CREATE Fertility - Bristol Reviews 47

I’m very happy with my choice of clinic at Create Fertility Bristol. From the beginning of my treatment, the staff have been absolutely amazing—so friendly, supportive, and professional. They made what can be a very emotional and stressful process feel much easier to go through.

A special thank you to Dr Sam Booth, who made me feel completely at ease on egg collection day. His calm and reassuring manner really helped settle my nerves, and I felt I was in very safe hands throughout the procedure.

I also had a day 2 embryo transfer, which I hadn’t really heard much about before starting treatment, but I trusted the professionals and their guidance. The team explained things clearly and supported me through every step.

My scans and bloods were done at Oxford with Bridget, and I honestly couldn’t have asked for a sweeter, more caring nurse—she absolutely smashed it. Thanks also to Angela for always being on the other side, answering all our queries and keeping everything running smoothly.

The only downside during my experience was some confusion with the embryologist’s report. After egg collection, I received a call updating me about my results, but the written embryo report said something completely different. Later that same day, the report was rewritten and I was told it had been a human error. While I appreciate the honesty and that it was corrected, it was quite shocking and worrying to get conflicting information during such an emotional process.

I’m currently in the two-week wait, which is understandably very nerve-wracking, but overall I’m still grateful for the care and kindness I’ve received from the team. The staff truly are wonderful, and I’m glad I chose Create Fertility Bristol for my treatment.

The whole team at Create have been fantastic every step of the way. They have made a challenging time feel easier and constantly made me feel supported and put at ease.
We cannot fault the staff or facilities.

All of the staff are really really friendly and professional at the branch I go to.

We had a bit of a bumpy start, with some back and forth over tests that we weren’t completely sure were necessary (we even went to a private doctor to double check), which delayed the start of the process. There was also some initial miscommunication with the patient coordinator, though that was later resolved. Another point to be aware of is that several costs aren’t included in the initial quote, and that came as a surprise to us.
That said, the staff — both in Bristol and Birmingham — are absolutely amazing. Dr Booth goes above and beyond to explain everything clearly and makes sure you feel heard. The nurses are outstanding; they’ve always been so kind, patient, and reassuring, even when I called multiple times for different reasons.
Once we had our embryos ready for transfer, everything was done at my own pace and with complete respect for my wishes and needs. When my second transfer finally worked, the team genuinely celebrated with me and made me feel cared for and supported — even offering an extra scan at no cost due to my history of recurrent miscarriages.
Despite the initial hurdles, I’m deeply grateful for the compassion, professionalism, and warmth of everyone involved.

Staff are very friendly and helpful, explained everything to me and my husband before each cycle. Listened to us when we requested to try different things. Took us 6 rounds but finally we have been blessed to become pregnant! Will be sad not seeing the lovely staff but we are so ready for this next part of our journey.

Our experience with Create was great! I got all the support I needed from baseline scan, stimulation for egg retrieval, actual egg retrieval, and frozen embryo transfer. Everything went smoothly and I like their mild IVF approach as I did not suffer any adverse effects of the medications given to me. My first frozen embryo transfer worked and currenly 12 weeks pregnant and still praying to God that this will result to live birth!

My partner and I did a three-cycle package of mild IVF (two round of freezing embryos, and then a fresh transfer on the third cycle). We also had ICSI as part of our process. I'm now 3 months pregnant and I can't thank the team at CREATE Bristol enough. Throughout the process all of the staff were caring, kind and professional, and we felt really well taken care of through what was a challenging and emotional journey. There was no pushy-ness from the clinic, instead information was shared with us with options that allowed us to come to the right treatment decision for us in a timeline that felt right. Our emails were always answered quickly and the manner of staff at our appointments made us feel supported and in good hands throughout. We initially visited a different fertility clinic in Bristol for a consultation before going to CREATE, and that experience was very cold and overwhelming. I have no doubt that going to CREATE was the best decision we could have made, and would highly recommend them.

I had just finished my first egg freezing cycle with Create (Bristol) and had such a great experience with them. It can be overwhelming at times and all the staff - medical and logistical couldn't have done more to make me feel supported, comfortable and at ease. Honestly one of the best 'medical' experiences from start to finish. I was recommended them by a friend and I would absolutely recommend them to anyone looking into fertility treatment.

I had a good experience with fertility team all of them they are very kind but unfortunately I got negative results this morning 😢 I will advise all couples who wants to do IVF they come to the create fertility

Right from the first communication I got a bad impression of Create Fertility. I called initially to ask about their info webinar as initially they required the name of someone you had spoken to when booking online. All I got in response was an unenthusiastic and blunt 'yes'. I just ended the call and didn't register for the webinar until a few months later. They advertise £50 off the scan/consultation after attending this webinar but I had no email after and they wouldn't acknowledge that I attended. I logged onto another seminar later and had a missed call while at work instead of an email. Later I booked a scan as I was still interested in the mild IVF approach. I had seen a couple of clinics for initial consultations at this point and this one stood out for the wrong reasons. The waiting room was dingy and had uncomfortable cheap plastic seats, no drinks like other clinics offer and the receptionists worked in what appeared to be a very cramped space. There were even dirty smears on the walls of the waiting area and room I had a scan in and the floors looked grubby. The transvaginal scan was done by a male Doctor, I was asked if that was ok only at the scan, I should have been advised beforehand, I couldn't really say no at the scan appointment I had already paid for. I had the consultation online a few days later. I had a query about my scan, the consultant bluntly said 'Are you a sonographer?' in response. I was made to feel really uncomfortable. I had my personalised treatment plan after and the costs were much more than shown online, its not even fully clear how they got the totals but £10850 for one cycle of mild IVF with medication is by far the most expensive I have come across. I was already decided when I saw the clinic's facilities that would be my last visit and what happened after only confirmed my decision.

Very good, my little girl was born in March and is absolutely beautiful and thriving.

Awful. AVOID! Ihave stage 4 endometriosis and a lot of health issues. Me and my husband went in to talk about egg collection, first was told I needed surgrey which took over a year to wait for then after surgrey was told I didn’t need it and the egg collection could of been done and in that time my left ovary was nearly dead/inactive. I also had two Hydrosalphix in my tubes, was told by their doctor in Bristol that I didn’t have it and to get pregnant, thank god I didn’t listen as I could of put my life and the baby at risk if I was to off got pregnant as ended up having my tubes drained! Also told me to stop crying and was quite blunt and mean, we could not believe the way he spoke to us. Then told me I was able to do surrogacy then changed their minds and said I couldn’t take my eggs to a surrogacy clinic which was always the plan. There so much more I could say. We are with a different clinic and so glad we moved. The worst care I have ever received and I seen a lot of specialists. The depression and disappointment this doctor and clinic coursed me was horrendous. Please please avoid! There cheap prices are not worth it.

We had a fertility MOT today, having already visited another fertility clinic in Bristol. For the first time since our journey began we felt like we were more than just statistics and probabililties. Our consultant was pragmatic, and knowledgeable, we felt he truly cared about us and there was zero push towards 'hard' interventions. He helped us fully interpret our results, and showed us kindness and compassion throughout a comprehensive consultation and scan. We left feeling informed, and positive. Everyone we interacted with before and during our appointment was helpful and communication was excellent. If we decide to proceed with treatment, we will only come to CREATE. They have been exceptional.

Wonderful staff throughout the entire process. Fantastic service and we have been blessed with a beautiful baby girl - thank you!!!

The staff at Create were amazing, right from the initial consultation, through to the treatment and final scan. They make the effort to get to know you as a couple and work so hard to put you at ease throughout the whole process. No question is too silly and they are quick to respond to email or phone queries. They provide great clinical advice, but also respect your personal views and requests at the same time. The clinic is such a relaxed environment and not at all clinical, helping to ensure you feel relaxed. Without Create, we wouldn't be where we are now and we cannot thank them enough for everything they have done!

Just keeps getting better&better!!! They have no idea what they are saying or doing.go elsewhere where your not just pound signs

Efficient, thorough and kind

I’m Pregnant!

Friendly, helpful staff, professional throughout.
A lovely team!

Could not praise the staff at Bristol and Cardiff CREATE high enough. Having had a previous bad experience at another clinic, it was so nice to actually feel cared about and to be seen by the staff here. They were so understanding and very good at making the whole process as relaxing as possible. Nothing was too much trouble and the care was second to none.
After a couple of years trying with a different clinic, and no success, CREATE gave us our first round of IVF and me and my partner are now expecting a baby. Thank you so much to all at Bristol and Cardiff CREATE!