Copaindevin Reviews 

249
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the glasses, noting their stunning design and premium packaging which make them truly wonderful presents for wine lovers. People also mention that the customer service team is exceptionally helpful and friendly, ensuring communication remains smooth throughout the entire purchasing process. However, some people mentioned experiencing significant delivery delays and exceptionally long shipping times with their incoming packages. Consumers also noted that the protective storage cases can feel a bit heavy for hiking trips and that the delicate glassware requires careful handling.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and presentation, noting that items arrive... See more

Quality

Customers had positive experiences with quality, expressing immense satisfaction over the beautiful design,... See more

Order

Reviewers mention ambiguous feedback about order, noting that while some consumers received their purchases... See more

Service

Clients share satisfaction on service, frequently praising fabulous support, proactive communication, and... See more

Delivery service

People report ambiguous experiences with delivery service, as some customers praise the prompt arrival of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A beautiful surprise gift for us - we travel a lot by car and buy nice wines all over Europe so we are delighted with the elegance of the fine glass - the safe and sturdy "holder" and the way it wa... See more

Rated 5 out of 5 stars

Quality & Exceptional! These glasses are perfect for picnics, concerts or any outing! The quality is outstanding! I purchased for myself and friends for birthdays...they thought they were fabulous!... See more

Rated 5 out of 5 stars

Know how to look after their Customers. My order, Xmas present for a relative went missing in transit, despite the courier saying they delivered. The guys offered to send a repeat without any hesitati... See more

Rated 5 out of 5 stars

We ordered 2 sets of gold glass travel sets as gifts, when they arrived, they were better than we anticipated, they are beautifully packaged, classy and fine quality. I am now going to order some for... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(249)

172 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent communication/helpdesk

I ordered and at first there was some kind of a delay of sending the order to me. I mailed with Copaindevin and got immediate and helpfull answers to my mail. I was very pleased about the communication. And I think the product is really nice.

October 26, 2026
Unprompted review
Rated 3 out of 5 stars

Horrendous waiting times

Ordered mine on 6 September and still waiting for them to be delivered.
Very poor service

Finally received my glasses. The quality is very good and I received a complimentary cork screw as an apology for the delay. So all is well now.

October 26, 2026
Unprompted review
Rated 5 out of 5 stars

Problem promptly rectified

I made an order for a special gift and realised it had not been shipped. After I emailed with my problem I received a swift reply and apology. My order was promptly posted and I had it within a few days all the way over here in Australia, together with a gift of a corkscrew. All items were impeccably packaged and presented and the glasses of high quality. We are extremely happy with our purchase and the help received.

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful, Quality Product

A beautiful, quality product, backed by fabulous service! There's nothing like drinking a beautiful wine out of a beautiful fine glass. We even recently took them to New Zealand with us so we could enjoy our wine on our 4 week campervan holiday.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality products and…

Excellent quality products and exceptional customer service. When I contacted customer service since my order intended as a birthday gift was delayed due to the temporary unavailability of one item and therefore would be late for the birthday the team went out of their way to make sure that the items that where available were send in time for the birthday.

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great stuff, great support

After some problems in the beginning do to that I didn’t recognized that one part will be not for October delivered Avril made me a great offer with a nice replacement. Fed days after I got nice glasses for the road. One glass got a scratch and after a mail with a pic i received a replacement there for within in 3 days. Great support, great glasses and great others like corkscrew, ottlecap and glass polishing cloth. I‘m definitely will order again. Thanks for great support

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding quality

We ordered 2 sets of gold glass travel sets as gifts, when they arrived, they were better than we anticipated, they are beautifully packaged, classy and fine quality. I am now going to order some for myself, not because we need them, but because they are so lovely!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality Products

Excellent customer service, fast dispatch and exceptional quality products. Packaging and presentation was also first class. Our protected glasses and sealers now travel with us in our caravan. No more broken wine glasses or plastic cups! Highly recommended for travellers or anyone who enjoys the outdoors.

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Love these 🍷

Love these. Rocked up to our campsite and started to show them off to our friends only to find they had them as well.
This means we were all very happy campers 🏕️🍷

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

A perfect product

I really enjoy using this beautiful, delicate wineglass during my kayak and camping trips. It is the perfect product for me and my friends.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Gift Idea

Ordered as a special birthday gift. Customer Service were so helpful in ensuring that it arrived in the required time frame, the customer service alone was already above and beyond. Then when the package arrived, the quality and presentation blew me away, top quality! Highly recommend for any wine lovers out there who also enjoy the outdoors ⭐️⭐️⭐️⭐️⭐️

August 31, 2026
Unprompted review
Rated 4 out of 5 stars

Ordered Silver bundle with carry bag…

Ordered Silver bundle with carry bag light. When this had some production/delivery delay, and with us leaving on our holidays, they did a real effort to help us out ‘just in time’ with a different combi. And just looks Great. And with very stylish packaging if used as a gift. Recommendable !!

August 27, 2026
Unprompted review
Rated 3 out of 5 stars

Disapointing

"So I've tried this thing a bunch of times now, following the instructions. What they don't tell you is that you apparently need to pour some of your glass first before sticking this into the wine bottle. Skip that step and the bottle overflows. Not great. You also need to make sure the wine's already chilled beforehand — this thing barely cools the bottle, if at all. Another issue: by the time you've poured your first two glasses, the bottle's basically empty already. Which makes me wonder what the cooling rod is even doing at that point. So yeah, not really sold on this product."

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, high quality products. Bought the glasses and travel pouch for my husband and he is delighted with them. Looking forward to using them over the coming years.

July 24, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look