Createugc Reviews 

19
•
TrustScore 4 out of 5

3.9

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Company details

  1. e-Commerce Service
  2. also in
  3. e-Commerce Agency
  4. e-Commerce Solution Provider
  5. Video Production Service

Written by the company

CreateUGC automates high-quality AI video ads in minutes. Just paste a product link to generate realistic scripts and avatar performances! WHY CHOOSE US? Zero Production Hurdles. Optimized for TikTok, IG & YT. Powerful Customization. Seamless AutoDS integration. Scale your content today 🚀


Contact info

3.9

Great

TrustScore 4 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Typically replies within 1 week

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3.9

All reviews

(19)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

It's a scam

It's a scam, they propose a free plan and after that they will invoice you directly once you enter your credit card details.
And there's no support and no one to contact.
And no refund policy.
It's a big SCAM.

September 9, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there,

Thank you for reaching out and providing detailed feedback. One of our Customer Reviews Specialists will reach out to you soon via email to provide you with full support.

The CreateUGC Team

Rated 5 out of 5 stars

Well made website and great customer…

Well made website and great customer support.

August 25, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there!
Thank you for the kind words! We're so glad you're loving the site experience and that our support team could help you out. We really appreciate your support!
The CreateUGC Team

Rated 5 out of 5 stars

Great customer service support

I signed up for my free 3-day trial, but it turned out that I had used up all my credits, which made the monthly payment automatically kick in. I spoke to them about that already. So what I commend them for is the great customer service support. On their website, I asked for assistance and got a response very quickly. They communicated via email and on the website, which is very convenient. They gave me options, and I chose the refund option because of my finances right now. The issue was resolved within a day (could have been hours had it not been for my delay in response). As a budding content creator and mompreneur of three children, I will definitely be re-engaging them.

August 14, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there!
Thank you so much for taking the time to share this! We’re so glad you had a great experience with our support team, and we can’t wait to welcome you back when the timing is right for your content creation journey. Wishing you and your business all the best!
The CreateUGC Team

Rated 1 out of 5 stars

Extremely fishy

Extremely fishy, I signed up for a free trial, on both autods and createugc and createugc declined for some reason? I'm not getting charged for anything for another week i thought? so i check my bank and its locked and then I'm told they tried to charge over $3,000 in the span of a few minutes????? thankfully my bank blocked these transactions but I've been seeing people have similar experiences id use a different 3pl.

June 2, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there,
We take security and billing concerns very seriously. We would like to investigate this issue immediately to understand what happened. Please contact us directly at dorina@createugc.ai so we can look into your account details and assist you right away.
The CreateUGC Team

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Rated 5 out of 5 stars

ok so full transparency i’m lazy

ok so full transparency i’m lazy. i hate coordinating with creators, writing briefs, waiting for revisions, all of it. this tool basically does my job for me.

June 8, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there!
Thank you for your feedback! We are glad that we met your expectations. We are here for anything you need!
The CreateUGC team

Rated 5 out of 5 stars

i’ll keep it short.

i’ll keep it short. tested it on a dying ad set. refreshed creative with some AI UGC. next day? 4x ROAS

June 5, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there!
Thank you for your review! Streamlining the creative process and eliminating the back-and-forth is exactly what we aim for.
We are here to support you in any way we can.
The CreateUGC Team

Rated 5 out of 5 stars

i still think human

i still think human creators have their place but for quick ad tests? this slaps.

June 5, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there!
Thank you for your feedback! We are glad we met your expectations and we are here to support you in any way we can!
The CreateUGC Team

Rated 5 out of 5 stars

im just a guy with

im just a guy with a dropshipping store and zero budget for real influencers. this leveled the playing field overnight. i made like 15 variations in one evening

June 4, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there!
That is awesome to hear! We love knowing we could help you!
Thanks for choosing us to help grow your store!

The CreatUGC Team

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Rated 5 out of 5 stars

right so i'm a one-woman

right so i'm a one-woman show running an online boutique and i cannot afford to hire creators every week. a girlfriend put me onto this and it's honestly saved my bacon.

June 2, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there!
Thank you for your review! We love supporting fellow entrepreneurs! Thrilled to hear we're saving you time and budget.
Keep crushing it with your boutique! ✨
The CreateUGC Team

Rated 5 out of 5 stars

I discovered an issue in the middle of…

I discovered an issue in the middle of the night and sent an inquiry thinking I would wake up to a response; however, Orin and Maria immediately stepped in and resolved my issue within minutes! They save me a night full of stress.

April 29, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there!
Thank you so much for your kind words regarding our support team! We are thrilled to hear that Orin and Maria were able to resolve your issue so quickly and save you a night of stress.

We will be sure to pass your feedback along to them. It will mean a lot to the team to know they made such a difference.
We’re always here whenever you need us!
The CreateUGC Team

Rated 5 out of 5 stars

I had issues with the plan and it was…

I had issues with the plan and it was resolved within an hour, really quick customer service and went about it amazingly

April 29, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there!
Thank you for your feedback! It is always refreshing to experience such prompt and effective support, especially when a resolution is reached within the hour.

Thank you for sharing that positive experience!
The CreateUGC Team

Rated 5 out of 5 stars

Very professional customer service

April 19, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there!
Thank you so much! We take great pride in our support, and it’s wonderful to know we met your expectations. We’re always here to help if you need anything else!
The CreateUGC Team

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Rated 5 out of 5 stars

Maria P was very kind and helpful

Maria P was very kind and helpful. Thank you very much for all your support.

April 13, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi Jack!
Thank you so much for the kind words! We’re so glad Maria P. could help you out. We’ll be sure to share your feedback with her, it’ll make her day!
The CreatUGC Team

Rated 5 out of 5 stars

Quick and accurate response!

Quick and accurate response!
Amazing service.

March 3, 2026
Unprompted review
Createugc logo

Reply from Createugc

Hi there!
Thank you so much for the kind words! We’re thrilled to hear you had such a great experience with our team.
We'll be here whenever you need us next!
Best,
The CreateUGC Team

Show reviews in all languages. (19 reviews)

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