The design team was really thorough in ensuring that the custom covers fit - they do. Production and delivery both happened quicker than anticipated (only 2-3 weeks - I was surprised and happy with th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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I had previously ordered covers for outdoor furniture from C&A and was pleased with delivery schedule and quality of product. So it was a no-brainer that when I needed bespoke cushion covers for outdo... See more
Company replied
My BBQ cover did not require customisation so ordering from the sizes available was easy. Communication was clear keeping me informed at all stages. A quality cover that is easy for me to... See more
Company replied
We ordered a pizza oven cover for an unusual machine and loved the clear dimension measuring instructions and diagram provided on the website. They even emailed us to confirm some details that they we... See more
Company replied
4.6
Excellent
425 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Excellent products!
After buying 3 products at different times, I can say that they are all great! Delivery can take a few days, but nothing crazy.
Very good quality stuff. I'm very happy with everything from Covers and All.
November 12, 2026
Unprompted review
Reply from Covers&all
Hi Marcelle, we're delighted to hear that all three of your purchases have met your expectations. It's wonderful to know you're happy with the product quality and overall experience. We appreciate your continued trust and support, and we look forward to serving you again!
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I have used Coversandall multiple times…
I have used Coversandall multiple times now. Great products and always made to measure, perfect every time!
November 9, 2026
Unprompted review
Reply from Covers&all
Hi Sam, it's wonderful to hear that you've chosen us for multiple purchases and that every made-to-measure product has been just right. Your continued trust means a lot to us. We truly appreciate your support and look forward to serving you again!
Great quality
Great quality, perfect fit. Whole process easy and very detailed so they got it perfect 👌🏽
November 12, 2026
Unprompted review
Reply from Covers&all
Hi Shelley! Thank you for your wonderful feedback! We’re glad to hear that you’re happy with the quality, perfect fit, and smooth ordering process. We truly appreciate your support and look forward to serving you again!
Amazing experience and even better product!!
From start to finish my experience has been nothing short from amazing! From ordering, entering my product specs, then to production where the team checked in with me to confirm specs (and handled my revised specs with such grace!) to delivery, I can’t recommend Covers & All enough! Plus the quality was as expected but better! The covers came with their own cover bag for easy storage! Can’t recommend enough!!
November 11, 2026
Unprompted review
Reply from Covers&all
Hi Anna! Thank you for your amazing feedback and recommendation! We're thrilled to hear that your experience was smooth from ordering to delivery and that our team handled your revised specifications with care. It's wonderful to know the quality exceeded your expectations and that you appreciated the complimentary storage bags. We look forward to serving you again!
Horrible company to deal with, I only gave 1 star because I could…
I only gave 1 star because I could offer a zero. Terrible company to deal with. No answer for x7 phone calls over two (2) weeks. Voicemail states that you can't leave a message and go to the website. No one responds after the 1st time. I would like to personally employ one of the staff 'Uzi Allen' that only replied twice, once for initial inquiry and 2nd time to say he was going to get back to me soon. I tried again placing two (2) website inquiries but only got crickets. I would like to get the best personal satisfaction in sacking him myself. However, I believe this person could be one of the owners, so good luck with that in the future for anyone that wants to deal with this horrible company !
DO NOT BUY ANYTHING FROM THIS COMPANY !
October 1, 2026
Unprompted review
Reply from Covers&all
Hi Max, we're truly sorry to hear about your frustrating experience and sincerely apologize for the difficulty you've faced in reaching our team. This is certainly not the level of service we aim to provide. We would appreciate the opportunity to investigate your concerns and make things right. Could you please email us at reviews@groupbayport.com with your order number and details of the issue? Our team will review your case and work towards an appropriate resolution. We genuinely regret the inconvenience caused.
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Another great deal....very happy with…
Another great deal....very happy with service and product. Thanks.
November 9, 2026
Unprompted review
Reply from Covers&all
Hi Laurie! Thank you for your continued trust and support! We're happy to hear that you're once again pleased with our products and service. We truly appreciate your feedback and look forward to serving you again!
Umbrella Cover
Really impressed with the great product quality and fast turnaround. The whole experience was smooth and efficient, and my order arrived quickly. Keep up the great work!
November 10, 2026
Unprompted review
Reply from Covers&all
Hi George! Thank you for your lovely feedback! We're pleased to hear that you're happy with the quality of your umbrella cover, quick delivery, and smooth ordering experience. We truly appreciate your encouragement and look forward to serving you again!
Easy to customise cushions
Easy to customise cushions . Great colour choice. Arrived on the date that was first stated . Very satisfied
November 9, 2026
Unprompted review
Reply from Covers&all
Hi Colleen! Thank you for sharing your feedback! We're glad you found the cushion customization process easy and enjoyed our colour options. It's great to know your order arrived as scheduled and met your expectations. We look forward to serving you again!
I have only had the covers for 2 days…
I have only had the covers for 2 days so I don’t know the overall quality against sun. They seem to be made very well. The only complaint I have is the placement of the POUCH that you store the bag for the covers on. It is sewn upside down. I asume it’s to keep water from collecting in the pockets during rain. But my covers fall out of that storage compartment in windy days. The pocket should have been sewn sideways to keep the bag secure. Or there should have been a flap with velcro to keep water out and the storage bag in. A slight design flaw.
November 6, 2026
Unprompted review
Reply from Covers&all
Hi Michele! Thank you for sharing your detailed feedback! We’re glad you’re pleased with the initial quality of your covers. We’re sorry to hear about the inconvenience caused by the storage pouch design and appreciate your suggestions for improving it. We’ll share your feedback with our product team for consideration. Thank you for helping us improve!
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Very happy with the service and covers…
Very happy with the service and covers supplied. Would recommend
November 3, 2026
Unprompted review
Reply from Covers&all
Hi Jean! Thank you for your kind feedback and recommendation! We’re pleased to hear that you’re happy with our service and the quality of your covers. We truly appreciate your support and look forward to serving you again!
Great company for bespoke covers
I had previously ordered covers for outdoor furniture from C&A and was pleased with delivery schedule and quality of product. So it was a no-brainer that when I needed bespoke cushion covers for outdoor chairs I immediately ordered from C&A. I am very happy with the new covers that were delivered promptly.
November 4, 2026
Unprompted review
Reply from Covers&all
Hi Ross! Thank you for choosing Covers & All again! We’re happy to hear that your previous experience gave you the confidence to order your custom cushion covers from us. It’s wonderful to know you’re pleased with the quality and timely delivery. We truly appreciate your continued trust and support!
Great cover poor delivery by Fedex
Service was outstanding however the same cannot be said for Fedex who gave me 30sec to get to the gate before they drove off. That aside we are very happy with our cover, it fits and looks great.
November 7, 2026
Unprompted review
Reply from Covers&all
Hey Clayton! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A perfect fit
A perfect fit. Great care taken to confirm the correct dimensions. The colour and materials used looks really great.
November 7, 2026
Unprompted review
Reply from Covers&all
Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Excellent communication
Excellent communication. They followed my design specs exactly and created a tailor made product for my car. Highly recommended.
October 7, 2026
Unprompted review
Reply from Covers&all
Hey Alex! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I went for the bespoke
I went for the bespoke - made to measure option and when they arrived they fitted exactly as ordered.
The logistics were very interesting - manufactured in India, sent to 3 different locations in India, then arrived in Italy, then France then China and finally to Sydney but arrived on time.
October 30, 2026
Unprompted review
Reply from Covers&all
Hi John! Thank you for sharing your experience! We’re glad to hear that your custom-made covers fit exactly as ordered and arrived on time despite their long journey. We truly appreciate your patience and support and look forward to serving you again!
Great company and service
Really easy to use the site to order the cover. Follow up questions to ensure i didnt want a more detailed cover and then delivery within a good time frame. Would definitely use again!
October 30, 2026
Unprompted review
Reply from Covers&all
Hi Cath! Thank you for your wonderful feedback! We’re glad you found the ordering process easy and appreciated our team’s attention to detail and timely delivery. It’s great to know you had a positive experience, and we look forward to serving you again!
Despite being warned off using this…
Despite being warned off using this company they arrived on time as ordered at a good cost. The finish inside was a bit rough but other than that they are good.
November 4, 2026
Unprompted review
Reply from Covers&all
Hello Vivienne! Thank you for sharing your feedback! We are delighted to hear that your order arrived on time and met your expectations in terms of pricing. We appreciate your feedback regarding the interior finish and will certainly take it into consideration as we continue working to improve our products and customer experience.
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Couldn’t be happier!
Couldn’t be happier!! Perfect fit for our outdoor lounge. Very well made sturdy fabric. I highly recommend Covers All
November 3, 2026
Unprompted review
Reply from Covers&all
Hey Karen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover fitted perfectly
The cover fitted perfectly and was of good quality and priced well. There were however a few loose threads which had not been snipped off and they caught in the zip. Excellent delivery time as it had come from India.
November 4, 2026
Unprompted review
Reply from Covers&all
Hey Lucinda! We are delighted to hear that you are pleased with our product and pricing. We will surely consider your feedback regarding the loose thread to help improve the customer experience.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure that your experience with us remains positive!
The design team was really thorough in…
The design team was really thorough in ensuring that the custom covers fit - they do. Production and delivery both happened quicker than anticipated (only 2-3 weeks - I was surprised and happy with that turnaround. The covers themselves appear to be of sturdy quality and they fit as expected, we added the elastic and the clips for security. Very happy at this stage :)
November 3, 2026
Unprompted review
Reply from Covers&all
Hey Lisa! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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