Went the extra mile
Whilst replacing the tyres the technician took the time and care to sand off the corrosion around the bead seating surface of the rims to ensure a leak-free seal
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Whilst replacing the tyres the technician took the time and care to sand off the corrosion around the bead seating surface of the rims to ensure a leak-free seal
Visited crossleys due to thinking I had a puncture and Ethan was very helpful and explained it hadn’t pierced through when some other tyre shops would of just charged for another tyre.
I visited Crossley Tyre after my MOT highlighted an issue with my rear tyre. The staff were very friendly, honest, and professional. They checked everything carefully and explained the problem clearly. The service was quick, reliable, and reasonably priced. I would definitely recommend Crossley Tyre to anyone looking for a trustworthy tyre shop. 👍
My son was visiting friends in Castleford last night and his car had a 'blow out' on one of its front tyres. This morning I went to his rescue to replace the damaged tyre, but not knowing any tyre fitting companies locally I chose Crossley Tyres Co, via the internet, as they were the nearest workshop to my son's car. At the workshop I met a pleasant and helpful young gentleman called Spencer. Spencer could not be more helpful to resolve my plight. He immediately found a reasonably priced replacement tyre and fitted it immediately for me despite he and his colleagues were busy working on other jobs. I cannot praise this young man's customer relationship skills; patient, cheerful demeanour and went the 'extra' mile to help the customer. I have since found out this workshop is a family business and from my interaction with Spencer I can honestly say a family run business has an edge over the larger corporate businesses. His family should be justifiably be proud of this young man and his young colleagues' effort today. Well done!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.