Columbus Plumbers Reviews 16

TrustScore 4.5 out of 5

4.5

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Company details

  1. Plumber
  2. Boiler Supplier

Written by the company

At Columbus Plumbing and Heating Ipswich, we specialize in professional boiler installation, servicing, and maintenance to ensure your home stays cozy all year round! 🔥 Our Services Include: ✅ Expert Boiler Installations – Choose from top brands and get a reliable system fitted by our skilled engineers. ✅ Thorough Boiler Servicing – Regular servicing helps to keep your boiler running efficiently and extends its lifespan. ✅ Boiler Maintenance – Keep your heating system in top shape with scheduled maintenance checks to avoid costly repairs. 🔧 Whether you need a new installation, a check-up, or a quick fix, Columbus Plumbing & Heating has got you covered. We're your local experts in Ipswich, committed to delivering quality and reliability. 📞 Call us today for a free quote and to book an appointment! 📍 Based in Ipswich | Fully Insured | 24/7 Emergency Service Available


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

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1-star

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Rated 5 out of 5 stars

Superb service from Columbus

Superb service from Columbus who installed our combi boiler a few years ago and have just completed their annual service. The engineer, Freddie, was respectful of our property, professional and friendly. Very happy with them.

April 29, 2026
Unprompted review
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Rated 5 out of 5 stars

The whole installation was carried out…

The whole installation was carried out professionally and to a very high standard. Even when a few problems raised their heads the team worked through them and the final result of work we can not fault. We would recommend Columbus to anyone and will certainly use them again in the future

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

New Boiler

I had a new boiler fitted by Columbus and I was very impressed with the work. All booked very easily online with a few follow up questions. The boiler is in a bit of an awkward place but the old one was removed and a new one fitted seemingly easily (I’m sure it wasn’t easy for the person doing it, but he made seem so). Work was explained before and after. New boiler is working beautifully and I am very happy with it and with Columbus for making the whole process really simple. Thank you!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

New Power Shower

The guys from Columbus Plumbing installed a new power shower for me. They worked very hard and did an exellent job. I did have a problem at first when I had a shower as the pressure felt too strong for me. But when I phoned and told them, they came back within the hour and put it on eco mode. That is much better for me. I am so happy now. Thank you very much. I would definitely recommend Columbus Plumbing.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent boiler replacement

We had an urgent need to replace our old boiler and Jon and the team fitted us in very quickly and completed the installation flawlessly and on time. It could not have been better and was much appreciated.

January 23, 2026
Unprompted review
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Rated 5 out of 5 stars

System Installation and Subsequent Servicing

Columbus installed a complete replacement central heating system for us at the end of October 2017 and have provided an annual service since then. We have found in all our contacts with them ranging from the "admin" side to the various engineers to be polite, helpful and a pleasure to deal with. The service engineers are always on time for appointments, neat, tidy and respectful of our property. Thoroughly recommended.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler servicing

Columbus have been servicing my boiler for the past 2 years. They are quick, efficient and helpfully I get an emailed reminder every year to tell me it is due which is a great help! Definitely recommend them to anyone as reliable and the cost is also competitive.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler servicing

Columbus installed a new boiler for me two years ago and have carried our annual servicing. I find them to be reliable, professional and reasonably priced. I'm happy to recommend them.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable

They do an annual boiler service and are always helpful and reliable. They also installed my boiler several years ago and did a great job.

September 9, 2025
Unprompted review
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Reply from Columbus Plumbers

Thank you for your kind review! We're so pleased to hear that you've continued to find our team helpful and reliable over the years. It's great to know you're still happy with the boiler we installed and the ongoing service we provide. We really appreciate your loyalty and support!

Best regards,
Team Columbus

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Rated 5 out of 5 stars

Superb service from start to finish

Superb service from start to finish. Great communication and high quality end product. Highly recommend.

July 4, 2025
Unprompted review
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Reply from Columbus Plumbers

Thank you for the fantastic review! We're delighted to hear you were happy with the service from start to finish, and that both our communication and the final result met your expectations. Your recommendation means a lot to us — thank you for choosing Columbus!

Best regards,
Team Columbus

Rated 5 out of 5 stars

Quality plumbers and pleasant experience

Have used Columbus since 2018 and have always found them to be friendly, efficient, clean workers and always turn up on time. Their latest visit was to repair a leak we found behind our washing machine, and the guy was in and out without hassle, polite as ever. They may not be the cheapest company around, but you are guaranteed quality, which means a lot to me, and you are certainly not ripped off.

June 20, 2025
Unprompted review
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Reply from Columbus Plumbers

Thank you for your continued trust in Columbus since 2018 — it truly means a lot to us! We're so pleased to hear that you've consistently found our team to be friendly, efficient, and reliable. It's great to know the recent leak repair was handled smoothly and with the level of service you’ve come to expect. We really appreciate your recognition of the value and quality we aim to deliver. Thanks again for your kind words and ongoing support!

Best regards,
Team Columbus

Rated 5 out of 5 stars

Great service from Columbus

Great service from Columbus. Had a new boiler fitted and Jordan went out of his way to not only do a great job but to return and fit a new gas meter box after octopus energy fitted a new meter. Very pleased. 😁

March 31, 2025
Unprompted review
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Reply from Columbus Plumbers

Thank you so much for your kind words! We're thrilled to hear you’re pleased with your new boiler and the service provided. Jordan will be especially happy to know his extra effort was appreciated — he always strives to go the extra mile. Thanks again for choosing Columbus, and we’re here if you ever need us in the future!

Best regards,
Team Columbus

Rated 5 out of 5 stars

Great service

Great service. Appointment booked Monday, engineer Freddie serviced boiler Tuesday and certificate received Wednesday. Price the same as previous year. Engineer friendly and helpful. Recommended.

April 8, 2025
Unprompted review
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Reply from Columbus Plumbers

Thank you so much for your great review! We're delighted to hear everything went smoothly — from booking your appointment on Monday to receiving your certificate by Wednesday. It's great to know that Freddie provided friendly and helpful service, and we’re pleased the price remained consistent for you this year. We really appreciate your recommendation and look forward to helping you again in the future!

Best regards
Team Columbus

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Rated 5 out of 5 stars

Columbus have been fantastic from day…

Columbus have been fantastic from day 1! They supplied and installed my new boiler. Their aftercare and customer service could not be better, the guys in the office understand my garbled ramblings when Im trying to explain any issues I have had and they are extremely prompt in sending an engineer out. Chris has been brilliant in sorting out the 2 issues I have had with my system and probably saved me a small fortune in repair bills when my old pipes sprang a leak! Their annual services costs are reasonable and I would highly recommend them.

February 6, 2023
Unprompted review
Rated 2 out of 5 stars

I've used Columbus for my rental…

I've used Columbus for my rental property for years, but their prices have sky-rocketed lately. I wanted them to fix a dripping kitchen tap and they wanted £90 just to turn up! Got another local plumber who did the whole job (including parts and labour) for £72. Sorry to see Columbus go. They won't be fitting my new boiler this summer.

March 11, 2022
Unprompted review
Rated 1 out of 5 stars

Columbus caused chaos.

Fitted 2 bathrooms and kitchen plumbing. Original quotation was inaccurate and actual cost much higher. Rude owner. Very slow and untidy workers and had to return to make repairs. Fitted equipment supplied by large retailer and blamed the equipment when it did not work even though they had not checked it was working before they left. They wanted to charge a fortune for repairs so I got alternative company in the end.
Soon after There was a leak in the bathroom flooding through ceiling below and Columbus plumber came. Left water running to empty the tank in the loft but the leak was at plug drain away. Finally I had to call alternative emergency plumber who quickly repaired it.

July 28, 2019
Unprompted review

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