Conturve Reviews 

Initially the communication was fair from this company when I wanted to return items. Due to being AuDHD with high sensory needs I didn’t realise at time of purchase that the underwear has a jelly like texture inside certain items for close fit. I realised on receipt that I wouldn’t be able to wear them by touching the texture. So I contacted Conturve to ask to return the items. They said I didn’t need to return the items and I that I would receive a refund anyway. I was perfectly happy and wanted to return the items but the process seemed impossible. I was told I would receive a refund within 5-7 business days after the items had been marked as returned. As I had been told I didn’t need to return the items and they refused to send me a returns label, I still now have items I don’t want and 10 business days later NO REFUND and another email from them taking me round in circles saying I can exchange the items? Very poor customer service and wouldn’t recommend certain items such as the strapless bras to anyone who has sensory needs due to the texture inside. UPDATE as of 1/07/2026 NOT RESOLVED

I have made 2 purchases from conturve
A high waisted shaper pants and a sculpting bra.
Both were really good
I had a problem with the size of the bra and after contacting the team by email (Harriet) I was quickly sent a new bra that fitted perfect
I wouldn't hesitate to use conturve again very impressive company

Oh dear, well that didn’t go as planned!! First order as saw all the hype on Instagram and what did I receive??? A bra in a shoddy used bag and a bra that had been previously worn by someone bigger than me as the elastic underneath the fabric top was stretched out and wavy wouldn’t lay flat on me looks like it had been worn for the 60 days and sent back!!! Emailed immediately and didn’t hear anything so went to refund page and told them it was unacceptable and sent a photo of offending bra complete with stretched, wavy elastic .. a refund was agreed for £23.99 Oh!and good news you can keep the worn bra as a souvenir ( Great!not!!) meanwhile they have kept my shipping fee and charged me another £3.00 for the privilege of the refund!! Bloody cheek! It was faulty!!!!! I had been sent worn stock!!!! So beware peeps when they say that something is too good to be true - guess what that’s generally the case!! Never again!! Good old marks & sparks👍🏻
Harriet of customer services you didn’t handle this customer too well did you?! Goodbye & good riddance!!!!!!

Fabulous product. I have to admit I was doubtful about the product despite the reviews but when it arrived I was delighted with it. Best strapless bra I have ever owned. Comfortable, supportive and just overall fabulous. So I ordered another one!! The recent heatwave has not been a problem either, still comfortable to wear. Love it!!

I’m always a little dubious about adds I’ve seen on social media, but everything Conturve say about their product and customer service is true. My first bra was so comfy I bought two more! When the first one arrived it was obviously too big, even though I’d followed the fitting guide. I contacted customer service who replied immediately and exchanged the bra straight away.

ordered the bandeau strapless bra for large bust. adverts said it was comfortable and supportive. i agree that it is comfortable but not at all supportive. I ordered the size recommended but i didnt feel that it was complimentary or supportive to my body shape wouldn’t buy again. would send back if i hadn’t already wore it

Nice and easy ordering process and arrives within 2 days, with full tracking available.

Bra fits well only one small issue is that the overlay does tend to ride up, however, I would order again as they do look good under t shirt

Ordered the strapless bandeau bra in medium, it was far too tight and I struggled to get on. I requested an exchange for a large, this arrived quickly, the service was brilliant. The bra is so comfortable and supportive, I am finally able to wear strapless dresses and tops at last, which I’ve not been able to do, as nothing else I tried stayed up or gave me the support. Thank you 😊

I recently had reconstruction following a mastectomy and have been looking for a good bra. After a few fails I bought a bra from Conturve and have finally found the one! Comfortable, nice material, great shape and I feel " normal" again. Customer service were absolutely brilliant helping me get the correct size. I now have three different styles and each one makes me feel amazing!

I read mixed reviews on this company some saying good customer service and some saying poor, but I ordered and took a chance.

I ordered based on the size guide, the bras are well made and lovely quality, but the bras were too tight and with the bra extender too loose and the layer that shows smooth on the model rides up making it uncomfortable.

I reached out to customer service to see if they could give me some advice on whether I needed to try a different size, however they just came back and pointed me to the returns portal.

I therefore followed their advice and requested a return for my order of 3 bras. The return was approved but I had an email to say I could keep the items.

Such a shame as I really hoped I had found a bra that would give me some shape and support.

So impressed with both products and service.
I purchased a lilac bra in medium that fits perfectly and is so comfortable and never needs asjusting throughout the day, miracle!
I ordered another medium in pink but although beautiful quality this one rolled up on the band during day.
On contacting Conturve to request replacement in large I handwashed it and packed it back into its bag preparing to return it, so I was very surprised to not only receive a very fast response arranging a replacement, but to be told to keep the original! Did not expect that - I plan to donate it to local charity that collects for local women's refuge.
Delighted with the excellent products and superb service, I won't buy anywhere else now.
Since then I purchased a third bra and like a muppet I ordered wrong size, totally my fault, sorted in an instant!

What an amazing ing service. I only ordered yesterday 19th June arrived today at lunchtime. Absolutely amazing bra I have ever worn. Everything that I had seen or read was 💯 % accurate. Totally so happy will be ordering more soon in more colours.

I ordered my first bra after I broke my wrist, it was a bra without hooks which I could put on over my head. It was comfortable and easy to wear so I ordered another bra in a different style which is also very good. I have recommended Conturve to a friend who is very pleased with her purchase.

I ordered the strapless bra and the pants. The pants are very poor quality very thin and no support.
The bra is ok had no lift support I won’t be ordering again. None of them are worth the money.

I looked at returning the pants but there is a £3 charge. I thought it was free returns. Should have read the t&cs
Not impressed. If you are looking for support I would not look to order either.

I firstly ordered a size L in the shaper bra,but it was too small. I emailed to find out how to return the items,and was told I didn't have to return them....I could either order a different size,or pick a refund. I chose the larger size. Quick delivery,and they were perfect. These are the comfiest bras EVER. So soft,nice padding,a soft underband,no wires,adjustable,comfortable straps and,best of all,GREAT SUPPORT. Ihave tried a few soft bras,and whilst comfortable,they offer no great support,but the Conturve Shaper bra makes me feel like my boobs are where they used to be all those years ago! Lots of pretty colours to choose from,and after ordering the first 2,I went on to order 4 more....the hype is real Ladies! Wish I'd discovered them before now!

As like other customers l was a bit worried about ordering from a company l saw on FB. However l have since got a couple of the non wired bandana bras. Really comfortable and stay in place . Even after a few hrs of wear . I got a large ( size 36bra ) .

The “free” exchange is a bit of a misnomer. If you purchase a bundle with a discount, that discount is NOT taken into effect if you need to exchange like for like. Exchanges are single item at a time which does not keep the same bundle discount. I purchased two bras and needed to size up. Paid £13.49 for each bra, but when I went to exchange, each new bra was £17.99 and required further payment. I instead elected to return. That process, thankfully, was seamless though I’m still waiting for it to hit my credit card.

I have ordered the bandeau bra. It has no lift at all plus when you put it on it will rolled up straight away.
When you attach the straps the plastic bit will dig into your skin.
Waste of money.

I absolutely love the ultimate bra, so much so, I ordered another the following day I received it. It’s probably the most comfortable bra I have ever worn. I love the shaping effect.
The only negative is with customer service? I had a query which during a conversation with AI was told a human would get back within 24 hours! I did not receive any response and they do not have a phone number.
Other than that I recommend the product, but they need to improve customer service

Best bras I have ever bought. I was sceptical at first thinking how can this bra with no wires give me the support that I need. I bought 3 to begin with thinking I would return them if they were no good. Now another 9 bras later they were the best decision I had made. The ordering process is easy to use and the delivery service is really quick. I would certainly recommend them.