Avoid! Extortion and Bad Service
A very bad experience right from the get go.
Communication is very bad. I should have seen the warning signs sooner.
After negotiating the rates for storage and fees for services (hourly rate). I decided to still get them to transfer my stock to thier warehouse in Manchseter. Once there they suddently added all sorts of fees and charges, which were never agreed in previous communication.
They added a very high pick n pack fee per unit as well as some bs software you have to pay a high monthly charge for, which I never even got access to. They never told me about these things, but now they have my stock, so basically extorting me to pay it.
The accounts team send threatening invoices with hard deadlines (not usual 20th of the month terms) and very explicit threat that they will add 8% onto the amount every week you don't pay in full.