Correct Reviews 

832
•
TrustScore 4.5 out of 5

4.7

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Company details

  1. Hi-fi shop
  2. also in
  3. Appliance Store
  4. Electronics Store
  5. Interior Designer
  6. Wellness Center

Written by the company

Correct is 3 april 1940 opgericht en nog steeds een oer-Rotterdams familiebedrijf. U kunt bij ons in zowel de tradiotionele winkel aan de Ceintuurbaan 111 in Rotterdam en nu ook in de webshop www.correct.nl terecht voor uw elektronica aankopen: Hifi, televisie, computer, witgoed, keukenapparatuur, car-electronics, navigatie, sport- & marine elektronica en nog veel meer. * Vakkundige medewerkers met jarenlange ervaring in de elektronica-branche * Ook de winkel is 7 dagen per week open (m.u.v. 7 nationale feestdagen) * Gratis parkeren op eigen parkeerterrein tegenover ingang en openbaarvervoer stopt praktisch voor de deur * Voorraad-indicatie geldt voor zowel de winkel als de webshop Wilt u meer weten over het Rotterdamse familiebedrijf 'Correct' klik dan hier (https://www.correct.nl/historie.php)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

832 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(832)

645 reviews in the last 12 months

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Rated 5 out of 5 stars

Great prices and service

Great prices and service

An item was out of stock, so they let me know by email and asked if it was okay to split the deliveries. The separate packages arrived promptly just a couple of days apart.

Very satisfied.

June 19, 2026
Unprompted review
Correct logo

Reply from Correct

Dear David,

Thank you for your wonderful 5-star review. We are pleased to hear that you appreciated our communication regarding the stock situation and that the split delivery worked well for you. It's great to know that both packages arrived promptly and that you are very satisfied with our service.

We hope you enjoy your purchase and look forward to serving you again in the future.

Kind regards,

Team Correct

Rated 5 out of 5 stars

Great product from amazing customer service

Product meets all expectations. Customer service from Correct is outstanding, with people available on the phone to answer questions. Not only REAL (!) people, but extremely pleasant and knowledgeable and service oriented too. I actually arrived on Correct’s website a bit randomly, but will definitely come back as a primary source of nautical equipment from now on. You earned a very happy customer 👌

April 2, 2026
Unprompted review
Correct logo

Reply from Correct

Dear Mr Bruxelles,

Thank you very much for your detailed and excellent 5-star review. We are pleased to hear that the product fully meets your expectations and that you experienced our customer service as outstanding, both in terms of phone support and the expertise and service-oriented approach of our team.

We truly appreciate that you intend to use Correct.nl for nautical equipment going forward.

Thank you for your trust and we look forward to seeing you again at Correct.

Kind regards,

Family business Correct
Frans de Jong

Rated 5 out of 5 stars

Great service both from Sales and from the backoffice

I found an interesting network receiver (Cambridge Audio) at Correct, and in a telephone conversation, I got great recommendations for matching loudspeakers (KEF LS50 Meta). I went for a listening test, and was very well received. And left alone during the test. So I took the set home with me and I am very impressed with the sound quality - as promised. Afterwards I had an issue with the invoice as I paid NL VAT which was not necessary. But one simple mail to the administration was enough to settle the issue, including a VAT refund (which I hadn't even expected). So, I can wholeheartedly recommend Correct both for the sales experience and the backoffice.

December 24, 2025
Unprompted review
Correct logo

Reply from Correct

Dear P. Willaert,

Thank you very much for your kind and detailed review.

We are glad to hear that you experienced our sales advice, listening session and backoffice support as positive, and that the Cambridge Audio and KEF LS50 Meta combination meets your expectations in terms of sound quality.

It is also good to know that the VAT issue was resolved quickly and to your satisfaction. We always aim to make both the purchase and the aftersales process as smooth as possible.

Thank you for your recommendation and your trust in Correct.

Kind regards,

The Correct Team

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Rated 2 out of 5 stars

I bought a Sonos Roam 2 from Correct…

I bought a Sonos Roam 2 from Correct B.V. and the battery completely died after less than a month of normal use. I followed the return procedure and sent it back on March 26th, including all requested documentation. Since then: total silence. No confirmation of receipt, no update, and no reply to two follow-up emails.

This kind of issue makes me wonder whether the item I received was truly new or perhaps refurbished without disclosure. At the very least, the company should communicate — especially when a product fails so quickly.

I am now considering escalating this case through official consumer protection channels.

April 22, 2025
Unprompted review
Rated 2 out of 5 stars

I bought a new product but received a refurbed one

Recently I bought an amplifier from Correct.nl online shop and it supposed to be a brand new product. Unfortunately when I received the package it was very obvious that the box was opened before and once I unboxed it I could see more signs of previous use. To be clear I am not against refurbed products but if you buy as new you should also receive a new product.

I already asked for a return & refund. The problem is that I need to carry a 11 kg package to post which could have been avoided if "Correct" was "Correct" with the product explanation in their website.

September 22, 2023
Unprompted review
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