Conturve Reviews 

I received my scalloped wireless jelly bra & it’s the most lovely bra ever!
They do not have wires or digging anywhere!
It is so comfortable, has a beautiful shimmer of leaves on the fabric - a haze of natural beauty.
Definitely will be buying more colours pink was really lovely too. Please do panties in the same fabric & scalloping design?
I have had many broken bones due to osteoporosis my ribs are very tender & this bra has made me feel as young as I am told I look ;)
Thank you so much for this amazing comfort & shapely luxurious delicate design.
I highly recommend for 34 E generously proportioned petite ladies or any proportionately gifted ladies who would like to feel supported & with a lovely shapely silhouette, beautifully made. Thank you,
From A very Happy Ladybird :)

I am so happy to have dumped the wired bras and found these. Super comfy and fit really well. I have several and have just bought 2 of the new jelly bras which are even better!

Im still waiting for a Bandau bra that I ordered 11 days ago. I’ve contacted Yodel they say they haven’t received it yet. I’ve been trying to contact Conturve for 3 days, just had one generic bot message to say it had been delivered and they will respond back within a few hours. Now I get no response from them. I want my money back! Avoid this company!

The bandeau bra I received was excellent quality. Communication with this company is brilliant. They try to answer and help. Returns/ refunds are so easy.

I ordered two bandeau bras. The first arrived and was very happy but ten days on and still no second bra. I contacted customer services via email and they said it was enroute. But five days later - still no item. So I contacted them again and they offered me a 10% refund on an item they hadn't delivered! I tried numerous times to find out where my missing item was - the tracking information wasn't updated from the 5th August (today is the 10th) stating 'Out for Delivery'. I requested the item or a full refund of the one outstanding order - I then did not get a reply.

This company have gone to extreme lengths to make me a happy customer. After 2 stress free exchanges I have the perfect fit bras. Highly recommend the jelly bra so comfy. I will be ordering other colours. I do hope they continue with this line as they are saying it’s a limited drop. Perhaps when they see us ladies wanting more they will continue it with some exciting colours

The best strapless bra ever! Love it so much I’ve just ordered another!

The order arrived quickly, but two of the bras I ordered were uncomfortable to wear because they rolled up under the bust. I tried to exchange the unwanted items for another two of the the other bra I ordered. There was no option to exchange the items for the ones I wanted, although they could be ordered separately via their website. I have made many attempts to contact their customer support, all to no avail. I would NOT touch this company at all. They claim their customer service will respond within 24 hours and have hassle free returns and exchanges This is a farce. I am still waiting nearly a week later

Customer service made the whole instance great I cannot recommend them highly enough (and no I'm not paid for saying this).the bandeau bra does what it says on the tin comfortable and washed well no complaints at all
Will order again

The bra arrived in good time, it is very comfortable apart the front over bit does ride up but the bra itself stays put .

I bought cheaper off a social media site product was very poor quality, now conturve are the complete opposite quality is superb good sizing with very good support, i struggle getting nice bra's with good support due to a left mastectomy and as I have a self adhesive form (i don't like those mastectomy bra which aren't pretty) so these are perfect for me and everything is tucked away nicely so i feel like i have good support without having to worry that I'm un even and lop sided. Outstanding customer service and customer satisfaction had to get an exchange for a smaller size, my exchange was handled straight away and posted out the same day. Both my friend and sister have both placed order and are happy with their purchases. Thank you Conturve

I received two bras; they didn't support me at all. I asked to return them, but was told to keep them. This shows how cheap they are. I was told I would get a refund, but instead, I received an email saying the refund had been credited to my account. After multiple emails asking for a refund back to my debit card, they all went unanswered. I decided to apply this credit to a different style bra and hope for the best. This left me with £8 credit on my account, which was swiftly zeroed once I had placed this order. I have not yet received the bra I ordered with my partial credit, I am not holding my breath about the outcome. Buyer beware. Shocking customer service, plenty of marketing emails bigging this company up, You won't get a refund no matter how much you try. No stars.

UPDATE :
Emailed Conturve as requested below .... You guessed it, no respose.

I have osteoporosis and have had lots of vertebral fractures in my spine also ribs & worried about wearing a bra with underwire so after lots of trying, found Medium for 34 E was my new size so have at least 5 colours & some matching underwear.
I have tried the shaping camisole with inbuilt bra M and it fit really well not too tightly but rolls at the rim of the bust line & shows through your clothes!
I have in white & black really like the new scalloped edge bra & hope this won’t happen???

Ordered the Comfort Bra in Large was very small, I opted to exchange for XL. When that arrived it just wasn't comfortable. Despite all their promises on website, it is not made clear that Exchanges are Non returnable.. so stuck with not 'Comfort' Bra in L & XL they will not accept return for refund. Emailed customer services, no reply. BEWARE.

Update: I have now received a refund to my original payment method.

I wanted to send back two bras that really didn't fit me at all. They were very gaping at the top, with a lot of excess fabric at the top outer corners of the bra, despite fitting everywhere else.

When I was on the returns portal I got many pop ups to try and discourage me and asking me to take store credit instead. I ensured I kept declining and chose the original payment method for my refund choice. I didn't even mind that £3 was being deducted as a return fee- I just wanted to return them and get a refund.
At the end of the portal submission, I fhen received a message to say I could keep the bras and still have a refund. Shortly after I got an email to say that my refunds were in the form of store credit.

I don't want the bras. They don't fit me. And store credit is no good as I will have the same issue again.

I wish I read other reviews on here first and that I never ordered :-( so expensive and a big waste. I can't believe this is their practice for returns- I imagine that they are hoping people just give up. If your order fits and you can keep it, it's fine. But it's a big gamble with online ordering (that the returns policy wrongly reassures you about before buying)

Bra isn’t suitable so asked for refund and they want to give me vouchers , sent numerous emails same reply money refunded to gift card . I have asked for money to be sent to original method and asked for label or code to return items . Passed it on to Paypal now

I received my order today. The bra didn't fit even though I ordered my usual size. I notified Conturve of the issue. I went through the return process just like lots of other ladies on here and requested refund to the card I paid on. I heard back from them saying that a refund will be issued after deducting £3!! what was that for as they tell you to keep the item and not return and then came the bombshell!! they issued a gift card refund for £21.30 to be spent on their site only!!! What robbers. I now have a useless bra and a gift card that I will never use. DISGUSTING BEHAVIOUR!!!
STEER CLEAR!

Arrived in good time, strapless bra does what it states, holds you up,love it

Shocking returns policy, so buyer beware. They will do anything they can to try and keep your money. I ordered a bra and it doesn't fit so I tried to return it. Firstly the link to the returns portal via my orders was broken, so I had to contact them via social media to get a working link. Then the returns process is overly complicated, with several unnecessary steps, each one trying to force you to accept the refund onto a gift card, with the option to receive the refund to your original payment method the less obvious of the two choices. They do this in the hope that you will accidently accept a refund onto a gift card as the Consumer Rights Act 2015 states "The refund must be in the same form as the original payment unless the consumer agrees otherwise". Therefore if they can trick into accepting a gift card they don't have to give you your money back via your original payment method.

I'm digitally literate enough to navigate this cumbersome returns process and received a confirmation that I would receive a refund to the original payment method, however a few minutes later I received a gift card instead. Emailed to dispute this and got an email asking me to provide my order details so they could process it to my credit card instead. Sent the confirmation and got a generic reply telling me how I could exchange an item, or begin a return, even though the return is already underway. Replied to that and have had no reply since. I also left a message via the help page that promises a member of the team will get back to me withing 24 hours. Sent the message on Saturday evening; it is now Wednesday evening and I havent even had an automated acknowledgement, let alone human contact.

This company hopes that their customers are not digitally literate enough to navigate the returns so they can trick them into accepting a gift card instead, or that they won't dispute the gift card when they receive it instead of a refund to the original payment method. Unfortunately for them I am petty AF so will absolutely dispute this and pursue my right to a refund back onto my credit card. With proof that the company agreed to provide me with this it is a really dumb move on their part to now ghost me over £23.99. Doesn't speak highly to the integrity of the company, or their general business acumen. Given there are untold retailers of similar products out there with a transparent returns policy and the ability to follow the law, it really isn't worth taking the risk and ordering a product from this company unless you are absolutely sure you will be keeping it.

Update: finally received a refund from the company, though it is still only pending at the date they claim it will have cleared into my account, so I'm still not convinced I'm getting my money back.

Bought 2 bras size xl perfect fit and comfy, would be 5 stars but bought the shaper cami in xl and it’s smaller than the bra so not such a good fit as the bra ☹️