COFFEEJACK Reviews 

168
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, most reviewers were somewhat happy with their experience overall. People truly enjoy the amazing coffee quality and find the portable machine exceptionally solid, well-built, and great for daily use or outdoor camping adventures. Users deeply appreciate the thoughtful design that makes brewing delicious espresso straightforward once you take the time to dial in the right grind size. Some reviewers were not happy with customer support, mentioning extremely slow responses, poor communication, and major difficulties getting timely help or issue resolutions. A few customers also experienced frustrating delivery delays, missing peripheral parts in packages, or occasional mechanical squeaks during high-pressure use.

What people talk about most

Product

Reviewers mention ambiguous feedback about product performance, frequently praising the robust construction... See more

Quality

Users describe positive interactions with quality, consistently praising the solid all-metal construction,... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers experiencing frustrating delays,... See more

User experience

Clients share positive opinions on user experience, noting that the device is easy to operate, well-made, and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised quick shipping and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought into the first products off the production line as a backer. That means I get to experience the teething issues that inevitably follow. The product itself is excellent. Very robust, well en... See more

Rated 4 out of 5 stars

It’s 4 not 5 because this is premium product. It’s made out of high quality materials and the founders have gone to great lengths to ensure a perfect cup every time. Given that it would be appropriate... See more

Rated 4 out of 5 stars

This is for CJ2, which should be drastically different from CJ1. To score perfect 5 stars, not only the product, it’s value as well as customer service (responsiveness, on point / on time... See more


Company details

  1. Coffee Machine Supplier
  2. also in
  3. Coffee Store

Written by the company

At COFFEEJACK, we believe great espresso should be possible wherever life takes you. Our journey began with a simple idea: create a compact machine capable of producing genuine espresso. The name COFFEEJACK comes from an early breakthrough that used a hydraulic system, inspired by the jacks that lift vehicles, to generate the pressure needed for extraction. Every product begins in the UK, where we design and prototype concepts using our own machining tools. Years of experimentation, testing and redesign have shaped COFFEEJACK V2. Once a design is ready, we work with manufacturing partners overseas with whom we’ve built relationships over more than a decade. We’re proud of what we’ve created and grateful to the customers who have supported us along the way. Our aim is to help you enjoy exceptional coffee at home and wherever your adventures take you.


Contact info

3.6

Average

TrustScore 3.5 out of 5

168 reviews

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1-star

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3.6

All reviews

(168)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Mind boggling inability to ship kickstarter

Mind boggling inability to ship the kickstarter version. How many tries has it been? How long? One year past the ship date. That's not so bad. It's a complicated device. It's all the continuing promises about how the shipping will be fixed. And now they've sent me a link to get it over the regular retail channel.

November 10, 2026
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Rated 1 out of 5 stars

Great Machine. Worst Possible Order Fullfilment & Support

My girlfriend ordered a coffeejack for my birthday almost a year ago that never shipped. Both of us have been trying to contact customer support and it has now been almost a year. They take so long to reply to support requests that the conversation in the contact form expires before anyone ever gets back to us and the entire history keeps getting lost.

Still have not received the device, recently got a reply to my latest month old support ticket.

November 4, 2026
Rated 5 out of 5 stars

The crema is so perfect, are you kidding me? This is insane.

I got this espresso maker as a way to make espresso when camping or just out in the wild but now I find that I use it every single day. I absolutely love this machine. I cannot believe the crema I get off of every single espresso cup. The only downside, if I were to be nitpicky, was that I had to wait patiently for it to arrive but I love every single thing about this espresso machine. It feels very solid and heavy in your hands. It is easy to operate and to dial in. I would suggest the really nice scale. They have that on the website. Also just get all the accessories. The accessories are high quality and really, really nice. It's not cheap but it's so worth the money and so worth the weight. It's just freaking awesome.

November 4, 2026
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Rated 3 out of 5 stars

CJ2 experience

I love the taste of CJ coffee. Superior to my many other methods I've used. I used the CJ1 for a year and was excited about CJ2. Even though there have been ups and downs with production, Ashley is phenomenal in his transparency and devotion to his customers. It took me a while to finally dial in and figure out how to use CJ2. I now have it down and quality of coffee does not disappoint. What I do find difficult is the weight and the amount of strength to turn the handle. I wish extraction were easier and that there was a way to get all the grounds tamped in without spillage. Would like a tall funnel. I fear I will tend to not use CJ2 because of the cranking not being easy.

October 25, 2026
Rated 4 out of 5 stars

I bought into the first products of coffee jack 2

I bought into the first products off the production line as a backer. That means I get to experience the teething issues that inevitably follow. The product itself is excellent. Very robust, well engineered and relatively compact. I don't see it as a hiking accessory - more as a going away from home and still being able to make a great coffee. True espresso is the result.
Why four stars? Delivery is painfully slow. The choice of courier is not brilliant. Secondly, I had to wait for the lubricating grease and then apply it. I would expect that future products will have been adjusted in production to remedy this.
Communications from the team were great.

October 6, 2026
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Rated 5 out of 5 stars

Coffee jack V2 Pro is perfect

Coffee jack V2 Pro is perfect for my daily espresso. This is the best espresso portable coffee maker. I can use in home or outside home while traveling. I have 3 espresso portable coffee maker : Flair GO, Flair Pro & Coffee Jack V2 Pro. My review as Comparison between them The Coffee Jack V2 Pro is WINNER

October 6, 2026
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Rated 4 out of 5 stars

It’s 4 not 5 because this is premium…

It’s 4 not 5 because this is premium product. It’s made out of high quality materials and the founders have gone to great lengths to ensure a perfect cup every time. Given that it would be appropriate if they packaged the support products in a more premium way with nicer packaging. It’s all about the experience.

October 6, 2026
Rated 5 out of 5 stars

Technically a masterpiece of engineering design.

I was a keen supporter of the original v1 (“CoffeeJack Mini”) and it has been a pleasure seeing the development of the v2 “Pro” version. Once the grind size is correctly “dialed in” (it needs to be treated like a Lever-style, professional machine), it gives an outstanding extraction from an amazingly small footprint. Technically a masterpiece of engineering design.

October 6, 2026
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Rated 5 out of 5 stars

Very nice and solid made

Very nice and solid made portable espresso maker. Since I bought my Coffejack via kickstarter, I completely understood the patch customer service. For me, this has no influence on my overall appreciation of product quality, delivery information on shipment, packaging, etc.

August 24, 2026
Unprompted review

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