I bought into the first products off the production line as a backer. That means I get to experience the teething issues that inevitably follow. The product itself is excellent. Very robust, well en... See more
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At COFFEEJACK, we believe great espresso should be possible wherever life takes you. Our journey began with a simple idea: create a compact machine capable of producing genuine espresso. The name COFFEEJACK comes from an early breakthrough that used a hydraulic system, inspired by the jacks that lift vehicles, to generate the pressure needed for extraction. Every product begins in the UK, where we design and prototype concepts using our own machining tools. Years of experimentation, testing and redesign have shaped COFFEEJACK V2. Once a design is ready, we work with manufacturing partners overseas with whom we’ve built relationships over more than a decade. We’re proud of what we’ve created and grateful to the customers who have supported us along the way. Our aim is to help you enjoy exceptional coffee at home and wherever your adventures take you.
Contact info
44 Boulevard, BS23 1NF, Weston-Super-Mare, United Kingdom
- info@coffeejack.co.uk
- www.coffeejack.co.uk
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Mind boggling inability to ship kickstarter
Mind boggling inability to ship the kickstarter version. How many tries has it been? How long? One year past the ship date. That's not so bad. It's a complicated device. It's all the continuing promises about how the shipping will be fixed. And now they've sent me a link to get it over the regular retail channel.
Great Machine. Worst Possible Order Fullfilment & Support
My girlfriend ordered a coffeejack for my birthday almost a year ago that never shipped. Both of us have been trying to contact customer support and it has now been almost a year. They take so long to reply to support requests that the conversation in the contact form expires before anyone ever gets back to us and the entire history keeps getting lost.
Still have not received the device, recently got a reply to my latest month old support ticket.
The crema is so perfect, are you kidding me? This is insane.
I got this espresso maker as a way to make espresso when camping or just out in the wild but now I find that I use it every single day. I absolutely love this machine. I cannot believe the crema I get off of every single espresso cup. The only downside, if I were to be nitpicky, was that I had to wait patiently for it to arrive but I love every single thing about this espresso machine. It feels very solid and heavy in your hands. It is easy to operate and to dial in. I would suggest the really nice scale. They have that on the website. Also just get all the accessories. The accessories are high quality and really, really nice. It's not cheap but it's so worth the money and so worth the weight. It's just freaking awesome.
Great communication
Great communication, delivered on time and is a great product to use daily.
I had a very good experience
I had a very good experience, good communication and delivery quick and packed well.
CJ2 experience
I love the taste of CJ coffee. Superior to my many other methods I've used. I used the CJ1 for a year and was excited about CJ2. Even though there have been ups and downs with production, Ashley is phenomenal in his transparency and devotion to his customers. It took me a while to finally dial in and figure out how to use CJ2. I now have it down and quality of coffee does not disappoint. What I do find difficult is the weight and the amount of strength to turn the handle. I wish extraction were easier and that there was a way to get all the grounds tamped in without spillage. Would like a tall funnel. I fear I will tend to not use CJ2 because of the cranking not being easy.
I bought into the first products of coffee jack 2
I bought into the first products off the production line as a backer. That means I get to experience the teething issues that inevitably follow. The product itself is excellent. Very robust, well engineered and relatively compact. I don't see it as a hiking accessory - more as a going away from home and still being able to make a great coffee. True espresso is the result.
Why four stars? Delivery is painfully slow. The choice of courier is not brilliant. Secondly, I had to wait for the lubricating grease and then apply it. I would expect that future products will have been adjusted in production to remedy this.
Communications from the team were great.
Good design and good intentions…
Good design and good intentions hampered by demand that wholly overwhelmed the hilariously understaffed effort. Be patient, it's worth it. Coffeejack is great. The accessories are ok.
Very quick delivery.
Great advice and easy purchasing…
Great advice and easy purchasing process. Fast delivery.
Coffee jack V2 Pro is perfect
Coffee jack V2 Pro is perfect for my daily espresso. This is the best espresso portable coffee maker. I can use in home or outside home while traveling. I have 3 espresso portable coffee maker : Flair GO, Flair Pro & Coffee Jack V2 Pro. My review as Comparison between them The Coffee Jack V2 Pro is WINNER
You can’t include the funnel inside the…
You can’t include the funnel inside the case.
Still haven’t heard back about my…
Still haven’t heard back about my pressure measurement issue. Other than a few are you still having this issue questions with no suggestions. 🥲
It’s 4 not 5 because this is premium…
It’s 4 not 5 because this is premium product. It’s made out of high quality materials and the founders have gone to great lengths to ensure a perfect cup every time. Given that it would be appropriate if they packaged the support products in a more premium way with nicer packaging. It’s all about the experience.
Technically a masterpiece of engineering design.
I was a keen supporter of the original v1 (“CoffeeJack Mini”) and it has been a pleasure seeing the development of the v2 “Pro” version. Once the grind size is correctly “dialed in” (it needs to be treated like a Lever-style, professional machine), it gives an outstanding extraction from an amazingly small footprint. Technically a masterpiece of engineering design.
I appreciated the quick shipping of the…
I appreciated the quick shipping of the case. Also the conduct of the company during crowdfunding. I appreciate there is a website for future contacts.
Great and consistent espresso
Great and consistent espresso, enjoyable to use and really well made.
Best portable espeesso machine you can…
Best portable espeesso machine you can find. All metal construction. All stainless steel in water path. With roughly half price of the Robot.
Very nice and solid made
Very nice and solid made portable espresso maker. Since I bought my Coffejack via kickstarter, I completely understood the patch customer service. For me, this has no influence on my overall appreciation of product quality, delivery information on shipment, packaging, etc.
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