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Welcome to Computer Buddies, your trusted partner for all things tech in the heart of Chester. We specialise in providing top-notch hardware and software solutions for laptops, PCs, and Apple Mac devices. Our team of skilled computer engineers is dedicated to troubleshooting your technical life, ensuring your devices run smoothly and efficiently. At Computer Buddies, we pride ourselves on offering personalised service and expert advice to meet all your computing needs. Whether it’s repairing hardware issues, optimising software performance, or offering tailored tech support, we’ve got you covered. Experience exceptional customer service and reliable tech solutions at Computer Buddies – where your technology problems meet their match.
19a Charles Street, CH2 3AY, Chester, United Kingdom
4.4
10 reviews
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I called in to Computer buddies today. The team including Ben and Jacob were excellent. They were so polite and helpful, resolving a technical issue very efficiently. Will definitely use this organisation again and would highly recommend them!
Reply from Computer Buddies
Thank you so much for this review, thanks for taking the time to leave it! Ben & jacob!
Fast and efficient. Excellent service. What would we " Non Computer Buffs" do without you ?? Expected to wait a number of days, but the transfer was completed and the computer back home on the same day. Many Thanks.
Reply from Computer Buddies
Thanks Peter, really appreciate the kind words. We know tech issues can be stressful when you don’t live and breathe computers every day, so we always try to keep things simple, fast and jargon-free. Glad we could get the transfer sorted quicker than expected and get you back up and running the same day.
Ben
Excellent & friendly service from Computer Buddies - confirming the PSU on my iMac had failed; then backing up the data & removing the HDD. When I sourced a replacement iMac and extra Ram, the OS I required was put on for me & Ram fitted (at no extra charge); then all my data transferred. I was kept informed throughout and the pricing was clear and very reasonable. I'm delighted to be back up and running and can highly recommend Computer Buddies.
Reply from Computer Buddies
Thank you so much for the lovely review Susan.
We’re really pleased we could help get everything transferred across and get you back up and running again after the iMac failed. Thank you as well for your kind comments about the communication and service, it really means a lot to our small independent business.
Ben
Brilliant service from Computer Buddies. My update issues were swiftly sorted out. Would recommend if you want brilliant quick service at a reasonable cost.
Reply from Computer Buddies
Thank you Jane, glad we could help you ! Ben
I went into the store without making an appointment and I was seen right away. I had issues regarding antivirus protection and how to increase my storage on cloud.The young man I saw couldn’t have been more helpful. He sorted out my problem immediately and when I asked how much I owe him he waved his hand and said it was free of charge and for me to write a review. I am now a firm customer and will certainly visit them again.
Reply from Computer Buddies
Hi Mary, thanks so much for taking the time to leave such a kind review. We’re really glad we could help with the antivirus and cloud storage and get it sorted quickly for you. It’s great to hear you felt looked after. We appreciate your support and look forward to seeing you again.
Fixed me up in an urgent flash. Be warned 2 step authentication on Microsoft 365 isn’t flawless. I found computer buddies online, my 365 account was hacked. Someone sending spam to work colleagues. I was baffled. I told them the issue they fixed it 30 min, then I offered to pay they said Merry Christmas! So I’ll definitely reccomend and use them again.HOHOHO
Reply from Computer Buddies
Thanks so much for the lovely review. Really appreciated.
We’re glad we could jump in quickly and get your Microsoft 365 account sorted. These situations are stressful, so it’s great you caught it when you did.
Merry Christmas, and thanks again for the recommendation 🎄
I can't thank Computer Buddies enough for rescuing my data from a crashed drive, and fitting a new one - very quickly. They're very friendly, helpful and patient with those of us who are computer-illiterate. It's very reassuring to have my own IT department nearby. Their prices are very fair, and it's nice to support a local business.
Reply from Computer Buddies
Thanks Martin, really appreciate you taking the time to leave this. Glad we could get your data recovered and the new drive sorted quickly. Thanks for supporting a local business.
Very helpful in sorting out issues with my laptop. Great service thank you.
Reply from Computer Buddies
Thanks Patricia, appreciate the review. Glad we could get your laptop issues sorted for you.
Phoned first thing with a laptop problem - not starting at all! Yes we can help, drop it in. I did so straight away and a couple of hours later I got a text - job done, please collect.
£25 and such a great service. Will certainly use again and recommend!
Reply from Computer Buddies
Thank you so much for this review! Reviews means so much to a business and we appreciate you taking the time to leave us one! ^Ben
I walked into Computer Buddies on the off-chance that I might find someone with the time to discuss a problem with the trackpad on my MacBook Air and I left 20 minutes later with everything fully resolved. Job Done!
Ben, who owns Computer Buddies, operates from Hoole (Chester) and his patience, commitment and expertise was reassuring. He ran a diagnostic test on the MacBook and followed it up with clear advice on how to eliminate the problem.
The business is based in a state-of-the-art workshop in Charles Street. Easy to find, it's run by Ben, an owner who knows IT backwards and who clearly enjoys a challenge. Well, with my limited knowledge of IT, he certainly found one this afternoon!
Take my advice, for first-class service on any IT-related matter go straight to Computer Buddies.
Reply from Computer Buddies
Thank you David, this recommendation means a lot!
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