ook staat aangegeven om niet meerdere nieuwe e-mails over hetzelfde onderwerp te sturen. Wanneer er opnieuw een nieuw bericht wordt gestuurd, komt het eerdere bericht namelijk weer onderaan de wachtrij terecht, waardoor een reactie langer kan duren. Het beste is daarom om even af te wachten tot ons team op je oorspronkelijke e-mail reageert.
Uiteraard kijken we graag met je mee naar een passende oplossing en helpen we je verder met de retour en terugbetaling zodra je bericht aan de beurt is.
Cloudpillo Dreamteam
Customer service appalling
Customer service appalling . I ordered a pillow from this company, money taken from my account immediately but I still have not been able to ascertain when or if it will arrive. My emails have been ignored.
Beware of this company
Just received an Al response from Cloud pillow requesting I “ brain storm” with them !!,
May 11, 2026
Unprompted review
Reply from Cloudpillo
Thank you for your review.
Sorry to hear that your order hasn't arrived yet and that you found our communication disappointing. That is certainly not the experience we want to provide.
We would like to point out that when multiple emails about the same topic are sent, the earlier message may automatically end up back at the bottom of the queue. This can unfortunately cause a longer response time. In our automatic email, we therefore also ask not to send multiple messages in a row, so that we can help faster.
Of course we are happy to brainstorm with you and resolve these kinds of situations as accommodating as possible. Please feel free to contact us again with your order details, and we will immediately look into the status of your order with you and together find a suitable solution.
Cloudpillo Dreamteam
Better than expected
Honestly didn't expect much since I don't really trust Instagram adverts, but this pillow is actually great. The softness and retention are perfect for what I needed and the delivery was super swift.
May 11, 2026
Reply from Cloudpillo
Thanks for sharing your experience. It's great to hear the pillow is delivering on softness and retention, and that the delivery was nice and swift. We're confident you'll continue to enjoy it.
Cloudpillo Dreamteam
Reply from Cloudpillo
Thanks for the kind words, we really appreciate it. We trust that you are sleeping well and that your purchase is living up to expectations.
Cloudpillo Dreamteam
'The proof was in the pudding'
'The proof was in the pudding' - Whist I treated the shopping stage as a very analytical puzzle to solve, once the pillos arrived I was just convinced that they solved my comfort issues and I don't really care how.
Delivery was speedy and no probs ordering either.
April 26, 2026
The best pillow
January 21, 2026
Reply from Cloudpillo
Thank you for your kind words. We trust you are sleeping well on your Cloudpillo Recharge.
Cloudpillo Dreamteam
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