CosmicSlot Reviews 

455
•
TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

This is one of the slowest and poorly optimised websites I have ever had the misfortune of using. Games appear weirdly aligned meaning you sometimes can't see the balance and wins at the bottom. The... See more

Rated 1 out of 5 stars

Still waiting on withdrawals. They keep being cancelled. Had a large win yet I’ve only been paid out 650$ out of 15,000$ CAD. support doesn’t help they just tell you to email and then send a generic r... See more

Rated 5 out of 5 stars

Reward shops, the welcoming bonus , the gradual of these bonuse make excited and very symbols for who looking to get more adventurous and advanced , finally the loyal bonus will carry mistress with... See more

Rated 5 out of 5 stars

Cosmicslot is one of the best crypto casino Ive ever known when it comes to bonuses. They gave me so much free spins. This casino website is so easy to navigate. Their customer support are kind, under... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

Best online casino in EU countries, Canada, and New Zealand. +8500 of casino games. High RTP Slots +96%. Support 24/7 (German/English). Big Bonuses and Tournaments. VIP managers, and personal managers for players. VPN friendly.


Contact info

You should know

3.6

Average

TrustScore 3.5 out of 5

455 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 24 hours

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3.6

All reviews

(455)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Im hopefull to receive withdrawal but u guys got lots of bad reviews

Sent all tge right documents licence bills selfie etc to get verified waiting waiting then got email asking for more documents Really wtf red flag straight out so I sent em in all have been accepted by every other casino none ever do this I've got 1500 waiting to be approved went to do another withdrawal but said I couldn't as done my limit so I obviously played that 500 witch is why they do it so when will I get my 1500 so I can right a decent review but so far its been the worst experience I never take bonuses I deposited 50 fingers crossed I get paid

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

no problem depositing but issue withdrawing

I deposited approximately €50 through Binance Pay and was allowed to register, play, and use the platform normally without any warnings or restrictions.

However, when I attempted to withdraw, the casino raised issues regarding restricted-country eligibility, duplicate-account concerns, and KYC objections only after gameplay had already been allowed.

I am not disputing winnings or requesting compensation beyond my original deposit. I simply requested a refund of the deposited amount because I believe it is unfair to accept deposits and permit gameplay before later enforcing eligibility restrictions.

I attempted to resolve the matter directly with support and also through AskGamblers. The matter has now been escalated through the appropriate complaint channels.

I hope the operator reviews the situation fairly and resolves it professionally.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting on withdrawals getting frustrated

Still waiting on withdrawals. They keep being cancelled. Had a large win yet I’ve only been paid out 650$ out of 15,000$ CAD. support doesn’t help they just tell you to email and then send a generic response back with no real information.

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

Things here are super slow

Things here are super slow. The withdraw limit is set to 500 euro and you wait more than a week just for one withdraw to be approved, this of course is done on purpose. AVOID

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID

Ive used dozens of online casinos over the years and this has been the most frustrating of them all. Their online chat dont answer anything, just pass you off to other departments to deal with over email. It takes 3 days then to receive generic email responses which dont address the actual issue. They keep moving the goalposts on whats acceptable for KYC verification. They reject acceptable documents as per their request and then say oh it has to be this way or that way. Do anything they can to reject, delay and stop you cashing out. Its been the worst customer experience Ive ever had at any casino in 15 years. AVOID AVOID AVOID.

Update: I won 7k. Withdrawls limited to 500 a day but they take days to even process one cash out. They constantly delay and then say the finance department is "under pressure, please wait a little longer". They do this in the hope you lose the funds before you get them out of the casino.

Without doubt the WORST casino I have ever played at. Just a horrible experience from start to finish.

March 5, 2026
Unprompted review
CosmicSlot logo

Reply from CosmicSlot

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. This is certainly not the level of service we aim to provide.

Please note that verification procedures (KYC) are required for security and regulatory reasons. In some cases, additional documents or clarification may be needed to successfully complete the verification process.

Our team always strives to review requests as quickly as possible and provide updates through the appropriate department. If you still require assistance, please contact us at support@cosmicslot.com and we will gladly look into your case.

Kind regards,
CosmicSlot Team

Rated 1 out of 5 stars

Did not receive my withdrawal.

I have been completely verified, but still have not received my withdrawal after a week and a half. They say that the withdrawal has been reviewed and funds have been payed out, but they are waiting for the payment team to process it? This does not make sense to me. Sure seems like a huge scam and I will never get my money. Do not deposit with this casino if you ever want to make a withdrawal.

February 24, 2026
Unprompted review
CosmicSlot logo

Reply from CosmicSlot

Dear Alanna,

We’re sorry to hear about your concerns. Please note that withdrawal requests may take additional time depending on the payment provider and internal processing procedures, even after verification is completed.

If your withdrawal has been approved, it means the payment is in the processing stage. For a detailed update on your transaction, please contact us at support@cosmicslot.com
and our team will be happy to assist you.

Best wishes,
CosmicSlot Team

Rated 2 out of 5 stars

Slow and poorly designed

This is one of the slowest and poorly optimised websites I have ever had the misfortune of using. Games appear weirdly aligned meaning you sometimes can't see the balance and wins at the bottom. The search is also incredibly slow to load and finding the game you want is a nightmare.

I can't comment on withdrawals as I haven't tried that yet but avoid this casino.

January 3, 2026
Unprompted review
Rated 1 out of 5 stars

Scam! Steer away from this casino.

Scam!! They process their deposits under different MCCs to bypass any laws or gambling blocks a country may have. They do not process withdrawals and their support team is basically useless because they don’t answer for over a week. Do not use this casino!!

August 24, 2025
Unprompted review
Rated 1 out of 5 stars

Worst gambling site ever

Worst gambling site ever! NEVER EVER use this site please - they will eat all your money - at the start they bait you....
after you complite painfull verification then you will not get a single hit - 10000eur spend - got nothink!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great casino

Alot of good providers and easy to navigate homepage. I had a great time. Alot of good bonuses. Good support

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

What ever you do never ever play on…

What ever you do never ever play on this corrupt well not a casino a scam more to the point,honestly I've played on terrible casino but trust me this casino is corrupt from top to bottom talk about fake and cloned slots well I would probably say 99.99 percent of the games on this site are fake or clones,i think I played 10 to 15 spins on the slot big bass bonanza 14,000 spins on 1 euro stake hit 9 bonuses 2 euros I won off 9 bonuses,8 bonuses were all dead spins glitching when spinning freezing,shocking.i no 100 percent big bass games have a bonus guarantee 10x your bet Back not here you get 2 euros back off 9 bonuses I've sent my gameplay I recorded while playing to pragmatic see what they say.ive played a few other games on this site nothing but dead spins no bonuses zero.corruption at its best.trust me people these people set up these dodgy casino to scam people nothing less.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

This is scam website don’t ever play…

This is scam website don’t ever play this website because when you open account and I ask for ten time to close account and they don’t want to close it so I have a problem with that so never open and play in this website is a cam

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

few days ago i earned 275 euros and…

few days ago i earned 275 euros and sending the money,after some days i got nothing.so i get to my account on cosmic slot and miracally i cant find any withdraw and also my game history missing,i wrote to them many times to send me the history to prove to them that i have withdraw 275 euros but they refused,so imagine if they stole 275 euros what they will do to stronger players,so beware from this casino

March 31, 2025
Unprompted review

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