Showed what can be done in a small space. Smart, clean with all amenities. Location not exactly West Quay as stated on website as it is the other side of the toll bridge. Parking not secure. Unsure... See more
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Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities.
500 Dashwood Lang Road Bourne Business Park , KT15 2HJ, Addlestone, Surrey, United Kingdom
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Replied to 80% of negative reviews
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High quality and premium houses. I recommend it for quality and aesthetics…
Next customer arrived and need to support them. That’s fine. But, it’s not mean not let the previous customer out of their customer centre

Reply from Crest Nicholson
Lewin Park
As first time buyers Graham and Nikki have made the process so far stress free. We have absolutely fallen in love with the property and can’t wait to make it our home! Graham and Nikki have always been present to answer any questions from ourselves as-well as both our families that have come along for support. The communication has been fantastic. We feel very looked after!
Thank you both for making this experience so enjoyable and easy- Hannah and Jamie

Reply from Crest Nicholson
Extremely helpful, friendly and professional Sales Executive.....Lauren.

Reply from Crest Nicholson
Kira was exceptionally helpful and very knowledgeable. She had a very nice manner too!
She was based at Centenary Quay
Pembroke House in Woolston

Reply from Crest Nicholson
I had a very positive experience with Daisy at Henley. From the first interaction, she was professional, approachable, and highly knowledgeable about the development. She took the time to clearly explain all aspects and was always patient when answering questions. Daisy paid great attention to detail. She made me feel extremely comfortable and no pressure in making decisions.
Daisy’s customer service and commitment made my experience stress free. I would highly recommend Daisy to anyone who’s looking to buy a property within this development.
Thankyou

Reply from Crest Nicholson
All the information I needed was given to me and all my questions answered. There was no pressure but plenty of assistance

Reply from Crest Nicholson
We had Daisy show us round the Henley Gate site and we couldn’t fault her. She was knowledgable and answered all of our questions.

Reply from Crest Nicholson

Reply from Crest Nicholson
Michael was welcoming and nothing was too much trouble. He really cared about making sure our buying experience was enjoyable and smooth. The Location @ Campbell Wharf is best in MK.

Reply from Crest Nicholson
Our experience living here has been extremely disappointing and, frankly, unacceptable. We are now 18 months into living in this property, and serious quality and safety issues in the home remain unresolved despite repeatedly reporting them and multiple failed attempts to fix them. This ongoing situation has caused us considerable stress and frustration, and it is clear that the issues have not been properly addressed.
Communication and aftercare have also been very poor, with little progress or meaningful resolution despite numerous follow-ups.
We have also recently discovered that a significant number of the newly sold apartments are designated as council housing, which was not made clear upfront and has raised serious concerns for us about the future management of the estate and the community environment.
Based on our experience, we would strongly warn others to think carefully before purchasing or moving into this estate. We would not recommend it.

Reply from Crest Nicholson

Reply from Crest Nicholson
Kerrie is one of the best person to show you properties and feed you with all the informations you’ll ever need before you make your decision
She’s patient, great and very knowledgeable

Reply from Crest Nicholson
Faversham Crown Meadows: I was extremely pleased with our visit. Our sales lady was knowledgeable, helpful and gave us the space we needed to consider our options. A very useful experience all round.

Reply from Crest Nicholson
Nikki Dando at Aspen Grange in Stowmarket has been an absolute superstar, and we have just reserved our new home today - with a lot of help from Nikki to help get us a great deal over a bank holiday weekend.
The whole team at Aspen Grange have been great, so we're now looking forward to moving in later this year. Thank you.

Reply from Crest Nicholson

Reply from Crest Nicholson
with our buying process it has been quite difficult. lack of comunication mainly. we have been in the process for a year and were not even finished our reservation becuase of people now getting back fo us for months. i wouldnt of really minded but theres been no accountability for it or compensation. staff are just rude and dont speak to us in a nice manner and has made me not even want the house to be completely honest.

Reply from Crest Nicholson
Neutral
Been shown to the actual site and look at a build property. The team at sale office been informative about price and future upcoming plots.
Crest Nicholson is really popular in Bristol site and sold out quick. Been informed more than once about need to make decision quickly but no pressure. (no pressure anyways but okay). Feel like selling a house rather than selling a home.
It depends on the sales team i guess, as I had a lovely experience a couple of years ago in Bishop Waltham site. :)

Reply from Crest Nicholson
Have been very helpful and always updating us on build/offers can’t thank them enough

Reply from Crest Nicholson
In sketchley gardens, Katie has been really helpful and Ellie despite is not being her normal development was amazing at our reservation appointment! Can’t wait for the house to be ready

Reply from Crest Nicholson
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