Coldcontrol Reviews 29

The initial meeting and installation time frame was excellent.The actual installation process was pathetic from start to finish .A number of issues have been raised with one of the company directors.Awful

Cold Control recently installed air conditioning in my home.
Super efficient to deal with, competitive pricing and friendly installers who respected my home.
Would definitely recommend.

Really prompt, informative and clear communications with AJ (Sales and Design Engineer), with excellent presentation of quotation and all relevant product details. The accounts team were great to deal with and on the day of installation, Charlie and Harvey could not have done a better job! They were a delight to work with, careful and respectful of our home, and meticulous with all aspects of the job. Incredibly pleased with our new, floor mounted A/C and already enjoying its benefits! Would highly recommend Cold Control.

Cold control recently installed air conditioning in my home. Very good, responsive service- installers were great to deal with. Job completed to a good standard, leaving the room as they found it. I’d definitely recommend them for similar work.

Cold control recently installed a new air conditioning system to three bedrooms in our house.

We are delighted with the quality of the work and how well the system works. The installation took 2 days and the engineers worked really hard to complete the work and tidy up leaving no mess at all.

The whole team we worked with at Cold Control were a pleasure to deal with from the initial consultation, installation team and the post installation support.

Brilliant service from the Cold Control team, very quick process from the proposal of what equipment would be required through to installation and commissioning.
Neat and tidy workmanship, very happy customer.

I had one of their units installed at my property. They were incredibly helpful and responsive from the time I first contacted them regarding a quote. The install went very smoothly and they did a better job than I expected given where the unit had to be installed. I would definitely use them again.

Coldcontrol were very quick to come out and assess the problem. Once they established what needed to be done, they provided a quote and kept in contact to discuss timings and availability, working on our schedule, not theirs. The two engineers, Charlie and Roger were fantastic, really friendly, informative and polite the two days they were here, a real credit to the company.

Very poor service. It took an unreasonably long time to get a response, and after making the payment, it took over a week for a technician to arrive. If you’re running a business, do not rely on them — they are completely unreliable. I tried contacting them but received no response at all.

Reliable in delivering the plan of action which they communicate very well since the beginning. I would happily recommend them.

Reasonably priced, very helpful and professional.
Ordered the aircon unit and installed within 3 weeks.
Great job and after having the cold air now using it for heating.

Aggressive, tail gaiting, dangerous and rude driver. You don’t want to use this company which has this kind of person work for them!

From the start to the finish, the experience with Cold Control has been very friendly, professional and "can do".
We have been renovating our house completely over the past 6+ months and some companies have been a pleasure, others a nightmare.

Cold Control deliver exactly what they say they will do and the job completed very professionally with a very neat appearance, will happily continue to use the company to service our units.

Heat pump installation to an outbuilding. The product is great and is working well. Installation crew was efficient, polite and tidy. Very pleased so far.

I enquired about an air conditioning unit for my lounge and dining room - a young man attended within 2 - 3 days, I received a quotation which was reasonable, requested them to proceed and 5 days later (including a weekend) I was sitting enjoying a new atmosphere that they have created ! the 2 young men who attended my apartment, were pleasant, amenable, polite and obviously competent !
I was very impressed !

Engineers are great but other parts of the business very disappointing. I have 2 Freezers that needed repairing, first one they ordered incorrect parts 3 times, took months to sort out. Second freezer at the moment a month and counting, first compressor they sent was wrong now the 2nd compressor, the Engineer has installed and its faulty it’s literally shaking the tiles in my kitchen when the freezer is switched on. Now I have to wait for a third compressor to be sent onsite. They’ve wasted 2 freezer’s worth of supplies, and they just ignore me whenever I ask for compensation for wasted time and supplies. Let’s see what they do now.

the quote was very competitive for 2 rooms with daikin units which are whisper quiet. Work too just over 3 days as there was a small issue which was resolved quickly the following day and the engineers were super friendly and knowledgeable.

From initial quotation to installation everything was first class and could not fault the quality of the products or the installation in any way. We have used the units for both air conditioning and heating and they are amazing and very effective. All staff were professional in every way. We have no hesitation in recommending Coldcontrol, You will not be disappointed. There is currently no vat on the supply of the units or the installation so this was an added bonus.

We had A/C installed in one of the bedrooms which consisted of an external and internal unit. From initial survey and quote to the installation, it was seamless, quick and easy. Would definitely use ColdControl again.

Excellent communication and workmanship. Even with a few delays the way it was handled by the team was excellent.