We received the items relatively quick and they were high quality pieces that my husband built into beautiful hanging lights for our living room. We are very satisfied with Creative Cables :)
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A bit expensive but holds forever and is very unique.
Company replied
My express order wasn't even delivered after 7 days- I paid additional to have the item arrive after one day. no replies to email or picking up the phone- this company feels like a scam.
Company replied
Great trade professional service. Great products. Wide variety & fast delivery!
Company replied
Company details
About Creative Cables Deutschland
Written by the company
Creative Cables: Kreative und zugängliche Beleuchtung
Seit 2013 bietet Creative Cables maßgeschneiderte Beleuchtungslösungen an, die authentisches italienisches Design und grenzenlose Kreativität vereinen. Mit über 300 Kabelkombinationen und 5000 Komponenten ermöglicht es Kunden und Profis, einzigartige Leuchten zu gestalten, die individuell an jeden Raum und Geschmack angepasst werden können.
Entdecken Sie, wie Sie das Licht genau dorthin bringen, wo Sie es brauchen – mit unserer Unterstützung in jeder Phase, von der Auswahl bis zur Umsetzung.
Contact info
Lungo Dora Colletta 113/9, 10153, Torino, Italy
- +49(0)800 0009732
- customer.support@creative-cables.com
- www.creative-cables.de
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A bit expensive but holds forever and…
A bit expensive but holds forever and is very unique.
August 20, 2025
Reply from Creative Cables Deutschland
Guten Tag,
vielen Dank für Ihre wunderbare Bewertung!
Es freut uns sehr zu hören, dass Sie mit der Qualität und Einzigartigkeit unseres Produkts zufrieden sind.
Wir wissen Ihr Feedback sehr zu schätzen und freuen uns, Sie auch bei zukünftigen Bestellungen wieder zu
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Reply from Creative Cables Deutschland
Vielen herzlichen Dank für Ihre tolle Bewertung!
Es freut uns sehr zu hören, dass Sie mit unserem Angebot, der schnellen Lieferung und der Qualität des Kabels so zufrieden sind.
Great trade professional service
Great trade professional service. Great products. Wide variety & fast delivery!
March 1, 2025
Reply from Creative Cables Deutschland
We are delighted to receive reviews like yours! Your satisfaction is our priority and we look forward to offering you many more great lighting solutions.
I have pretty much the impression that…
I have pretty much the impression that this is a fake company.
No answer, no phone number, no delivery!
June 19, 2024
Unprompted review
My express order wasn't even delivered…
My express order wasn't even delivered after 7 days- I paid additional to have the item arrive after one day.
no replies to email or picking up the phone- this company feels like a scam.
January 23, 2023
Unprompted review
Reply from Creative Cables Deutschland
Guten Morgen, es tut mir leid, dass Ihre Bestellung nicht angekommen ist, da telefonische Vereinbarungen ich Ihre Bestellung erstatten werde.
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Highly Recommended!
We received the items relatively quick and they were high quality pieces that my husband built into beautiful hanging lights for our living room. We are very satisfied with Creative Cables :)
November 16, 2022
Great Look
Great Look, Great Price, Cotton cable not fully satisfying in quality. Next time we choose the regular plastic option...
June 13, 2022
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Second part of my order is still not…
Second part of my order is still not delivered after 3 weeks. But I do love the products!
December 19, 2021
Plastik Kabel Stecker made in italy
Plastik Kabel Stecker made in italy. Für mich grosses Plus
November 4, 2021
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The cable and plugs look great!
The cable and plugs look great! The perfect addition for my project.
August 21, 2021
Poor way of working
I have not experienced such poor communication since a long, long time:
-The goods delivered weren't as described (wanted orange and got sth pink)
-when revoking my order I did get no answer until the 3rd reminder
-I clearly described what I wanted to send back, still the answer was standard saying "good morning" at 3pm, and asking what I want to return
Oh, and finally, I have to pay the cost for returning the goods, which is stated in the AGB, but clearly is a disappointing cherry on top after all this experience.
January 26, 2021
Reply from Creative Cables Deutschland
hello I'm sorry if you have received a wrong item. You should have reported it and send us a photo, I have not received anything.
I'm waiting for you her e-mail her, call me if I can help you.
Nice website, easy order, but products quality not as expected
The website is nice and placing the order was pretty simple. The Order took lees than 1 week to arrive (it is shipped to Germany from Italy), but the quality of one of the articles ordered was pretty bad (Quadratisches 2-Loch Lampenbaldachin Kit, Rose-One-Abdeckung, 200 mm Dickes). Unfortunately we had already removed the protective foil and needed it to fix our lamps, but we were expecting better quality. The other 2 products were purchased were OK.
January 25, 2021
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Top Service!
January 24, 2021
Great products / terrible customer support
Great products. But... terrible communication channels and poor customer support.
December 13, 2020
Reply from Creative Cables Deutschland
Guten Morgen,
Zunächst einmal möchte ich mich entschuldigen .
Ich habe bereits Ihre Ersatz Bestellung erstellt,
die sich derzeit in der Vorbereitung Warteschlange befindet.
Unter dem folgenden Link können Sie ihre Bestellung verfolgen:
https://www.dhl.de/de/privatkunden/pakete-empfangen/verfolgen.html?piececode=
00340434283024331286
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