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CPAP Online Australia Reviews 

1,426
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,398 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy online ordering process and competitive pricing, often finding products more affordable. Many highlight the prompt and efficient delivery service, with items arriving quickly and well-packaged. People also appreciate the quality of the products received, noting they are as described and function effectively, supported by helpful advice and excellent service. However, some customers reported issues with incorrect or faulty products, including missing parts or items that did not fit. A few also noted dispatch and delivery delays, with some orders taking longer than expected.

What people talk about most

Product

People report positive experiences with product, often receiving exactly what they ordered, with many... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting prompt and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of online ordering and... See more

Price

Users describe positive interactions with price, with many reviewers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, frequently highlighting its quickness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciated this company's lower price offered compared to other CPAP providers. Often with these companies there is an assumption you can afford disability support either through retirement funds... See more

Rated 5 out of 5 stars

I recently purchased a ResMed AirSense 11. CPap machine and found it very easy to order online. The service was prompt as I received my machine within a week. I was able to make contact through t... See more

Rated 5 out of 5 stars

Website was clear and easy to use for ordering. Communication was excellent so I knew how my order was processing. Product arrived quickly and was well packaged. The 12v converter works perfectly... See more

Rated 5 out of 5 stars

After checking if this site was a scam or if genuine I proceeded with my purchase which was completed with ease. Communication has been excellent with follow up emails about shipping as well as usage... See more


Company details

  1. Medical Equipment Supplier

Written by the company

Finding the right CPAP equipment shouldn’t be complicated. That’s why we started CPAP Online Australia - to make your CPAP journey simple, supported, and stress-free. With years of hands-on experience in CPAP therapy and sleep apnoea, our team is dedicated to helping you find the equipment that truly fits your needs. We pride ourselves on expert advice, quality products, and exceptional service every step of the way.

Why Choose CPAP Online?

Written by the company

Free Shipping Over $100
Shop with confidence and save more when you spend $100 or more on our wide range of CPAP products.
Price Match Guarantee
At CPAP Online, we believe that quality sleep therapy should be both accessible and affordable. That’s why we’ve introduced our Price Match Guarantee Policy – so you’re always getting the best deal possible, without compromising on care and support.
Ongoing Support
Unlike some online sellers who simply sell you a product and move on, we’re here to support you throughout your entire sleep therapy journey. By choosing CPAP Online, you get not only a competitive price but also the reassurance of full warranty protection, reliable support, and ongoing care from a trusted Australian provider.

Contact info

Winter Sale

Get massive savings this EOFY, with up to 10% off storewide

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 36% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,426)

1,414 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Australia Post did no deliver the item item

Australia Post did no deliver the item, I had to pick it up from office, since it was after hours, I tried to collect it from outside locker but the app didn't work, a whole disaster! This was urgent as dad can not sleep without the mask. It had come in on Friday and I couldn't collect it till Monday!! Very disappointed with Aus Post

July 10, 2026
Rated 5 out of 5 stars

I ordered for my mom

I ordered for my mom. Best price deal and good service. Update via email timely to track the delivery. Also, 100% product working conditions. Mask is really good and soft on face. Easly, she can keep it for longer hours now and sleep well. Tx

July 8, 2026
Rated 5 out of 5 stars

Easy ordering

Easy ordering, pricing on sale items, delivery on time. Liked that as I was not home it was kept at my local Australia Post office outlet.

July 9, 2026
Rated 5 out of 5 stars

After researching for the cpap product…

After researching for the cpap product I required
on- line and in stores near by I found this company was the best value for money. I ordered the product and it arrived in a timely manner, and recieved a follow up email to find out if everything was satisfactory. Great service!

July 10, 2026

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