Very hard to withdrawal your money! Every time they ask for something else, even when the livechat says everything is fine. They ask for something else. Tried it for 3 times now, still need other docu... See more
Crazyfox Casino
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Great site! A lot of variety on games and deposit options are fine. The VIP manager is easy reachable through Whatsapp. After sending the required forms cash-outs are quick and the 20% cashback is... See more
Company replied
To be honest, i have nothing to complain about crazyfox. Yes sure, there were times that I had to wait for my withdrawal and had to verify again after months of inactivity. But my VP Manager is al... See more
Company replied
CrazyFox is like all other casino’s. You win some, you lose some. Enough games to satisfy the needs of their customers, easy to deposit and withdrawal and some nice tournaments. My VIP-manager (Elia... See more
Company replied
Company details
Written by the company
Crazy Fox Casino is an online casino with a massive selection of games and a variety of promotions and bonuses. Players can easily access the casino instantly through most web browsers or enjoy the casino on the go from their mobile devices. Crazy Fox Casino is licensed by the Malta Gaming Authority.
Contact info
Very hard to withdrawal your money
Very hard to withdrawal your money! Every time they ask for something else, even when the livechat says everything is fine. They ask for something else. Tried it for 3 times now, still need other documents the next time. Never playing again over here
At start i write im concious and awaere…
At start i write im concious and awaere gambling and luck on casinos all kind are a risk for player. Few years ago i have opened account on this casino sometimes loose sometimes win also bigger amounts, cause of familly issues i needed to close accot for year. now i tried to reopen and i cannot cause "it still not time.to i can reopen " i think ok whatever but then each dayessages with some.sort of questions and again on the end ive read it cannot be reopened due to geographical issue where other casinnos die those restrictions even not appear in my browser with adnotation that in my country i may not play there, this casino opens very normal without problem, i say bullshit besides last time when i was able to play there yet, servers were laggy, i did bet jumped out fault from.server usualy bet in this case is caneled and you may roll again and money are added back to your account, but it wasnt happened after chat wit personell they didnt saw trouble wtf. 100e lost. Then few other issues weekely check whrre and how you earn money etc etc sending uploading documrntation. waste of time. only vip person wich lead me was really profesional there otherwise i would leave this trash long time ago.
Really like this casino !!
Really like this casino !!
specially the vip program
Special thanks to my vip manager Dayan he is a great personal vip manager and give me lot of treats
Thank you crazy fox en Dayan
Casino is delaying to pay out my winnings ..
On October 12, 2024, I won an amount at Crazy Fox Casinos Online. Since October 12, I’ve been trying to get them to pay out my winnings. Each time, they delay the payout, doing so every 48 hours. They keep saying this is not right, or that is not right. First, I had to send in my payslips, then my bank statements. Then they claimed the amount I wanted to withdraw wasn’t correct, so I had to redo it. I have a VIP manager, Aston, who is doing absolutely nothing for me. I used to have a VIP manager named Dave, and if there was ever an issue, it was resolved immediately. I have been playing at this casino for a few years now and have never experienced problems with withdrawals before. I always received my payouts within 6 hours. But since October 12, I have been struggling to get them to pay out the money I won online. Every time, I have to submit something or something is not correct. To this day, they are refusing to pay out my money. I keep receiving the same standard response from my VIP manager: “It’s the department reviewing it, and they will pay you out.” I wouldn’t recommend anyone to play here anymore because they are not acting honestly. They want you to use that money to play again, but I won’t do that. I just want my winnings. All those times I, let’s say, lost, because I haven’t won anything there in a year, so I don’t play online as often anymore. If I lose, it’s fine. But now that I’ve won, they keep finding ways to delay my payment. It has really become a terrible casino. I’m so disappointed in how they’re treating me. I don’t deserve this, and I’m still waiting for them to pay me.
Update. To this day, I still haven’t received my winnings. I made €3,000 online on October 12th at Crazy Fox Casino. It has never been a problem to withdraw my money before, never. I have had payouts of €5,000, €3,000, €1,500, you name it. Now, I won €3,000. First, I was told that the amount was too large to cash out. Then, after 48 hours, they told me that I could only withdraw €2,500. Then I had to go through verification again. Well, I’ve already explained everything here. I’m cooperating every day in the chat or with the VIP manager. I keep getting the same standard response. Yes, my amount is being reviewed, my document is being reviewed. I have waited more than 48 hours multiple times. They don’t provide a clear answer as to why I haven’t received my winnings yet. Crazy Fox was always a good casino with the cashback, fair practices, and so on. I am truly very disappointed in them, because they are not giving a clear answer. I wonder, if I had won €50,000 online, how long it would take to get my money. This is €3,000. I want everyone to know that this could happen to you as well, because I have been a customer for years. I have never, absolutely never, encountered any issues. Whenever I won money, I always received it promptly. So, it could happen to you too, that if you win something, you end up waiting two weeks for your money. I will update when I have received my money. But as of today, I still haven’t received anything.
The winnings were paid 2,5 weeks after that date! Never ever have had this with them , the gave standard answers ! Very very very disappointed with them! I will never play there again .
Great casino with nice games
Crazyfox has a lot different nice games to play. The vip manager are great are 24/7 available. Different deposits method. Is a good casino :-), fast pay out

Reply from Crazyfox Casino
they are correct
Im happy with Crazyfox
I've never had any problems with crazyfox!! I have 3 favorite games there and win often!! Yes, sometimes you have the less fortunate days when you don't win anything...but you have that everywhere!! Customer service They are nice and if you are a VIP member you get your own VIP manager where you can also get nice bonuses. In short, I am happy with crazyfox!!
Great service and a great manager
Great service and a great manager. Always available and thinking along.
1 ster is nog te veel
1 ster is nog te veel.
Uitbetalen echt waardeloos!! Ben nu al ruim 1,5 maand bezig om iets te krijgen. Wat ze allemaal vragen loopt tot aan het ongeloofelijke. Nog even en ze hebben mijn pincode nog nodig.
ECHT 1 STER IS NOG TE VEEL BLIJF WEG HIER
1 star is still too much.
Payout really worthless!! I've been trying to get something for over 1.5 months now. What they all ask is unbelievable. It won't be long before they still need my PIN code.
REALLY 1 STAR IS STILL TOO MUCH STAY AWAY HERE
Great experience
I have tried a lot of online casinos and have never had a bad experience here. The service level is amazing and the amount of games they offer is great as well!
Excellent customer support
Excellent customer support, and great games. Fast deposit.
It is realiable.
Kim is my personal VIP person and he's…
Kim is my personal VIP person and he's the Best. Without him I would play in other casinoes. Just appreciate this dude and your casino
Teemu Toivonen
The casino in general is good yes but…
The casino in general is good yes but withdrawal could be bit faster but its good online casino
Very good vip program and they give…
Very good vip program and they give good presents.
Very nice casino
Very nice casino. I being playing there for quit a wile. Nice options of playing and the cashout most of the time takes a couple of days
I recommend it a lot
Security of personal information .
This casino has great customer service, they are quick to communicate and are great at dealing with problems, and they have enough patience to hear the customer’s opinion or problem.
Big sh... cashouts
In total I withdraw €11620,00
After over 2 weeks still on 'pending".
I think actually they are doing nothing.
I contact the "customer service", what they call it, daily.
Every day the same BS answer.
"The finance department is busy.
All cashouts are manually handled in a queue order"
Hahaha, so when it's my turn, with Christmas ??
€11620 is a big amount they hold it and hold it.
It's looks like scamming people, these are my winnings, my money.
This amount is worth to take a lawyer.
To be continued.
Update:
Well after 2,5 weeks, 10 emails and answering several questions and sending a screenshot of a deposit I got €10.000 paid.
But th there was still €1620 left in my Crazy Fox account. With this money I played more and went up to €3000 that I liked to withdraw.
Guess what ???
Yes...I have to sent prove of my bankaccount !! They want to see all the transactions I made in the last 6 months, so not only deposits to Crazy Fox, no they want to see everything.
WELL F...K YOU CRAZY FOX !!
That's privacy insulting, and against privacy law.
Only the the tax department I have to show stuff like that not to a casino !
Guys better not play in this casino,
when you win big you get only sh..
Waiting very long for cashout
If you begin with playing they need a lot of information and things you will have to do.
If everything is accept there is no problem.
But now after winning a amount the money is pending for almost a week. I Don t receive the money I won.
Every day contact with them, but everyday no update.
I really don't understand and appreciate this

Reply from Crazyfox Casino
I love to play at crazy fox casino…
I love to play at crazy fox casino because they offer a beautifull website with a huge amount of games and the slots spin very smooth without buffering beside that i must say that the way the employees and VIP manager are taking very good care for their customers. Another very positive point is the speed of the withdraws and deposits,after versification everything goes very smooth and without worries to reveive my winning .long story short, i am very happy with crazy fox casino and i can recommend everybody to take a chance at this fantastic casino!

Reply from Crazyfox Casino
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