It is great to have an independent third party doing all the work for you. It is also great to be able to speak to a 'real' person, in this case Lachlan, who is friendly, polite and with a sense of hu... See more
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Level 17, 179 Turbot Street, Brisbane, 4000, Queensland, Australia
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Always reliable especially when you are over 80
I changed car insurance policy and saved myself over $200.00, am very happy with compare the market

Reply from Compare the Market Australia
Easy process to sign up and price better than B -Direct

Reply from Compare the Market Australia
Quick and easy to use format, got a way better price than my existing insurance company. It was worth comparing the market.

Reply from Compare the Market Australia
Great experience overall but the only thing is when you clicked on your choice to pay it kept glitching

Reply from Compare the Market Australia

Reply from Compare the Market Australia
Luca who called me was great! Explained everything I didn't understand well & got a cover that suited me best and was affordable.

Reply from Compare the Market Australia
The website was easy to follow the instructions were easy once finding a product I wanted the process from there was even easier well done

Reply from Compare the Market Australia
No communication and my power never got hooked up, have emailed twice and heard nothing

Reply from Compare the Market Australia
Very happy with Compare the Market. Nice easy web site to compare insurers. Thanks.

Reply from Compare the Market Australia
Kye was excellent, on point and did not waste my time

Reply from Compare the Market Australia
I initiated an inquiry regarding private health insurance form a social media ad.
The results indicated that my fund was doing ok price wise, so we decided to take it no further.
A short time later I got a call wanting more information. I explained that we had decided to stay with our current insurer. The young man explained that the initial evaluation was often wrong due to the algorithm?? This rankled me.
I tried to respond a number of times, but the person kept talking over me in a passive aggressive manner.
By speaking assertively, I managed to ask if he would stop talking and call me back later, as I was about to head out to church. He said "no, I can't do that" and launched back into his script. I was astounded by this affront, and hung up.
I was stunned and shocked by the experience.
Thinking about it later, I figured that Compare the Market does not offer free, independent advice, but is simply hell bent on converting inquiries into sales, nothing less. The man on the phone was chasing his bit of the action, while meeting his targets.
All things considered, I now feel that this organisation's business model is dubious, lacks honesty and transparency.
They have seen the last of me!

Reply from Compare the Market Australia

Reply from Compare the Market Australia
Happy to have received a fifty dollar gift. Every dollar counts!!

Reply from Compare the Market Australia
I did not have any personal contact with a representative. I wanted car insurance quotes & these were listed clearly with all details needed for me to make the right choice.

Reply from Compare the Market Australia
You gave my credit card details to nib after I told Huan ? Do not charge me until I give you the okay on Sunday last. He called me as arranged at approximately 9.30am last Sunday morning and I said I was not going to change from Aust Unity. I just happy to check balance on my card only to find I’d been charged I think $273 which was about $30 a month more than what I was already paying. Even though you offered me $250 excess instead of $500 I was still better off where I was. In May of this year you talked me into going with Aust Unity instead of Latrobe with no excess. I look forward to receiving my refund tomorrow being Friday

Reply from Compare the Market Australia
I wanted more things covered by my insurance. Compare the market did that AND SAVED me $50 a month (for a single). The new health insurance company then reduce my rate by a further $14 a month. One phone call which will save me over $750 a year! Brilliant service.

Reply from Compare the Market Australia
I was called almost immediately to set up a time to chat with an advisor.
My advisor made the experience of navigating private health insurance so easy to understand. She took the time to answer all my questions and I felt she had my experience in mind the entire time.

Reply from Compare the Market Australia
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