Excellent service from Dean. He kept me informed about everything: arrival time, what was happening and estimation of how long it would take. He set everything up and explained it to me. He was profes... See more
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Absolutely totally need a good slap , they work 3rd party to virgin media. Two no shows to do a repull as I've had no TV for month, no call to explain or apologies why they've not come out ,... See more
Engineer installed Broadband for flat above me but proceeded to fix the fibre box next to my bedroom wall downstairs. I wasn't asked and I told the Engineer permission hadn't been sought from the prop... See more
Jason Bagalo & Ashley Davis Had an install done today with Jason and Ashley this afternoon Jason & Ashley were very how do polite and did amazing job went over and beyond to get this work completed... See more
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Excellent service from Dean
Excellent service from Dean. He kept me informed about everything: arrival time, what was happening and estimation of how long it would take. He set everything up and explained it to me. He was professional, a tidy worker and very polite.
Inconsiderate don’t give a dam where…
Inconsiderate don’t give a dam where they park,
We Live in retirement apartments, half of the people who live here have some form of disability and dementia, and there only joy is looking out of their windows,
I have asked complaints several times for them not to park there large van in front of there windows all week and every weekend has it’s upsetting the residents , but yet they don’t give a dam where they park, it’s disgusting
Wouldn’t mind but there not even working here, the heartless prat driver is call tom , it really is disgraceful
Break your internet and do a runner.
They do not give a 5hit. Broke our internet connection and did a runner. Virgin Media who engaged them for the work have zero control over them. They appear to be a law unto themselves. Yee hah.
Total professionalism from Jason Bagalo and colleague
Jason Bagalo and his colleague from Comex2000uk installed full fibre at my home today. The whole process was seamlessly professional and I would award Jason ten stars if I could.
Jason came and did an install for me…
Jason came and did an install for me today, very polite and friendly gentleman, was nice that he cleaned up after himself install was quick. What can I say I wish more people who come to work on my house are as friendly as him. Normally I feel really uneasy around people I don’t know but he made me feel very comfortable from the get go. Thank you Jason
Jason Bagalo & Ashley Davis
Jason Bagalo & Ashley Davis
Had an install done today with Jason and Ashley this afternoon Jason & Ashley were very how do polite and did amazing job went over and beyond to get this work completed I one happy customer well done to this lads stayed on to get this job completed I can’t rate this lads enough
Good Experience
Jason turned up to do the fibre install, superb work, very friendly and incredibly professional
Jason was very helpful and efficient…
Jason was very helpful and efficient with the installation, and was happy to go above and beyond
I would like to thank Ashley for a job…
I would like to thank Ashley for a job well done..went above and beyond to get me connected to the wifi..such a lovely lad..so polite..nothing was too much trouble..made sure I was happy with everything before he left..he is a credit to your company..
Professional
Friendly, conscienscious, professional. Made sure everything was in order and working smoothly.
Jason was a lovely young chap and he…
Jason was a lovely young chap and he did such amazing go job doing my broadband the work was so neat and tidy and hes customer service skill was amazing
Excellent trainer Lee Goodall
Great training experience. I attended the NRSWA course today with Lee Goodall and it was delivered in a clear, engaging, and professional way. The course was well organised and the explanations were easy to understand, with useful real-world examples. Lee made the session interactive and ensured everyone was comfortable with the material. I would definitely recommend this course to others looking to complete their NRSWA training.!!!
So having to work for these did one…
So having to work for these did one week didn't get paid got told they re charged me for attending their payed induction days absolutely dis respectfull any isp gives them contracts should seriously pull them back
Engineer installed Broadband for flat…
Engineer installed Broadband for flat above me but proceeded to fix the fibre box next to my bedroom wall downstairs. I wasn't asked and I told the Engineer permission hadn't been sought from the property owner to attach it. I didnt want the box next to my bedroom wall. The Engineer became rude, offensive, told me to F off and called me insane. Carried on with the works in my garden knowing they had no permission from my Landlord. No callback from the Area Manager. Totally unprofessional company. Will be getting the box removed thanks.
Has to be the worst run company
Has to be the worst run company , they do not care about there employees at all , they cannot even supply a p45 on time and reward the wrong people , give them a wide birth
Don't let them near your home
We take no liability and offer a resolution of '.'
It's funny no one agreed with you, you lying bunch of thieves who snoop round your property when you aren't home.
Inconsiderate
Their van reg DY24 ZUC parked at the end of my drive this morning whilst I was working from home, left their doors open blasting loud, inappropriate music at a ridiculous volume. No respect for home workers or even night shift workers who need to sleep during the day.
Joke and bullies
Awful company and try to come on land without permission and supervisor is a threatening man stay away from these and virgin
Worst company iv ever worked for
Worst company iv ever worked for, 99% of staff are really unprofessional and have a big lack of common sense, as i come from a professional/business background they try to make out like im the one slacking! Lol
Iv witnessed multiple times team managers smoking drugs in company vehicles and then same managers would say why am i reading the racing post on my phone on my lunch break!! Seriously
And the big one, this company is literally the reason why an old lady recently passed because of their absolute lack of health and safety procedures and risk assessment procedures not followed correctly, true story! So please avoid this company, so shocked they still running to be honest
Zero stars a shambles this company…
Zero stars a shambles this company waiting for a cable pull for my internet with virgin media. I am calling every day to chase the job they do t give a monkeys i keep getting told the same thing by everyone who answers your call is passed on and someone will call you. A disgusting customer service not experienced anything like it before. I am promised a call back with an update everyday but no one has called for over 2 weeks. The workman who did an initial visit were rude and full of excuses to not do the work.
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