Crazyfox Casino 

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Rated 1 out of 5 stars

Very hard to withdrawal your money! Every time they ask for something else, even when the livechat says everything is fine. They ask for something else. Tried it for 3 times now, still need other docu... See more

Rated 5 out of 5 stars

Great site! A lot of variety on games and deposit options are fine. The VIP manager is easy reachable through Whatsapp. After sending the required forms cash-outs are quick and the 20% cashback is... See more

Company replied

Rated 5 out of 5 stars

To be honest, i have nothing to complain about crazyfox. Yes sure, there were times that I had to wait for my withdrawal and had to verify again after months of inactivity. But my VP Manager is al... See more

Company replied

Rated 5 out of 5 stars

CrazyFox is like all other casino’s. You win some, you lose some. Enough games to satisfy the needs of their customers, easy to deposit and withdrawal and some nice tournaments. My VIP-manager (Elia... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

Crazy Fox Casino is an online casino with a massive selection of games and a variety of promotions and bonuses. Players can easily access the casino instantly through most web browsers or enjoy the casino on the go from their mobile devices. Crazy Fox Casino is licensed by the Malta Gaming Authority.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very hard to withdrawal your money

Very hard to withdrawal your money! Every time they ask for something else, even when the livechat says everything is fine. They ask for something else. Tried it for 3 times now, still need other documents the next time. Never playing again over here

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

At start i write im concious and awaere…

At start i write im concious and awaere gambling and luck on casinos all kind are a risk for player. Few years ago i have opened account on this casino sometimes loose sometimes win also bigger amounts, cause of familly issues i needed to close accot for year. now i tried to reopen and i cannot cause "it still not time.to i can reopen " i think ok whatever but then each dayessages with some.sort of questions and again on the end ive read it cannot be reopened due to geographical issue where other casinnos die those restrictions even not appear in my browser with adnotation that in my country i may not play there, this casino opens very normal without problem, i say bullshit besides last time when i was able to play there yet, servers were laggy, i did bet jumped out fault from.server usualy bet in this case is caneled and you may roll again and money are added back to your account, but it wasnt happened after chat wit personell they didnt saw trouble wtf. 100e lost. Then few other issues weekely check whrre and how you earn money etc etc sending uploading documrntation. waste of time. only vip person wich lead me was really profesional there otherwise i would leave this trash long time ago.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Really like this casino !!

Really like this casino !!
specially the vip program
Special thanks to my vip manager Dayan he is a great personal vip manager and give me lot of treats
Thank you crazy fox en Dayan

March 1, 2025
Unprompted review
Rated 1 out of 5 stars

Casino is delaying to pay out my winnings ..

On October 12, 2024, I won an amount at Crazy Fox Casinos Online. Since October 12, I’ve been trying to get them to pay out my winnings. Each time, they delay the payout, doing so every 48 hours. They keep saying this is not right, or that is not right. First, I had to send in my payslips, then my bank statements. Then they claimed the amount I wanted to withdraw wasn’t correct, so I had to redo it. I have a VIP manager, Aston, who is doing absolutely nothing for me. I used to have a VIP manager named Dave, and if there was ever an issue, it was resolved immediately. I have been playing at this casino for a few years now and have never experienced problems with withdrawals before. I always received my payouts within 6 hours. But since October 12, I have been struggling to get them to pay out the money I won online. Every time, I have to submit something or something is not correct. To this day, they are refusing to pay out my money. I keep receiving the same standard response from my VIP manager: “It’s the department reviewing it, and they will pay you out.” I wouldn’t recommend anyone to play here anymore because they are not acting honestly. They want you to use that money to play again, but I won’t do that. I just want my winnings. All those times I, let’s say, lost, because I haven’t won anything there in a year, so I don’t play online as often anymore. If I lose, it’s fine. But now that I’ve won, they keep finding ways to delay my payment. It has really become a terrible casino. I’m so disappointed in how they’re treating me. I don’t deserve this, and I’m still waiting for them to pay me.

Update. To this day, I still haven’t received my winnings. I made €3,000 online on October 12th at Crazy Fox Casino. It has never been a problem to withdraw my money before, never. I have had payouts of €5,000, €3,000, €1,500, you name it. Now, I won €3,000. First, I was told that the amount was too large to cash out. Then, after 48 hours, they told me that I could only withdraw €2,500. Then I had to go through verification again. Well, I’ve already explained everything here. I’m cooperating every day in the chat or with the VIP manager. I keep getting the same standard response. Yes, my amount is being reviewed, my document is being reviewed. I have waited more than 48 hours multiple times. They don’t provide a clear answer as to why I haven’t received my winnings yet. Crazy Fox was always a good casino with the cashback, fair practices, and so on. I am truly very disappointed in them, because they are not giving a clear answer. I wonder, if I had won €50,000 online, how long it would take to get my money. This is €3,000. I want everyone to know that this could happen to you as well, because I have been a customer for years. I have never, absolutely never, encountered any issues. Whenever I won money, I always received it promptly. So, it could happen to you too, that if you win something, you end up waiting two weeks for your money. I will update when I have received my money. But as of today, I still haven’t received anything.

The winnings were paid 2,5 weeks after that date! Never ever have had this with them , the gave standard answers ! Very very very disappointed with them! I will never play there again .

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great casino with nice games

Crazyfox has a lot different nice games to play. The vip manager are great are 24/7 available. Different deposits method. Is a good casino :-), fast pay out

October 16, 2024
Unprompted review
Crazyfox Casino logo

Reply from Crazyfox Casino

Dear Customer,

Thank you so much for your kind words and positive review! We're thrilled to hear that you’re enjoying the variety of games we offer and that our VIP managers have been able to provide you with excellent 24/7 support.

We’re also glad you appreciate the range of deposit methods and our commitment to fast payouts. Your satisfaction is our top priority, and it’s wonderful to know we’ve met your expectations.

If there’s ever anything we can do to make your experience even better, please don’t hesitate to reach out. Thank you for choosing CrazyFox, and we look forward to continuing to provide you with a fantastic gaming experience!

Kind Regards,
CrazyFox Casino

Rated 5 out of 5 stars

Im happy with Crazyfox

I've never had any problems with crazyfox!! I have 3 favorite games there and win often!! Yes, sometimes you have the less fortunate days when you don't win anything...but you have that everywhere!! Customer service They are nice and if you are a VIP member you get your own VIP manager where you can also get nice bonuses. In short, I am happy with crazyfox!!

July 22, 2023
Unprompted review
Rated 1 out of 5 stars

1 ster is nog te veel

1 ster is nog te veel.
Uitbetalen echt waardeloos!! Ben nu al ruim 1,5 maand bezig om iets te krijgen. Wat ze allemaal vragen loopt tot aan het ongeloofelijke. Nog even en ze hebben mijn pincode nog nodig.
ECHT 1 STER IS NOG TE VEEL BLIJF WEG HIER
1 star is still too much.
Payout really worthless!! I've been trying to get something for over 1.5 months now. What they all ask is unbelievable. It won't be long before they still need my PIN code.
REALLY 1 STAR IS STILL TOO MUCH STAY AWAY HERE

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I have tried a lot of online casinos and have never had a bad experience here. The service level is amazing and the amount of games they offer is great as well!

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Very nice casino

Very nice casino. I being playing there for quit a wile. Nice options of playing and the cashout most of the time takes a couple of days

I recommend it a lot

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Security of personal information .

This casino has great customer service, they are quick to communicate and are great at dealing with problems, and they have enough patience to hear the customer’s opinion or problem.

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

Big sh... cashouts

In total I withdraw €11620,00
After over 2 weeks still on 'pending".
I think actually they are doing nothing.
I contact the "customer service", what they call it, daily.
Every day the same BS answer.
"The finance department is busy.
All cashouts are manually handled in a queue order"
Hahaha, so when it's my turn, with Christmas ??
€11620 is a big amount they hold it and hold it.
It's looks like scamming people, these are my winnings, my money.
This amount is worth to take a lawyer.
To be continued.

Update:
Well after 2,5 weeks, 10 emails and answering several questions and sending a screenshot of a deposit I got €10.000 paid.
But th there was still €1620 left in my Crazy Fox account. With this money I played more and went up to €3000 that I liked to withdraw.
Guess what ???
Yes...I have to sent prove of my bankaccount !! They want to see all the transactions I made in the last 6 months, so not only deposits to Crazy Fox, no they want to see everything.

WELL F...K YOU CRAZY FOX !!
That's privacy insulting, and against privacy law.
Only the the tax department I have to show stuff like that not to a casino !
Guys better not play in this casino,
when you win big you get only sh..

July 1, 2024
Unprompted review
Rated 3 out of 5 stars

Waiting very long for cashout

If you begin with playing they need a lot of information and things you will have to do.
If everything is accept there is no problem.
But now after winning a amount the money is pending for almost a week. I Don t receive the money I won.
Every day contact with them, but everyday no update.
I really don't understand and appreciate this

June 1, 2023
Unprompted review
Crazyfox Casino logo

Reply from Crazyfox Casino

Dear Karlijn,

Thank you for your feedback!

We are working hard to provide only the best support to our players, and we are sorry to hear about your experience.

Customer's satisfaction has always been our goal, and we would be happy to help you resolve your issue, and kindly ask you to contact our support team at support@crazyfox.com with more details regarding your case.

We are looking forward to hearing from you!

Best regards,
Crazy Fox Casino Team

Rated 5 out of 5 stars

I love to play at crazy fox casino…

I love to play at crazy fox casino because they offer a beautifull website with a huge amount of games and the slots spin very smooth without buffering beside that i must say that the way the employees and VIP manager are taking very good care for their customers. Another very positive point is the speed of the withdraws and deposits,after versification everything goes very smooth and without worries to reveive my winning .long story short, i am very happy with crazy fox casino and i can recommend everybody to take a chance at this fantastic casino!

May 25, 2023
Unprompted review
Crazyfox Casino logo

Reply from Crazyfox Casino

Dear Mirron Mirron,

Thank you for your feedback!

We are happy to hear that you've been enjoying your time with us. We thrive to inspire trust in every single one of our players, and your words mean a lot to us!

Wishing you lots of luck!

Warm regards,
Crazy Fox Casino Team

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