Cottonwardrobe Reviews 

I bought what was supposed to be a cotton shirt only to receive a very, very thin product that I was able to wear 2 times before it fell apart. Also, it was not made of cotton: That word is only part of their name. I would avoid at all cost!!

Hello. Please do not buy anything from Cottonwardrobe; it is absolutely not worth it. You will never receive what you see on their website and order , it’s essentially the same as throwing your own money into the trash. I made a mistake and purchase from them and after nearly 28 days, they first claimed that the( Evri postal service )had lost my package , When I finally received the order, I found that the quality and material of the item were so poor that they wouldn't even be good for cleaning a toilet. This is just my personal experience which I wanted to share , Thanks.

If there was anything lower, I would give it to them. I ordered on line pants with a dragon design. The article sent to me had a stain at the bottom and NO "care label" at all, which is a violation of Federal Law. They refused to give me a refund and offered me 20% off on my next order, after asking me to wait 5 days to get an answer on my request! I insisted on a refund. They offered me 40% off on my next order. Why would I order more from a company that gives terrible customer service and sells inferior merchandise?

Nice choice of new designs on mens clothes. Only ordered one item as I want to make sure size and fit are OK before I reorder. So far I like what I see.
Easy Buying and paying system.

Love the designs and Japanese art clothing. Where is the women’s collection?

You should tell shoppers outside the USA that purchases are to be made in US Dollars, this affects the price and wether you purchase the order after the currency exchange rate, your advertised is misleading.

I ordered two shirts. The sizing was incorrect. I ordered large mens and it is probably more like a XXXL shirt. I asked for a refund and they say "send it back and they will see if it qualifies for a refund". The address provided for return is in China. The cost to return the items is as much as I paid. Pointless to return them with no assurance of a full refund as well. I have emailed numerous times with no positive response to be reimbursed. This company is a total scam in my opinion. Also, the quailtiy of the product is highly questionalble. Not 100% cotton as advertised and more likely polyester. Total Scam.

Misleading Photos and Poor Product Quality

The pictures on the website are completely misleading. We ordered two robes expecting quality cotton products, but what arrived was far below expectations. The fabric felt cheap and synthetic, not like premium cotton at all.

The printed artwork looked low quality, and one robe even arrived damaged with a tear in the fabric. When we contacted the company, they offered only a $30 refund despite the problems with the order.

To make matters worse, their return policy puts most of the financial burden on the customer. Returning the robes would cost about $50 for an $80 order, and a full refund is not guaranteed.

Overall, the product quality, damage, and return policy made this a frustrating experience. I would not recommend this company. This is definitely a scam website.

The shirts I bought didn’t fit even though this is the standard size my husband always wears. The company refused to give a refund unless I shipped the shirts back but that would cost more than the original payment for the shirts. They wanted to only offer a discount toward another order. I will not be ordering anything else through them again.

The quality of the products are awful, i would not like to be near a candle wearing anything sold by Cottonwardrobe. I requested a refund by the returning the products but they would not accept a return of the product and full refund. They offered a 40% refund which I reluctantly accepted but several months down the line, I’ve not received it.

WARNING....
If you are considering buying anything from this trader think again.... DON'T DO IT.
About 3 months ago (23 July to be exact) I made a purchase because I liked their designs and the fact that they were err.... well...'cotton'! On arrival the designs were blurred, out of focus. Even worse, the material was 100% cheap synthetic. Definitely NOT COTTON. Unable to call them (no telephone number) I e-mailed them with a photo of the items along with packaging. They eventually offered me a 40% refund which I duly accepted. Since then (early August'26) I have contacted them no less that 8 times to find out what had happened to my refund. I was first told that it had been processed & paid.... not so. I was then told that there was a problem with their bank systems & the refund would be processed in a matter of 3-4 days...didn't happen. I was then told that the refund had to go through a routine internal review and would be processed in a matter of 3 working days....didn't happen. Five further enquiries all generated the same response: We are so sorry. We have expedited your refund and it will be paid within 3 days. This has been going on for 3 months now and I have reluctantly come to the conclusion that, despite promises of payment, they have no intention of making a refund and probably never did.
So..... potential customers.... Beware. Cottonwardrobe products are NOT cotton, the product & clarity of design is NOT as advertised and worse still their customer service is dreadful.
AVOID this trader like the plague...

Great purchase how long will it take to arrive in uk

I ordered a man's shirt. What they sent me was a horrible thin synthetic shirt that doesn't look anything like the photo. After 1 month I still haven't gotten my refund. They are in China so I have zero recourse. DO NOT BUY FROM THESE SCAMMERS

I forgot to add in the first order promotion .. sigh! Otherwise all okay.

This company is advertising a much better product then they are delivering. Not to mention delivery comes from China, which is also not disclosed! Once you receive the items, you will absolutely want to return them. However they stall and delay and try to frustrate you into keeping the garments. This is one seriously dishonest company!

easy to navigate your site
BUT WHY SEND ME ME CODE 15 IMEDIATELY AFTER MY PURCHASE -- WHY NOT APPLY IT WHEN I ORDERED

I ordered two shirts from Cottonwardrobe and the items received are very poor quality. They are poorly printed polyester shirts with significant differences from the photos shown on the website. I will never wear them they are so poor. On trying to contact them to arrange a return and refund all they offered me was a discount voucher on future orders!

The shirts were small even though I followed there list. I also bought two pants and they were poor prints nothing like the image on photos.

Really poor quality, not at all as advertised. Then, when I contacted the company and agreed to a percentage refund (because of my dissatisfaction) nothing was ever paid. Customer Service is a joke. Don't waste your money on this company.

I ordered two hats almost two months ago and I’m still awaiting delivery. I would think twice before buying anything from this entity.