Conveyancing Index Reviews 

7,236
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 350 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing clear explanations, friendly support, and very competitive prices that save them significant money. Consumers find the online platform wonderfully straightforward and easy to navigate, making the entire property transaction remarkably smooth and efficient from start to finish. Some reviewers were not happy with the recommended solicitors, noting specific issues with panel listings, poor communication, or unresponsiveness from the firms. A few people also mentioned experiencing unexpected delays, additional administrative hurdles, or difficulties getting helpful assistance after completing the initial booking process.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff, frequently highlighting their helpfulness,... See more

Service

Users describe positive interactions with service, highlighting efficient support and clear explanations of... See more

Customer service

Consumers find customer service to be exceptionally helpful, with reviewers frequently praising staff members... See more

Price

Customers consistently note positive experiences with price, highlighting very competitive and transparent... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how quick, straightforward, and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Useful range of quotes provided from actual conveyancing legal firms, not just brokers or third parties. I did my own research on each of them and selected the one I felt most comfortable with - not t... See more

Rated 5 out of 5 stars

I contacted the Conveyancing Index and spoke to Debbie Matthews. I was selling a property in Gloucestershire but, as I live in Northern Ireland, had to use a solicitor on mainland UK. I had been quote... See more

Rated 5 out of 5 stars

Polly was extremely helpful, guiding a first time user through the process. Her knowledge and experience was evident as she helped answer the obviously 'rookie' questions and 'tech' phobia giving conf... See more

Rated 5 out of 5 stars

Stacey at Conveyancing Index was outstanding. She took the time to explain all the ins and outs of the process clearly, which made a complicated decision feel much easier. Most importantly, Stacey hel... See more


Company details

  1. Price Comparison Site
  2. Lawyer

Information provided by various external sources

Conveyancing Index is the UK's leading conveyancing quote comparison service. Thousands of satisfied customers save money by instructing discounted rates from the best conveyancers in the UK. We carefully select our partners and secure exclusive discounts for our online conveyancing fees that are not available if you were a high street customer. All of our partner property solicitors and conveyancers are regulated by the Solicitors Regulation Authority or the Council for Licensed Conveyancers. They are fully insured, credit-checked and experts in their field so that you get the best value conveyancing and the highest level of service.

Conveyancing Index

Written by the company

Exclusive Fee Discounts From The Best Conveyancers
We work hard to secure significantly discounted fees from the fastest, most efficient conveyancing solicitors in the UK.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(7,236)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and easy to use.

Debbie Matthews dealt with me and was extremely professional, polite and explained the process very clearly. I was a little reluctant to use an on line service, but I would definitely recommend this service after my experience.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Debbie has been incredible and very…

Debbie has been incredible and very responsive. I have used conveyancing index for many many years and can honestly say their price, service and professionalism is top tier. I will always use them.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient Debbie

Debbie was efficient in calling me to explain the service offered and what all the different facets cost, with time frames. I was able to instruct with confidence, and look forward to a smooth free conclusion.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Website is easy to use and quick

Website is easy to use and quick, quotes are well explained and simple process to instruct. Debbie Matthews contacted me by phone to proceed, she was very professional and a pleasure to speak with

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Useful quote and referral service

Useful range of quotes provided from actual conveyancing legal firms, not just brokers or third parties. I did my own research on each of them and selected the one I felt most comfortable with - not the cheapest but they had good reviews on multiple forums. Once confirmed I received a call from Stacey who was super friendly and helpful in walking me through the next steps. Their referral fee is included in the quote I received, so no nasty surprises or hidden fees. Only just confirmed so a way to go yet but so far very helpful and saved me some time.

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

So glad I took the call from the lovely Stacey, I told her we wanted local and she did not push, just offered to send a quote for me to compare. Once I got the local quote I was thrilled to have the comparison in my inbox as it was less than half the price. When I instructed the team, Stacey called me straight back and was really great, very helpful. Thank you Stacey

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Chandrika provided wonderful service

Chandrika provided wonderful service. She was exceptionally pleasant on the phone, handled everything seamlessly, and made me feel totally comfortable asking anything. Highly recommended!

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

Competitive quotes and fast service

Debbie Matthew’s was super helpful when she called. Quotes were provided quickly. I never felt that there was a push to sell. I was fully informed of the prices and how the pay structure worked, along with what was covered within the price quoted.

The thing I appreciated most, was being left to think things over with no pushy follow up calls.

I was able to get a very competitive price with a fast turn around. Thank you.

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

What an easy service.

What an easy service.
Debbie was a delight and patiently walked us through the process, offering good advice.
This is the second time I have use the service and each time Debbie has been a star!

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Courtney was brilliant. She was professional, engaging and happy to answer my questions. The quote you're given includes the finding fee so there are no hidden costs.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

No-brainer

I contacted the Conveyancing Index and spoke to Debbie Matthews. I was selling a property in Gloucestershire but, as I live in Northern Ireland, had to use a solicitor on mainland UK. I had been quoted £1,600 for conveyancing by a firm in Gloucestershire. Debbie's quote was £600, so it was a no-brainer! Excellent service from Debbie. Thank you.

February 20, 2026
Unprompted review

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