Credit Resources Reviews 860

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 561 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the site easy to navigate and understand. Many highlight the excellent service and the helpful, patient, and knowledgeable staff who provide personalized assistance. Reviewers frequently mention the positive impact on their credit and the effective support received. However, some customers expressed dissatisfaction with the payment process, reporting payment discrepancies or incorrect charges from their accounts even after requesting cancellations. A few also noted issues with customer service regarding these payment discrepancies, describing it as slow or unhelpful in resolving the problems.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the platform's ease... See more

Service

People report positive experiences with service. Many customers are satisfied, highlighting the helpfulness... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Customer service

Reviewers highlight positive aspects of customer service, praising their helpfulness, responsiveness, and... See more

Payment

Consumers express significant dissatisfaction with payment processes, citing unexpected charges and hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a disputed Telus bill on my report for two years that was dragging my score down. The team at Credit Resources actually stepped in and helped me fight it. You cant get that kind of help from free... See more

Rated 5 out of 5 stars

I've never had a better experience working on improving my credit. The team of people working there have so many helpful ways to bring anyone's credit score up!

Rated 5 out of 5 stars

I was wrong about these guys. I waited three months with no results and thought I was paying into nothing and they kept telling me they are still working on my file. But after the third month they wer... See more

Rated 5 out of 5 stars

I used the free credit apps for years but nothing changed. decided to try this for the 20/week and the difference is the help u get... having a real team help with collections is huge. the free apps j... See more


Company details

  1. Consultant
  2. Business Management Consultant
  3. Credit Bureau
  4. Credit Reporting Agency
  5. Debt Relief Service

Written by the company

We combine credit expertise with AI-driven technology to empower our members. Our technology provides the most efficient tools available for modern credit management and optimization. We are committed to providing a smarter, tech-forward approach to achieving your financial goals.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

860 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

I DEMANDED THIS COMPANY STOP DOUBLE…

I DEMANDED THIS COMPANY STOP DOUBLE DIPPING AND CANCEL MY SUBSCRIOTION OVER 2 MONTHS AGO BUT INSTEAD THEY WITHDRSW MONEY EACH AND EVERY WEEK AND NO ONE CALLS ME BACK DO NOT SIGN UP WITH THESE SCAMMERS
THEY TAKE YOUR MONEY AND RECIEVE 0 BENIFITS EVEN WHEN THEY ARE STEALING YOU OVER SHITTY CUSTOMER SERVUCE IGRONANT PEOPLE WHO THINK THEFT IS COOL

March 13, 2026
Unprompted review
Credit Resources logo

Reply from Credit Resources

Hi Chasity,

We sincerely apologize for your experience and understand your frustration. We have tried calling you but were unable to reach you, and we have also sent you an email regarding your concern. We truly want to make things right for you and work toward a resolution as quickly as possible.

We are Credit Resources, a credit education services company. Our goal is to guide and educate you about your credit and provide you with tools and resources to help you make informed financial decisions.

Please note that we do not guarantee specific results, as outcomes depend on each individual’s actions, choices, and overall credit profile. Our role is to support and educate you throughout the process.

If you have any questions or need assistance, please feel free to contact our Customer Support at 833-427-1562, available Monday to Friday during business hours (Mountain Time).

Thank you,
Credit Resources
support@creditresources.ca

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Rated 3 out of 5 stars

It's all right

It's all right

May 11, 2026
Unprompted review
Credit Resources logo

Reply from Credit Resources

Hi Adam,

Thank you for taking the time to leave a review. We appreciate your feedback.

We are Credit Resources, a credit education services company. Our goal is to guide and educate you about your credit and provide you with tools and resources to help you make informed financial decisions.

Please note that we do not guarantee specific results, as outcomes depend on each individual’s actions, choices, and overall credit profile. Our role is to support and educate you throughout the process.

We have sent emails to the following addresses associated with your account:

wardjoseph950@gmail.com
adamnjennmorris66@gmail.com
adamnjenncurtis@gmail.com

If you need any assistance, please feel free to reply directly to our email and we will be happy to help. We would also appreciate it if you could consider updating your review based on your experience with our support team.

If you have any questions or need assistance, please feel free to contact our Customer Support at 833-427-1562, available Monday to Friday during business hours (Mountain Time).

Thank you,
Credit Resources
support@creditresources.ca

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Rated 3 out of 5 stars

Good

It was ok ..!

May 10, 2026
Unprompted review
Credit Resources logo

Reply from Credit Resources

Hi Con Wil,

Thank you for your feedback. We appreciate you taking the time to share your experience. We have requested additional details regarding your concern, as we were only able to locate the name “Con Wil” and could not identify your specific account based on the information provided in the review. Kindly provide more details so we can further review and assist you.

We are Credit Resources, a credit education services company. Our goal is to guide and educate you about your credit and provide you with tools and resources to help you make informed financial decisions.

Please note that we do not guarantee specific results, as outcomes depend on each individual’s actions, choices, and overall credit profile. Our role is to support and educate you throughout the process.

If you have any questions or need assistance, please feel free to contact our Customer Support at 833-427-1562, available Monday to Friday during business hours (Mountain Time).

Thank you,
Credit Resources
support@creditresources.ca

Rated 3 out of 5 stars

Just learning

Just learning

May 10, 2026
Unprompted review
Credit Resources logo

Reply from Credit Resources

Hi Tanya,

Thank you for your feedback. We appreciate you taking the time to share your experience. We have requested additional details regarding your concern, as we were only able to locate the name “Tanya” and could not identify your specific account based on the information provided in the review. Kindly provide more details so we can further review and assist you.

We are Credit Resources, a credit education services company. Our goal is to guide and educate you about your credit and provide you with tools and resources to help you make informed financial decisions.

Please note that we do not guarantee specific results, as outcomes depend on each individual’s actions, choices, and overall credit profile. Our role is to support and educate you throughout the process.

If you have any questions or need assistance, please feel free to contact our Customer Support at 833-427-1562, available Monday to Friday during business hours (Mountain Time).

Thank you,
Credit Resources
support@creditresources.ca

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Rated 1 out of 5 stars

Won’t let me cancel

Won’t let me cancel

May 9, 2026
Unprompted review
Credit Resources logo

Reply from Credit Resources

Hi Angela,

Thank you for your feedback. We’re sorry to hear about your experience. We have requested additional details regarding your concern, as we were only able to locate an account under the name “Angela” and could not identify your specific profile based on the information provided in the review. We truly want to make things right for you and assist in resolving this matter as quickly as possible.

We are Credit Resources, a credit education services company. Our goal is to guide and educate you about your credit and provide you with tools and resources to help you make informed financial decisions.

Please note that we do not guarantee specific results, as outcomes depend on each individual’s actions, choices, and overall credit profile. Our role is to support and educate you throughout the process.

To further assist you with your cancellation concern, kindly provide additional account details so we can review your case and help resolve the issue.

If you have any questions or need assistance, please feel free to contact our Customer Support at 833-427-1562, available Monday to Friday during business hours (Mountain Time).

Thank you,
Credit Resources
support@creditresources.ca

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