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2.5
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 2 weeks
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Beware!
Not even close to the item i purchased.
Order a 2 in 1 glasses with earplugs (for shooting range)
They advertised on facebook with a cool video.
I have recived low grade glasses with a few earplugs and rope. Cheap and awful.
Did not even recive an invoice or confirmation
Demanding and full refund or they send the real product i paid for.
Shame on you
One star. I bought an alien mask from comprisely.com and received it on 16 October 2026. The order confirmation calls it an Ultra-Realistic Alien Silicone Mask. What arrived appears to be latex, looks cheap and bears no resemblance to the impressive mask in the advertising video and photographs. In my experience, the product was seriously misrepresented.
The billing is also troubling. The mask price was USD 29.99 and the confirmation total was USD 36.98 including shipping and insurance. My Wise transaction shows USD 48.07 charged by COMPRISELY.COM, which is USD 11.09 more than the confirmed total. The documents I have do not explain that difference.
I want to return this item for a full refund. The product quality and the discrepancy between the confirmation and the actual charge have destroyed my confidence in this seller. I would not buy from Comprisely again and would strongly advise other shoppers to avoid it.
Reply from Comprisely
Dear Vera Abbott,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@comprisely.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The headphones are not easy to get up on the screen to show what’s recording and instructions are poor
Reply from Comprisely
Dear Kim Truscott,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@comprisely.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Shorts were advertised with the OnCloud logo but these are generic with no logo. Bait and switch
Reply from Comprisely
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@comprisely.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
I returned this translator because in the commercial it wasn't mentioned that it cost money to use it monthly.
You incurred on false advertising. You announced an Alo brand and sent a generic one.
Reply from Comprisely
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@comprisely.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
I consider this company to be a scam. I ordered some cushions two months ago, and they still haven’t been shipped. At this point, I have to assume that I’ve been scammed and that my money is lost.
I have contacted their customer support several times, but nothing has come of it. I asked for a refund, and all I received was a rude response telling me to wait for the package — “which is obviously never going to arrive.”
I can therefore in no way recommend this company. Based on my experience, I would strongly advise others to stay away from them.
Reply from Comprisely
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@comprisely.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Reply from Comprisely
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@comprisely.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
The items still not delivered. The support service do not know where it is after 3 weeks. It's horrible
Reply from Comprisely
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@comprisely.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
I received the metal zip ties, but I did not receive the stainless steel tie gun.
Reply from Comprisely
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@comprisely.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
This is an absolute fraudulent outfit. They advertised a package deal consisting of two complimentary parts, an application tool and the consumables for operating the tool. They only sent me the consumables but not the tool. When I questioned the missing item, they simply said, "Sorry, you only bought the consumables". Keep away from this outfit, they are clearly completely Crooks.
The product bought are very bad and don't work. A USB-C Laptop Stand don't connect the USB for a mouse, the charging power don't work too. Very shit product bought for 50$.
I bought a new dual suction cup car phone holder for 30$ and it's too a very bad product, No movement, very small mouvementassiez and the worst is that the the support’s suction cup triggers constantly. All very bad products. I try them too late, so I have only to put in the garbage
Its a scum.....showed an item in their advertisement which worked and performed perfectly and then delivered a miniature of that, a disgrace.
In their shipping update was showing that the item was at the customs in United States awaiting clearance for shipping abroad and at the same time I collected this "fake toy" in Cyprus coming from China.
It took over a month for the item I purchased to arrive.
The item itself is of poor quality and does not do what it was advertised to do.
The customer support communication is via email and inconsistent with some of the replies poorly worded.
When I requested a refund I was offered a $4.00 payment which was described as “partial compensation” which I rejected. I am still waiting for a response to my email and repeated requests for a full refund.
painless, bit worried at the start, but it was all good in the end.
kept up to date the whole way.
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