I ordered from them three times, and only the fourth time I encountered problems. The positive part: *The paint is of good quality and matches the vehicle code. *Everything you need to rep... See more
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At Color N Drive, we believe that every vehicle deserves to maintain its showroom shine, regardless of its age or the miles on the odometer. As a global leader in automotive touch-up solutions, we specialize in providing high-quality, professional-grade car care products designed for both car enthusiasts and everyday drivers alike, ensuring our mission to empower vehicle owners to restore their car’s factory finish easily, affordably, and effectively at home remains our top priority. What truly sets us apart is our commitment to precision, utilizing advanced OEM-matched color technology to guarantee a 100% color match for your specific make, model, and year, thereby eliminating the guesswork from minor stone chip or scratch repairs and saving you from the exorbitant costs of professional body shops. Our comprehensive ecosystem of car care includes patented custom touch-up kits that prevent rust, premium chemicals like high-quality waxes and polishes to protect your investment, and a user-centric design that guarantees DIY success even for those with zero previous experience. We pride ourselves on innovation, sustainability, and exceptional customer satisfaction, combining premium ingredients with user-friendly application methods to help you take pride in your car’s appearance once again. Join hundreds of thousands of satisfied drivers worldwide who trust Color N Drive for superior protection and a flawless, professional-grade finish; explore our extensive database today and discover why we are the preferred choice for automotive restoration because your car protects you on the road, and it deserves the expert care only Color N Drive can provide.
Contact info
Bürgermeister-Widmeierstr. 23, 86179, Augsburg , Germany
- +4915147220949
- support@colorndrive.com
- www.colorndrive.com
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CONSIDER CAREFULLY YOUR PURCHASE!
CONSIDER CAREFULLY YOUR PURCHASE!
My delivery was stopped at Poland border and returned to Istanbul. It had been month now that I didn't get my order or any responses from ColorNDrive support. Contact page on their site has been unresponsive for the whole last week. I am considering filling a charge back... Don't get scammed.
Order number: 874564-771050
Order number:
874564-771050
This is just a very poor product. Despite the website pretends to identify your car model and exact color code, what they send is a different color. In my case, the blue was much darker and the painted result was much worse than the original scratch - the color difference was evident and the texture of the painting is just inappropriate, as it makes it very evident it is patched, not smooth at all.
867238-764021 on Bad customer service
I wassent the wrong colour white when I ordered candy red and was also sent the invoice and contact details in the package for the wrong customer. After contacting them they would not acknowledge and asked me for photos of my car to confirm the colour. They still have not resolved the problem and are very slow to respond. Don’t use them they are based in Turkey and in this case can’t communicate or understand written English. White is white and red is red there is no in between.
Amazingly effective product even for total beginners!
I am definitely not a car person and was very nervous when I scratched my Jeep. I bought the Color N Drive touch-up kit to try and fix it myself, despite having zero experience with paint repairs.
I honestly wasn't sure if an ok result was even possible for a beginner like me, but the kit worked amazingly well!
The scratch is fully covered and blends in seamlessly. Is it perfect, no, could i do it myself, yes (and next time it ll be even better, not that i hope for another scratch)
It saved me a lot of time, trouble, and a costly trip to a body shop.
Customer service is outstanding!
Customer service is outstanding!
Bevare! Hidden costs will apply!!
After I wrote the text below and contacted Color N Drive support, they offered to refund the extra customs expenses. Excellent follow-up!
Bevare!! Hidden costs will Apply (Due To Import Tax Charged By DHL)!
Order number 868105-764730
Like other customers have written before:
In delivery terms it says no hidden cost or expenses, than got an import tax bill from DHL that nearly doubled the price of the product, and shippment from Turkey? I ordered from a Norwegian website. Very unprofessional company to not disclose the full price of the product (include tax and shipping)!
Perfect service and iDEAL Solution for…
Perfect service and iDEAL Solution for car repair. I initially ordered repair kit with colorcode that i found on internet when it arrived it looked too light so i got another colorcode and package without extra costs. in line with their color warranty on the site. That one was a perfect fit for the repair. All went smooth without questions asked. Impressive to get such a service and good products in affordable way. I recommend this company and it’s products for any repair of car scratches for do it yourselvers.
Order 855438-754039
Order 855438-754039
In delivery terms it says no hidden cost or expenses, than got an import tax bill from DHL that nearly doubled the price of the product, and shippment from Turkey? I ordered from a Norwegian website. Very unprofessional company to not disclose the full price of the product (include tax and shipping)
5 cents for the paint
5 cents for the paint. A couple of dollars for the other products. And $75 for the box. I only needed paint but can't get it on its own. Silly purchase. Will let you know how it works and may increase or decrease the rating.
Missing Step 2 Paint in kit and told to pay for it, again!
I received my kit and there was 1 x Paint tin that had 'Step 1 Paint' on it and then a plastic bottle with 'Step 2 Correct & Clear' on it so I assumed I had everything. The repair looked poor so I just put it aside. Then some time later I saw an article that for Metallic colours there is meant to be 2 Paint tins being Step 1 and Step 2. I was missing the metallic/pearl finish and hence the finished job looked poor. I wrote to the owner, Pilar Prunet, and was asked for photo evidence which I supplied. Was then asked if I wanted my money back or a replacement. I still wanted to do the work so asked just for the Step 2 Paint. Then they responded and said I needed to buy the whole kit again. I am very unimpressed with the initial delivery which can happen but then the customer service follow up which was dismissive and left me out of pocket as product cannot be used. All this could have been put right simply with just a delivery of 1 Paint Pot worth a few dollars.
Color did not match
Color did not match despite sending the paint code. It was a darker shade. I sent pictures and was told that they could not send me a replacement due to european import restrictions. DUH, I am in Italy and the company is supposed to be in Germany, what EU import restrictions. So they did immediately refund my money, but I am stuck with darker paint on the scratches and no resolution.
Paint faulty - unresponsive support
Two paint pots provided. White and Pearl white. Pearl white pot will not mix so is useless. Contacted support for suggestions and no response. Would not recommend where two pot color is required. My particular car - Suzuki Swift, Pearl White
Colour did not match my car
Colour did not match my car, there was a visible difference between the colour provided and the original car colour.
The packaging was good and at least the solution allowed me to get off the paint from the car.
Buyer Beware
I ordered 2 kits a couple of months ago. They were shipped from Istanbul Turkey and made it as far as Memphis TN. Never seen or heard from then again. I emailed them twice asking what was happening and their response was very odd and of no help. Thankfully I paid with PayPal. I filed a claim and instantly got my full refund. Mmm, not a good sign.
Colour match for my BMW was terrible
Colour match for my BMW was terrible, metallic did not look even close and just looks like little bird craps
Packaging was good and paint has stayed on for a reasonable time.
Great service!
The color I was looking for is very specific and not easy to find, was able to find it with Color N Drive. Something went wrong with the delivery address details (not their fault, was paypal) but Color N Drive was quick to send a new order at no extra cost to the correct address and I received in within a few weeks. Great service thanks so much!
Amazing products and excellect response
The products are really good,i ordered the paint,wax & coating.easy to follow instructions .great for small scraps and touchups for the car.i made a mistake and orderer wrong color code - sent an email to Pilar and they sent the correct paint for free.Top notch customer focus.Thanks a ton!
As good as it gets
I can't complain—I received a replacement right away after the package was sent to the wrong address. The customer service was very friendly, knowledgeable, helpful, and quick. You couldn't ask for more.
From choosing paint ordering
From choosing paint ordering and receiving parcel experience was very good
The correct n clear was spill in transition
Mr Pilar sent the correct and clear straight away.
I am now thinking to buy for my other cars
Only request is for one of the brush to be pointed.
Suryank
This is really a great firm
This is really a great firm. They have been so very helpful in finding the right color and had no problem correcting a mistake I probably made by sending a new 'touch up paint kit'. The kit is very complete and contains all products you need for a small paint repair together with a step by step manual . The color is really on the spot! They know their business thats for sure!
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