The tops were exactly as described, very nice and I was kept informed every step of their postal journey to me. The only thing I would say is they took a while to get to me so leave yourself plenty of... See more
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Review summary
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Only downsides, t-shirt is a little on the small side, and if you want it for an occasion, allow about a month for it to arrive. It was quicker than that for me, but 8 days too late for what I want... See more
Good service. Glad I ordered the XL as the sizing is small. When the order was shipped I was kept informed at every stage of the delivery.
Expectations met! I like the fabric and the design. However, the little button of one of my blouses fell instantly, it would need to be more secured. Also, I don't know exactly how the bow really work... See more
3.4
Average
91 reviews
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Replied to 51% of negative reviews
Typically replies within 1 week
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Have not worn it yet but i am sure I…
Have not worn it yet but i am sure I will love as I've loved others I've ordered.
November 4, 2026
Unprompted review
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I ordered 3 items.
I ordered 3 items.
2 were what I ordered and another one that has nothing to do with what I ordered and paid for
November 9, 2026
Unprompted review
Reply from Concernout
Dear Tal Rowe,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@concernout.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The T-shirts i received lovely but…
The T-shirts i received lovely but they’re not quite what it’s shown in the advert. In the advert the arms has glitter on them, but in reality it’s just a picture of it so a little bit a little bit disappointed with that
October 27, 2026
Unprompted review
Red flags about this seller beware
I have so many issues about this seller that’s why i edited my review because the unsent remaining item from my order has arrived. I gave them the benefit of doubts:
1st - when i made the order, you see at the cart your total order plus shipping but when i paid with my credit card, i was charged $10 more, in fairness when i complained it was refunded
2nd- this order has 2 items . I cant understand why it was shipped separately but still its ok so i complained again then it arrived
3rd- i have been waiting for these modern hanbok tops for a long time but im wondering why the item sent was wrong when it was very clear in the order, there are pictures posted in their website
4th- i complained again and requested if they can send the correct item but i was told instead that they cannot issue a refund due to security maintenance issues of their 3rd party payment center which i hope is true therefore i cannot expect a REFUND ANYMORE
- there are many issues and red flags and at the end, the consumer suffers. I have pics to show
October 12, 2026
Unprompted review
Reply from Concernout
Dear Mapet Gurdiel,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@concernout.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Fast and great material
Fast and great material. Fits perfectly. XL is a size 12-14
October 9, 2026
Unprompted review
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Jk mug Good delivery time and product as
Good delivery time and product as described but not worth the money I paid
October 5, 2026
Unprompted review
Reply from Concernout
Dear JASMIN ANN BECKETT,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@concernout.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Received a completely different item
I ordered a specific hanbok-style top for $37, but the item I received was completely different from the one shown in the listing and in my order. The design, sleeves, and decorative details were not the same as the product I purchased.
I contacted customer service and explained the situation with photos. They confirmed that the original item is currently out of stock, but instead of offering a full refund, they offered me only $8 in compensation while allowing me to keep the incorrect item.
I appreciate that customer service responded and apologized, but I don't think an $8 compensation is a fair resolution for receiving the wrong product. I expected to receive the item I paid for or receive an appropriate refund.
Very disappointed with the resolution.
October 5, 2026
Unprompted review
Reply from Concernout
Dear Andromeda Lighting,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@concernout.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The designs are great
The designs are great
Only the print Quality is not the Best when it’s a design in red, it look a bit washed.
Fabric of the shirts are good
I liked my Purchases in general
The follow up of the delivery status is excellent!
September 30, 2026
Unprompted review
Fast response and very accommodating…
Fast response and very accommodating with my refund request. Highly recommended!
And the dress received, the colour and the design I come to love it!
Thank you
September 28, 2026
Unprompted review
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Avoid at any cost
I ordered a top and bottom set and a top, and received two tops of which none were even remotely what I ordered. After emailing them I was told the items I wanted were out of stock and they cannot send me the ones I ordered. I understand sometimes items do get sold out but instead of letting me know, they just sent some random items and offered to compensate less than 1/5 of the price I paid for. Never ever order anything from this store as it’s a total scam.
September 25, 2026
Unprompted review
Reply from Concernout
Dear Katja Peltonen,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@concernout.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Delivered AFTER the fact and NO communication
I ordered from concernout to get a shirt for the BTS concert in Los Angeles in September. Knowing the date I had to have the shirt and how long shipping would be, I opted for expedited shipping. I received an initial email when my purchase was completed. A week before my package was supposed to be delivered, I received an email stating my package was awaiting a driver and stayed at the fulfilment facility for 3 days. Due to this delay, my item arrived AFTER the concert and therefore was not needed. I am beyond angry with this company, the supposed expedited shipping and lack of communication throughout the process. Needless to say I will never buy anything from their conglomerate of companies and will be demanding a full refund.
September 10, 2026
Reply from Concernout
Dear D.Potter,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@concernout.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Very disappointed
Very disappointed; I received items I did not order... Super poor service and quality
September 12, 2026
Unprompted review
Reply from Concernout
Dear Angel Fah,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@concernout.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Easy to order
Easy to order, delivery fast, always get an update on tracking details, loved the Arirang Hoodie
September 9, 2026
Unprompted review
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Love the merch
Love the merch. Everything came perfectly. Great service.
August 31, 2026
Unprompted review
Poor quality and wrong item received
Poor quality and wrong item received. I ordered 3 shirts and a hat. One full month after the order was placed, the items arrived in two separate packages 2 weeks apart without any correspondence so I initially thought I had been short-supplied. Contacted customer service who were unhelpful and insisted that my order had been delivered in full. Eventually the 2nd package arrived and that issue was resolved. I ordered 3 shirts and a hat. The shirts are terribly quality. They will absolutely not be worn in public. They are nothing like their online pictures or descriptions, and I received the wrong hat altogether. Contacted customer service about the wrong hat and was given such a run-around (provide a specific photo of the packaging in which it was delivered which had already been thrown out), and the time it took between email replies, it simply wasn't worth it. The wrong hat went in the trash and I've learned my lesson. Will never buy from this business again.
July 3, 2026
Unprompted review
Reply from Concernout
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@concernout.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
good service
The quality on the photos looked so different at what i received. but other than that it was an easy transaction, i received what i ordered, the delivery service was fast and arrived as expected. quite happy with my order
July 31, 2026
Unprompted review
Reply from Concernout
Dear Marcia Valle,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@concernout.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Late delivery but nice design
Late delivery but nice design, cant wait to wear it soon
August 19, 2026
Unprompted review
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The design is cute but fabric is too thin
The design is cute. The shirt was delivered fast but the quality of the fabric is too thin. I bought a white shirt with a design but it is almost see through. For the price that I paid $33.73 USD for one shirt, I expected the fabric to be at least cotton.
August 12, 2026
Unprompted review
Awesome
The outfits are so pretty! Sizing are as per size guide! Will sure to purchase more next time! 💜👍
August 8, 2026
Unprompted review
Super bad!!
Super bad!!! It’s a scam!!! I ordered 2 items on jun 30th and just got a package on aug 3rd and one item missing with one item sent with wrong size. In stead of refund money back for the missing item which cost $29.99 they said they will provide voucher for $10!!!!!! What?!!!!!
August 3, 2026
Unprompted review
Reply from Concernout
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@concernout.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
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