Coolutils Reviews 

154
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the software for making document, audio, and email conversions exceptionally fast, simple, and reliable for daily professional tasks. Users often emphasize the outstanding customer service, pointing out that support representatives respond rapidly and offer clear, effective solutions to any technical questions. However, some customers mentioned minor challenges, noting that trial versions include watermarks on pages, certain files experience initial compatibility hurdles, or specific image names are not fully recognized. Despite these occasional hurdles, users remain deeply appreciative of the dependable tools and the dedicated assistance provided over the years.

What people talk about most

Product

Users describe positive interactions with product, highlighting that programs like Total Audio Converter and... See more

User experience

Customers had positive experiences with user experience, highlighting that the software is simple, efficient,... See more

Response time

Reviewers highlight positive aspects of response time, noting that support responds super quickly to queries... See more

Service

Clients share positive opinions on service, highlighting quick handling, effective support, and a strong... See more

Customer service

Consumers find customer service to be positive, expressing heartfelt gratitude and complete satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I raised a problem with converting a PDF in landscape. It was fixed on 30/08/26, however I had sent the wrong example file. I resent it with all correct data and within hours, it was corrected and a... See more

Rated 5 out of 5 stars

Their email converters have made my life so much easier! As a paralegal, I constantly have email folders from client that we need to convert and review for use in litigation. This software has cut the... See more

Rated 5 out of 5 stars

I purchased Total Mail Converter Pro to archive several years of emails into PDF's for easy storage and distribution. I found the product did the task admirably and it fully met my expectations. I co... See more

Rated 5 out of 5 stars

I had two old photos in my genealogy files that were PDD files and was unable to view them. I searched for a converter and found Coolutils. I took advantage of their free converter and was able to con... See more


Company details

  1. Software Company
  2. also in
  3. Computer Accessories Store

Information provided by various external sources

CoolUtils offers a variety of utilities addressing audio and image file converting. Convert FLAC to MP3, turn RAW photo to TIFF, we have a solution for each conversion task. All Coolutils apps have powerful engines to process thousands of files in one go.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

A fantastic solution we found online…

A fantastic solution we found online for splitting PDF files by barcodes. None work better than CoolUtils. Their development team even added a GAP improvement feature to the PDF Splitter application. Excellent team.

November 3, 2026
Unprompted review
Rated 5 out of 5 stars

My best international shopping experience

I purchased products from this company, Total HTML Converter. At first, it didn't work for my files (its writing was not very mainstream and its size was surprisingly large). But when I contacted this company, they quickly provided me with a solution, which even took less than 24 hours! This is completely amazing greatness. My surprise is indescribable. They saved me and my work this month and allowed me to complete the tasks before October is completely over. Now I have heartfelt gratitude to this company. Wishing you all a prosperous business!

October 31, 2026
Unprompted review
Rated 5 out of 5 stars

Continuing Customer

Been using this software since 2005 and it's so easy to use. Support responds super quickly to queries.
Top product.

October 28, 2026
Unprompted review
Rated 5 out of 5 stars

Total Movie Converter

Thanks Coolutils , I was trying to Revive Total Movie Converter, which I had uninstalled 10 + years ago. Emailed Coolutils who offered several options, and I went with an updated purchase at reduced price.
Installation simple, the program works great for changing media types, and great customer service.
I would recomend them.

October 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Archiving emails

When I have documents in my file-system and mails regarding those documents it is my wish to have documents and mails at the same place. The first step is to save a mail as a document, in my case the extension is eml. The next step is with TotalMailConverterPro: converting eml to docx. There are sufficient means to define the output and I am pleased by the appearance of the Word-document. In case of replies I can cut off older parts of the mail in the Word-document. Word can save the result as a pdf. Eventually the whole correspondence can be concatenated to one pdf.
Many mails are essentially webpages received as mails. To archive those as a file TotalMailConverterPro can convert from eml to html. The resulting file shows the headers and the unchanged webpage.
TotalMailConverterPro allows me to archive mails as readable documents. No mails remains in my email-client.

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

Had an issue with merging files

Had an issue with merging files. I contacted support and within 2 hours had a response and they were able to correct the problem with an update. rare to get such quick and efficient service. Wish all tech companies were this good.

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Their email converters have made my…

Their email converters have made my life so much easier! As a paralegal, I constantly have email folders from client that we need to convert and review for use in litigation. This software has cut the time for converting to .pdf so that I can spend more time reviewing the content. Can't recommend their software enough

October 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Wanted to save emails to a USB drive…

Wanted to save emails to a USB drive and did not want to deal with the Microsoft gobblygook, so I downloaded Coolutils mail reader and works great. I had a question and got an answer back the same day. The software and support is very good.

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

PDF merger

PDF merger - Table of contents- was not translated in the selected language. After contacting Coolutils they fixed the issue within few days and released new version of the tool with the right translation. Excellent service! And above all, a great tool.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Three Years of Successful Experience with CoolUtils

Hi,

I have been using CoolUtils products for more than three years, and my experience has been very positive.

The software has consistently met our business requirements and has helped us automate several processes in our daily operations. The products are reliable, easy to use, and have provided excellent value for our organization.

What stands out the most is the support team. Their service is highly effective, with quick responses, excellent follow-up, and a strong commitment to finding the best solution whenever an issue arises. During our recent printing and scaling investigation, the team worked closely with us until the issue was fully resolved.

As a customer, I am very satisfied with both the products and the support services provided by CoolUtils. I would like to thank the entire team for their professionalism, dedication, and customer-focused approach.

October 7, 2026
Unprompted review
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Rated 5 out of 5 stars

I purchased Total Audio Converter in…

I purchased Total Audio Converter in 2011. I have used that more than any other software on my computer. It has always been reliable with no issues whatsoever. I got a new computer with Windows 11. I had an issue with the install. I notified them and in less than 60 minutes, they figured out the issue, fixed it, and in just a few hours, they had it fixed, and I had my install. Highly recommended. The customer service was excellent, reminded me the way businesses operated years ago.

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Best batch PDF to CSV processing in landscape

I raised a problem with converting a PDF in landscape. It was fixed on 30/08/26, however I had sent the wrong example file. I resent it with all correct data and within hours, it was corrected and a new release available with the output reflecting exactly what you would get using Excel. Great communications. Great tech support.
If you need batch PDF conversion, this will do it and do it well!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

As an expert witness with an…

As an expert witness with an arbitration submission looming the lawyers sent me a download of emails to review in .msg format with attachments – the deadline was not postponed! I remember purchasing a lifetime license for Total Mail Converter back in 2018, so I immediately deployed the application to save the day – TMC processed the data set but watermarked every page with “trial version”. My assumed registration code failed to resolve the problem. Contacted CoolUtils immediately and they responded - same day 20-Aug-26 at 11:27 – problem solved. Thank you Total Mail Converter support team.

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

These guys are fantastic

These guys are fantastic, don't let the reasonable pricing scare you. Their products are the real deal! I have been partnered with them for 10 plus years and it is my secret weapon.
I could go on and on; just try them, you will not be disappointed.
Bonus! they sometimes custom develop !!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work Coolutlis

Coolutlis have gone way beyond the normalisation levels of customer service . They have not only been prompt but so personalised and keen to assist that any customer would consider being loyal and a repeat customer.
Products are what they advertise them to be.

Money well spent .

Keep it up and keep it going Team Coolutlis

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Simple to use software that delivers what's promised!

We have recently updated Total PDF Converter to newest version. We receive some documentation for our products in the form of separate pdf's, up to 800 hundred for one product. Printing took a couple of days clicking, finding the wanted one was a tedious task. Total PDF Converter joins them in one pdf in a matter of minutes and few clicks, many possibilities like adding a footer with product description, page number, number of pages etc. And that is only one of the functions!

August 3, 2026
Unprompted review

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