Cosmeterie Reviews 

This company is a disaster. It's the second time I ordered something. They are getting paid in advance and they send an email the last minute that the deliver will be delayed. Last time after 3-4 times that they further delayed my order because they didn't have the products as they said I had to cancel the order. This time I ordered an Advent calendar and the took the money from September in order to send the order the 2nd of November and again they don't know when they are going to send the order. Today they told me 10days later but they are not even sure. I don't understand this kind of business. If you don't have something you can't sell it and keep the money for 1-2 months and don't deliver it. I really don't trust them anymore and I will never order from them again.

very very fast delivery! WOW.
unique beauty selection. yes, I would buy again.

I bought the StylPro Wavelength LED Face Mask, and it was faulty from the start - several LED lights don’t work, and the power cuts out every 30 seconds, making it impossible to use.

I contacted customer service in early February and only received one reply from Gabriela at Cosmeterie by niceshops GmbH, saying the issue had been forwarded to the responsible department. That was on February 6th. Since then, I’ve sent multiple follow-ups and heard nothing at all.

The company has completely ignored me for over two months. No resolution, no refund, no replacement. Totally unacceptable and unprofessional. I won’t be purchasing from this company again.

A special price was shown throughout the purchase, then charged at the original higher amount, and the promotional price disappeared everywhere.

I am located in Austria, ordered last night and already received my package today (national shipping for free). Great!

I have order a eye cream since the 25 of September 2021..
I have not yet to receive my purchase 😒..

I ordered this eye product the 30'th if august,
I havent recieved anything, neither do I hear anything!!

What is going on??????

If you can deliver, atleast hace the courtesy
To say do and return my € 52,29 to my banc account.
Im not awaiting a total of 4 months, to december to get a product that can be bougt
Elsewhere.
Worst customer service ever.

Lisetta Nava

I worried a little before the purchase because there was no reviews of this online shop on trustpilot - I see that mine will be the first one. I paid with PayPal just in case.
I bought Walden perfume which was on offer. There was no problem with the transaction. It came well packed. I also received a free sample. The perfume itself (See the Moonlight) is fantastic too.
I definitely come back for more shopping.