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Credit Acceptance for Dealers Reviews 506

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, especially regarding the quick funding process and user-friendly system. However, some customers expressed dissatisfaction with payment-related issues, such as delays in payouts or concerns about how dealer ratings are determined. A few also mentioned that their representatives were not as helpful as others, and there were occasional difficulties with certain aspects of the user experience, like the e-contracting system.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Service

Customers had positive experiences with service, often highlighting fast funding and efficient processes.... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and navigation of the... See more

Payment

Users describe ambiguous interactions with payment. Many reviewers praise the fast funding and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been in the car business in sales and finance for 28+ yrs and have used CAC for most of those 28 yrs. I am a firm believer in cac and will be yalls biggest cheerleader in the years to come. I... See more

Rated 5 out of 5 stars

Credit Acceptance has grown leaps and bounds in the 9 years I've used em. Being a full spectrum lender who funds quicker than any other lender is a huge plus. My rep is beyond exceptional and I've... See more

Rated 5 out of 5 stars

Excellent experience it was very informative. Only suggestion would be to have some time for the dealers to ask questions about different things that concern them, instead of every minute of the con... See more

Rated 5 out of 5 stars

I have been a CAC dealer now for 4-5 years, been used car dealer for over 20 years. CAC approval process is by far the easiest in the industry. Funding same or next day. They are dealer oriented and t... See more


Company details

  1. #154 of 252 best companies in Non-Bank Financial Service

Written by the company

At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history. As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations. Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success. Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!


Contact info

Promotion box for Credit Acceptance for Dealers

Say "Yes" to Every Customer

We offer programs to help you aprove every customer!

4.6

Excellent

TrustScore 4.5 out of 5

506 reviews

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Rated 3 out of 5 stars

Not very happy with credit acceptance…

Not very happy with credit acceptance lately. I can hardly get any deals through you guys done compared to before. Another huge negative is the amount of lender fees and money that I am not getting from closing pools. We have done alot of business with you guys in the past.

May 5, 2026
Rated 5 out of 5 stars

Longtime Dealer

I have been a CAC dealer now for 4-5 years, been used car dealer for over 20 years. CAC approval process is by far the easiest in the industry. Funding same or next day. They are dealer oriented and truly operate that way

May 3, 2026
Rated 5 out of 5 stars

Our CAC rep is the best one we have …

Our CAC rep is the best one we have readily avilble takes every call fixes whatever my problem is i think besides the program wich is very user friendly that the speed and attention we recieve from the rep is what makes the company fantastic

April 28, 2026

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