We had been looking for the right property in Rustington for a while and Cooper Adams found the house for us. We initially dealt with James and then Sophie for most of the buying process …… both were... See more
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The cooper Adams Rustington office provided exceptional service. We were always kept informed on the progress of our sale and given professional advice. Someone was always available to talk to and... See more
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We are more than happy with our experience with Cooper Adams and their recommendation of solicitor. In fact I can say it has been the best move we have ever done. Our property was sold within 3 days... See more
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The team at Cooper Adams Rustington persevered to get my flat sale through. After two buyers pulled out several months into the process, the third sale went through thanks to Sophie chasing at ev... See more
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Company details
Written by the company
Cooper Adams is an independent estate and letting agent with offices in East Preston, Angmering and Rustington, serving clients across Ferring, Littlehampton, Rustington, East Preston, Angmering and the surrounding West Sussex coast. Established in 2004, our aim has always been simple, provide the kind of service we would want to receive ourselves. Buying, selling or letting a home can feel uncertain, so we focus on clear communication, honest advice and a process that helps people feel more secure throughout their move. Our team combines deep local knowledge with modern marketing so every home reaches the right audience and achieves the strongest possible result. At Cooper Adams, we do things differently to protect sellers, buyers, landlords and tenants. We reduce fall throughs with reservation agreements, helping create more secure sales for everyone involved. Our focus on upfront information and transparency helps buyers make confident decisions earlier, leading to faster and smoother transactions. Every home benefits from a professional video tour which maximises exposure, attracts better buyers and often leads to stronger offers. We also provide regular feedback, careful buyer vetting and consistent communication so our clients always know exactly what is happening with their sale or let. We are proud to have the highest Google ratings in the BN16 area, reflecting our commitment to exceptional service and the experience we provide for our clients. Beyond property, we actively support our local community and charities, giving back to the area we serve. For landlords, we also offer a free rent guarantee, helping make lettings hassle free and more secure. If you want an estate agent who delivers results rather than empty promises, we would be delighted to help.
Contact info
Sea Road 35, BN16 1JN, East Preston, United Kingdom
- www.cooper-adams.com
4.6
Excellent
32 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Helpful proactive Estate Agent
We had been looking for the right property in Rustington for a while and Cooper Adams found the house for us. We initially dealt with James and then Sophie for most of the buying process …… both were very helpful and did all they could to make things go smoothly.
October 29, 2026
Unprompted review
Reply from Cooper Adams
Thank you, Jon, for your lovely review. We’re so pleased we found the right home for you in Rustington. Buying a property can sometimes be stressful, so it’s wonderful to hear that James and Sophie helped make the process run smoothly. We really appreciate your kind words and wish you every happiness in your new home.
Shaun and the Cooper Adams team
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Fantastic team
Fantastic team, consistently great at communicating with us at every stage of our first house purchase. We mostly worked with Kizzie but our experience with the whole team was extremely positive. Highly recommend!
September 25, 2026
Unprompted review
Reply from Cooper Adams
Thank you, Bea! Buying your first home is such a big moment, and we’re so pleased you felt supported throughout. We’ll pass your lovely words on to Kizzie and the whole team. Wishing you lots of happiness in your first home together!
Downsizing
We are more than happy with our experience with Cooper Adams and their recommendation of solicitor. In fact I can say it has been the best move we have ever done. Our property was sold within 3 days and did not even have time to reach the internet. The video and pictures were excellent.
September 23, 2026
Unprompted review
Reply from Cooper Adams
Thank you so much for the lovely review. Selling within just 3 days, before the property even reached the internet, is exactly the result we want for our sellers.
It is also great to hear you were so pleased with the photos, video and solicitor recommendation.
The whole team work closely together on every sale, with plenty happening behind the scenes to make sure everything runs smoothly.
We are delighted the move worked out so well for you and wish you every happiness in your new home.
The cooper Adams Rustington office…
The cooper Adams Rustington office provided exceptional service. We were always kept informed on the progress of our sale and given professional advice.
Someone was always available to talk to and we’re always willing to chase for responses and updates.
We would use coopers Adams services again and highly recommend them.
A special mention for Chris & Sophie - thank you
July 31, 2026
Unprompted review
Reply from Cooper Adams
Thank you for such a kind review and for recommending us.
Chris and Sophie will really appreciate the special mention. James was also supporting the sale throughout, with the whole Rustington team working together behind the scenes to keep everything moving and make sure you were always kept informed.
Good communication and being available when needed are hugely important to us, so it is lovely to hear that came across.
Thank you again from James, Sophie, Chris and the whole Rustington team.
Perseverance
The team at Cooper Adams Rustington persevered to get my flat sale through. After two buyers pulled out several months into the process, the third sale went through thanks to Sophie chasing at every stage.
As I live abroad this was particularly helpful.
When the other sales fell through I had no hesitation in staying with Cooper Adams and each time a new buyer was quickly found. Good communication is their strength. Thank you to the whole team.
June 4, 2026
Unprompted review
Reply from Cooper Adams
Thank you so much for your lovely review and for trusting us with your sale.
The team worked incredibly hard chasing everything through and keeping you updated, especially with you living abroad.
It was a real team effort too, with James supporting things behind the scenes and everyone at Rustington working together to keep things moving.
We really appreciate your kind words and your continued trust in the whole team.
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Rustington Cooper Adams
James, Sophie, Chris and all of the team at the Rustington office are always on hand to help progress a sale along. Excellent communication and first class team.
March 2, 2026
Unprompted review
Reply from Cooper Adams
Hi Stephanie,
Thank you for taking the time to leave such a kind review. I’m really pleased to hear that James, Sophie, Chris and the rest of the Rustington team kept you well informed and helped keep everything moving along. Communication is something we work hard on, so it means a lot to hear that it made a difference to your experience.
Thanks again for your support, we really appreciate it.
Shaun Adams
Managing Director, Cooper Adams
Resevation agreement is a scam
Resevation agreement is a scam, it is supposed to protect both the seller and buyer, but that hasnt been my experience. When the survey shows a lot of expensive problems, you can't pull out of the agreement, with out incurring extra costs for a house that you are no longer going to buy.
October 20, 2025
Unprompted review
Reply from Cooper Adams
Hi Chris,
I’m sorry you were disappointed with the reservation agreement and I understand why concerns raised by a survey can be stressful.
The purpose of the agreement is to give both buyer and seller greater certainty, while still allowing genuine problems with the property to be investigated properly.
In this case, the concern raised related to the roof. We helped arrange for a roofer to inspect it and the conclusion was that minor works were required rather than a full roof replacement. The seller then agreed to pay for those works in full.
We therefore did everything we could to investigate the concern and find a practical solution that protected you as the buyer. Once the seller had agreed to rectify the identified issue, there was no unresolved defect preventing the purchase from continuing.
A reservation agreement does involve commitment from both sides, which is precisely its purpose. Without that commitment, a buyer or seller can withdraw after the other party has spent considerable time and money on the transaction.
I appreciate that you remain unhappy with the outcome, but I do not believe it is fair to describe the agreement as a scam. The terms were provided before signing and, when your survey raised a concern, we helped investigate it and secured agreement from the seller to put the issue right.
We genuinely wanted the purchase to proceed successfully for both you and the seller.
Shaun Adams
Managing Director
Cooper Adams
They have been so helpful from start to…
They have been so helpful from start to finish i have never come across such a helpful and friendly estate agents like these.
November 14, 2025
Unprompted review
Reply from Cooper Adams
Thank you so much John
Quite simply the best estate agent…
Quite simply the best estate agent experience we have ever had. Went over and above and were pivotal to ensuring everything went through. Proactive and always helpful. A really friendly and professional team. Huge huge thanks to Chris especially for all his hard work
September 26, 2025
Unprompted review
Reply from Cooper Adams
Thank you Linda
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Good experience from start to finish
September 25, 2025
Unprompted review
Reply from Cooper Adams
Thank you Kate
Cooper Adams, Rustington
From the outset the sale service of 5, The Parkway has been second to none, all of the team, Chris, James, Sophie and Harry have been so helpful as they persevered to sell the property. They have always done what they said they would do and their communication has been great. They have done their utmost to secure viewings and have always fed back to me the result of those viewings. Once an offer was received and accepted they then liaised between all parties professionally and courteously.
My thanks to you all
Kevin
July 8, 2025
Unprompted review
Reply from Cooper Adams
Hi Kevin,
Thank you so much for your kind words.
We're really pleased to hear that you were happy with the service from the team at Rustington. Chris, James, Sophie and Harry will be chuffed to know their efforts made a difference and that you felt supported throughout the whole process.
We really appreciate you taking the time to share your experience. Wishing you all the very best for the future.
Warm regards,
Shaun and the Cooper Adams team
Great experience
We were considering purchasing a new-build buy-to-let, but with busy full-time jobs were unsure whether the rental return would be worth the time and inevitable aggravation of managing it! We researched fully managed services as offered by agents in the area, and Cooper Adams’ was far more comprehensive than the others; we also liked the rent and legal protection cover. We were put in contact with Sam and, well, the rest is recent history - we went ahead with the purchase, Sam was all over it as soon as we completed, and tenants were in within 6 weeks! Also, as we’re not local, we were having difficulty getting the developer to get on with remedying the snagging - Sam took over, chasing the developer, and within 5 weeks later the snagging was all sorted! Sam is very responsive, pro-active and, as shown with our developer, works miracles! He’s lifted such a weight off our shoulders there. We would certainly recommend Sam and Cooper Adams to anyone else with investment properties wanting a hands-off, hassle-free experience.
June 19, 2025
Unprompted review
Reply from Cooper Adams
Thanks so much for your kind words. We’re really pleased you decided to go ahead with the buy-to-let and that our fully managed service has made the whole process smoother for you. Sam works incredibly hard to take the stress off our landlords, and it's great to hear how quickly everything came together — tenants in within 6 weeks and snagging sorted too! We’ll make sure he sees your feedback. Thanks again for trusting us, and we’re always here if you need anything else.
Professional and responsive to our…
Professional and responsive to our requests all along the property buying process
May 21, 2025
Unprompted review
Reply from Cooper Adams
Thank you so much for your kind words. We're really pleased to hear you found us professional and responsive throughout your buying journey. It was a pleasure to support you, and we hope you enjoy your new home. If you ever need anything in the future, we’re just a call away!
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Rustington
All the staff in the Rustington office, were very professional and courteous in selling my late father’s property.
March 14, 2025
Unprompted review
Reply from Cooper Adams
Thank you so much for your lovely review
Sam was very good in helping us find a…
Sam was very good in helping us find a place to rent. Lots of communication throughout, and quick to answer queries.
Also likes a bottle of rose!
Thanks Sam!
October 4, 2024
Unprompted review
Reply from Cooper Adams
Thank you for a lovely review
Sarah was amazing from start to finish
Sarah was amazing from start to finish. She cared and always wanted to do her best for me. She kept in touch the whole way through to make my purchase as smooth as possible. Thank you Sarah for helping me buy my dream forever home!
July 19, 2024
Unprompted review
Reply from Cooper Adams
Thank you for a lovely review
Operates with honesty and integrity - great service
I have worked with Shaun and his team for many years and they are always true to their word and very honest people to deal with, operating with a high level of integrity which is really important to me. I have always found communication to be quick and easy with everyone always going the extra mile. Would highly recommend to anyone wishing to sell or let in the area.
July 23, 2024
Unprompted review
Reply from Cooper Adams
Thank you so much Sally for your kind words
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Excellent service throughout
Excellent service throughout, we were updated constantly on everything. All the staff were very attentive and helpful especially Sarah who always put herself out to accommodate our several viewings.
July 23, 2024
Unprompted review
Reply from Cooper Adams
Thank you Sue for your five star review
We have just completed on a purchase of…
We have just completed on a purchase of a property in Rustington. The service we received has been amazing. Chris has kept us updated all the way through the process and spent time to chase the chain to ensure it all went through as smoothly and quickly as possible. Great service. Thanks so much Chris.
April 6, 2024
Unprompted review
Reply from Cooper Adams
Thank you for a lovely review
Not as good as their word!
Four months down the line of my purchase, I found out information that should of been passed on to me by Cooper Adams at the very start, that would of changed my mind about putting in an offer. Advice to anyone who enters into a Reservation Agreement with this company, before you sign, ask them if there is anything you should be made aware of about the sale, ie if there are any circumstances that may hold up the sale. Sadly, I had to pull out of this sale due to constantly being strung along. Luckily, I am receiving a refund of my Reservation Agreement, but only after I dealt with Gazeal direct. If you’re looking to buy a property from a company who will be transparent with you from the start, then Cooper Adams isn’t for you!
July 14, 2023
Unprompted review
Reply from Cooper Adams
Dear Helen,
I’m sorry your purchase did not work out and completely understand how disappointing this must have been.
I would however like to clarify an important point in your review. The seller’s circumstances changed significantly during the transaction. This was not something Cooper Adams was withholding from you at the outset.
As the situation developed, our team kept in regular contact with you and we have more than 100 recorded communications throughout the transaction.
Unfortunately, the seller’s personal circumstances eventually changed to the point where they were unable to proceed as originally intended. These were private circumstances and not something it would be appropriate for us to discuss publicly.
Your reservation payment was refunded as a result.
I appreciate that after investing four months in a purchase this was extremely frustrating. However, I do not believe it is fair to suggest that Cooper Adams deliberately withheld information or was not transparent with you.
Neither you, the seller nor our team wanted the transaction to end this way, and I am genuinely sorry that circumstances ultimately prevented the purchase from completing.
Kind regards,
Shaun Adams
Managing Director
Cooper Adams
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