CopyArtwork.com Reviews 

36
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I’m writing this review to make a statement and to apologise to CopyArtwork. I previously left a negative review, but I wrote it in haste and out of frustration. Looking back, I realise th... See more

Rated 5 out of 5 stars

Copyartwork is absolutely amazing! I've been using them since 2008 with nearly 4000 designs! They are always on-time for delivery, even provided a few rush jobs I needed with short notice. Also, the p... See more

Rated 1 out of 5 stars

We are a small embroidery company that started in late 2025. We came across CopyArtwork, and they digitised it for us. Initially, they were excellent; we had no complaints. We even left... See more

Company replied

Rated 5 out of 5 stars

Well I guess the cat is out of the bag! This company has helped my little company out of jams. They're reliable, reasonable, versatile and quick. I have never in my several years of using them as... See more

Company replied

Company details

  1. Graphic Designer

Written by the company

At CopyArtwork.com we can do your job at a fraction of the cost of a full time graphic designer or a digitizer. We are a full time Vectorizing and Digitizing Company. Mostly used for the Screen printing, Printing, Sign and Embroidery Industries. We also have artwork design services that can assist individuals with their artwork needs, at a more affordable cost than hiring a graphic designer.


Contact info

4.2

Great

TrustScore 4 out of 5

36 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(36)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Apology

I’m writing this review to make a statement and to apologise to CopyArtwork.
I previously left a negative review, but I wrote it in haste and out of frustration. Looking back, I realise that my comments were completely unfounded and unfair. I was simply not patient enough to wait for the work to be returned corrected within the timeframe.

CopyArtwork are extremely professional and have always produced excellent work for me.

I have used other digitising companies in the past, and honestly, their work doesn’t come close to the quality of CopyArtwork’s work.

I have asked Trustpilot to remove my previous negative review, but unfortunately it is still being displayed, so I wanted to publicly correct the record myself.

I also want to make it clear that CopyArtwork have not asked me to write this. I have communicated with them, and although they apologised to me, I feel that it is actually me who should be apologising to them.

I am genuinely sorry for the unfair and negative comments I made. CopyArtwork have always provided me with excellent service and quality work, and I would happily recommend them to others.

August 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Copyartwork is absolutely amazing

Copyartwork is absolutely amazing! I've been using them since 2008 with nearly 4000 designs! They are always on-time for delivery, even provided a few rush jobs I needed with short notice. Also, the price has never changed. Try that in your business. If, which is rare, they make an error. I usually get a new file within 30 minutes. When I receive an email from another company asking to do a free design to show me how they do, I delete it! I'm not changing when nearly 20 years of a partnership has never let me down! - Rod

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

Poor Service

We are a small embroidery company that started in late 2025. We came across CopyArtwork, and they digitised it for us.

Initially, they were excellent; we had no complaints. We even left a very good review on Google because they were brilliant. However, we asked them to digitise a logo for us, and it was returned with errors. This has happened before, but they have always corrected it very quickly. On this occasion, they were slow to respond. We had a tight deadline. The company we were embroidering for had an event and needed their garments. We sent two emails over two days to CopyArtwork explaining we needed this fixed as it was urgent, and they completely ignored us.

We contacted another company to handle the digitising for us, and they completed it within a few hours.

CopyArtwork is based around the world, and it’s too expensive to call them, so the main contact method is email. If they don’t respond, then that’s all you have.

I advise anyone in the UK that CopyArtwork is not the best company to deal with.

We now have to pay twice for the same work due to their mistake, and they still charged me even after the correction was sent, by which time we'd already started the work. We had to work through the entire night purely because CopyArtwork let us down.

I cannot recommend Copyartwork.

March 14, 2026
Unprompted review
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Reply from CopyArtwork.com

Thank you for taking the time to share your experience. We are truly sorry that we let you down, especially after the positive relationship we had built with you previously.

We understand how stressful it must have been to face a tight deadline, particularly with your customer's event approaching. We sincerely apologize for the delay in our communication and for the impact it had on your business.

Since this occurred, we have made significant changes to our customer service operations, including transitioning responsibilities to a new manager and implementing improvements to help ensure urgent requests are handled more efficiently. While we cannot change what happened, we are committed to learning from this experience and providing a higher level of service moving forward.

Thank you again for your honest feedback. It helps us continue improving, and we hope to have the opportunity to better serve you in the future.

Rated 5 out of 5 stars

Fantastic photo editing work

I needed a new headshot and decided to try an AI app. Unfortunately, out of the 100 photos generated, only six were usable, and even the best one needed some serious editing. I searched online for a freelance graphic artist and discovered Copyartwork.com.

Originally specializing in vectorizing and digitizing artwork for printers, Copy Artwork also offers freelance photo editing services. They were able to take my AI-generated image and elevate it to a professional level. Setting up an account and uploading the image was quick and easy. I provided some basic directions, and they delivered the final edited photo incredibly fast.

The quality of the work exceeded my expectations. The pricing was fair, especially considering the level of talent involved. I was impressed with their responsiveness and efficiency. Overall, it was a fantastic experience, and I only wish I had more projects to send their way!

September 11, 2024
Unprompted review
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Reply from CopyArtwork.com

Thank you Emily! Pleasure working with you

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Rated 5 out of 5 stars

Very Long Time Customer

I have been doing business with CopyArtwork since their opening. The quality is always consistent and customer service is excellent.

November 6, 2023
Unprompted review
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Reply from CopyArtwork.com

Thank you Michael!!! :)

Rated 5 out of 5 stars

I haven been using Copy Artworkgreat digital services for…

I haven been using Copy Artwork for over three years now and recommend them to anyone who needs digital art services. They are very reasonably priced and offer fast service and great communication. I really appreciate the customer dashboard option where all of my past work is housed for easy access at any time.

February 2, 2024
Unprompted review
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Reply from CopyArtwork.com

Thank you so much! That is awesome you took time just to give us this awesome rating :)

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Rated 5 out of 5 stars

Well I guess the cat is out of the bag

Well I guess the cat is out of the bag!
This company has helped my little company out of jams. They're reliable, reasonable, versatile and quick.
I have never in my several years of using them as part of my go backbone, been disappointed. In the several years using them maybe twice I wasn't comfortable with the outcome, but they fixed it immediately. They make me feel like I am their only customer. Thanks CopyArtwork!!!

February 1, 2024
Unprompted review
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Reply from CopyArtwork.com

Thank you so much Christine! We love working with you and you're so kind to give us the great rating :)

Rated 5 out of 5 stars

We LOVE this site!!!!

We LOVE this site! We have used them for years. Great prices. Always very quick. I have never had any problems with the artwork or billing. I would totally recommend CopyArtwork.com to everyone!

January 1, 2024
Unprompted review
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Reply from CopyArtwork.com

Thank you so much Angel! That is very kind of you

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Rated 5 out of 5 stars

I've been with CopyArtwork for almost…

I've been with CopyArtwork for almost 10 years. They are great to work with and do really good work. The turnaround times are very consistent. I highly recommend.

January 29, 2024
Unprompted review
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Reply from CopyArtwork.com

Thank you Kevin! That is so kind!

Rated 5 out of 5 stars

Great company

Great company. I went with other digitizing companies and compared to them. Without a doubt are better. They reply right away if you need assistance.

January 29, 2024
Unprompted review
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Reply from CopyArtwork.com

Thank you so much Billy! I will pass the compliment on to our digitizing artists :)

Rated 5 out of 5 stars

Loving my chickadee card

I loved my chickadee card. It is beautiful, and looks exactly like the photo on the website. It arrived in just a few days. Extremely prompt service. I even got a handwritten thank you note from the seller. Very pleased with the card and the service.

January 29, 2024
Unprompted review
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Reply from CopyArtwork.com

Thank you Rosanne for the kind review :)

Rated 5 out of 5 stars

100% satisfied

Every time request a quote, it is very timely. The conversion/job has always been as I requested. I'm very pleased with your service.

January 29, 2024
Unprompted review
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Reply from CopyArtwork.com

Thank you Ray! We love working with you too :)

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Rated 5 out of 5 stars

From a cheap decal to a mother of pearl inlay

When my college roommate passed away, his wife wanted me to have his Martin guitar.

I got a top repair shop to restore it. We decided to an inlay that duplicated a funky 1940s "smiling skull" decal from my favorite uncle's vintage Martin. (Probably cost 35 cents at the Jacksonville Beach boardwalk.)

The request created a tough series of decisions caused by complex fabrication steps. With their expertise, Copyartwork led the way.

The inlay was mother-of-pearl, harvested from a green sea snail shell! The guitar tech needed a black-and-white template to cut the shell. He was going to expand the original image many times on an industrial pantograph.

I would hate to think what it would have been like without the stepping-stones that Copyartwork created, one after another! The work was beautiful, the bill was reasonable, the communication was tops.

February 20, 2023
Unprompted review
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Reply from CopyArtwork.com

I'm glad we got it right in the end :) Thank you for the rating!

Rated 5 out of 5 stars

Never Disappointed

I have used CA for a couple of my projects to vector some complex graphics and they have done a great and professional job every time.

- From Canada -

January 29, 2023
Unprompted review
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Reply from CopyArtwork.com

Thank you so much Eric! I'm glad :)

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